KAIZEN at the system level (system or flow kKAIZEN) focuses on the entire value chain, implemented at the management level and KAIZEN at the process level focuses on processes, implemented at the operational level (such as departments, workshops). Two basic elements of Kaizen KAIZEN is built on two ...
An important position in the hotels revenue structure. 2007 Year 2008 Year 2009 Accommodation revenue (VND) 5,972,664,619 11,239,663,942 24,643,487,875 Eat and drink 2,856,699,139 4,645,396,526 8,553,994,923 Additional Services 416,284,909 573.101.347 760.106.319 In which, additional services ...
Customer relationship management 4 Staff capacity and qualifications 5 Government regulations 6 Economic development situation 7 The pressure of competition 4. What is your opinion on the issue of collecting customer database? (Mark (X) in the box that best suits your opinion)) 5 = Very good 4 = ...
HANOI NATIONAL UNIVERSITY CENTER FOR NATURAL RESOURCES AND ENVIRONMENT RESEARCH ACKNOWLEDGEMENTS APPLYING BIODIVERSITY RESOURCE VALUES SUSTAINABLE TOURISM DEVELOPMENT IN THE WORLD NATURAL HERITAGE SITE OF HA LONG BAY, QUANG NINH PROVINCE Major: Environment in sustainable development Code: ...
Socio-economic development According to the Chamber of Commerce and Tourism of Ha Long City, in 2011 Ha Long attracted over 5 million visitors, an increase of 14.3%, including over 2 million international visitors, with revenue of nearly 4,000 billion VND, an increase of 20% compared to 2010. ...
Making both tourism supply and demand increase. Therefore, tourism businesses also merge and join together to coexist in competition and become a popular trend in the world tourism industry. Tourism promotion and marketing activities will be more effective thanks to the advancement of technology, ...
Conclude In recent years, the management, conservation and promotion of the value of the World Natural Heritage of Ha Long Bay has always received the attention of the UNESCO Committee, the World Heritage Center and the IUCN organization, the Ministry of Culture, Sports and Tourism, the Vietnam ...
APPENDIX Figure 1. Map of Ha Long Bay Source: Ha Long City Peoples Committee Figure 2. Images of typical tourism products Figure 3. Golden Lotus ship meets 3-star standards Source: Department of Culture, Sports and Tourism of Quang Ninh
Question 6. What do you think is the need for the following training program and content? (Question for primary school managers) TT Content, training program Level of need Very necessary Necessary Are not necessary * Training program 1 Political theory 2 Expertise, profession 3 Management, ...
6- Propose that the central ministries, branches and Quang Ninh province reform administration, decentralize and simplify procedures related to tourists and tourism businesses. Arrange, consolidate and build strong tourism businesses. Encourage and facilitate Ha Long businesses to invest in tourism ...
