The impact of online banking service quality of Vietnam Development Investment Bank on customer satisfaction in Ho Chi Minh City market - 2
LIST OF TABLES AND SCHEDULES Table 1.1 : Transaction costs of banks on distribution channels 6 Table 1.2 : Products/features of the IBMB system deployed 7 Table 2.1 : Internet banking services currently available in the world 15 Table 2.1 : Transaction costs of banks on distribution channels 22 ...












