Applying benchmarking theory to evaluate tourism activities of Da Nang destination - 14


7. Public toilets, Cleanliness of streets

*In Present



1

2

3

4

5

Availability of Public Toilets






Cleanliness of Public toilets






Cleanliness of Streets






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Applying benchmarking theory to evaluate tourism activities of Da Nang destination - 14

*In the past

7. Ease of finding your around

*In present



1

2

3

4

5

Road signs






Pedestrian signs






Display maps and information boards






*In the past



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2

3

4

5

Road signs






Pedestrian signs






Display maps and information boards







8. Evening entertainment

*In present



1

2

3

4

5

Range






Quality






*In the past



1

2

3

4

5

Range






Quality







9. Overall Impression

*In present



1

2

3

4

5

General atmosphere






Feeling of welcome






Meeting expectations






*In the past



1

2

3

4

5

General atmosphere






Feeling of welcome






Meeting expectations







10. Feeling of Safety

*In present



1

2

3

4

5

Feel safe from crime






As a pedestrian feels safe from traffic






*In the past



1

2

3

4

5

Feel safe from crime






As a pedestrian feels safe from traffic






11. Level of language communication

*In present



1

2

3

4

5

Spoken foreign language






Communicate skill






*In the past



1

2

3

4

5

Spoken foreign language






Communicate skill







12. Overall enjoyment of visit

*In present



Very low

Low

Average

High

Very high

Overall enjoyment







Very unlikely

Unlikely

Possibly

Likely

Very likely

Likely to recommend






*In the past



Very low

Low

Average

High

Very high

Overall enjoyment







Very unlikely

Unlikely

Possibly

Likely

Very likely

Likely to recommend







13. What did you like most about Da Nang?


The general environment of Da Nang


Friendly atmosphere/people


Weather/Climate


Gastronomy


Uncrowded and relaxing


Cleanliness of City


Famous landscape



14. What, if anything, spoils your visit to Da Nang?

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15. What improvements, if any, would you like to see in Da Nang?

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