1.2.2.2. Interest rate risk:
Interest rate risk is a type of risk that occurs when there is a change in market interest rates or factors related to interest rates, leading to loss of assets or reduction in investor profits .
In particular, commercial banks - the largest participants in the foreign exchange market - are the ones most exposed to interest rate risk. Interest rate risk occurs when there is a mismatch between the assets and liabilities of the bank, increasing the cost of capital, reducing income from assets, and reducing the market value of the assets and equity of the bank. In general, the consequences of interest rate risk on the bank's operations are very large. Therefore, banks must always come up with effective risk prevention measures.
Maybe you are interested!
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Using Cross Currency Contracts to Speculate on the Foreign Exchange Market: -
Balancing Supply and Demand of a Country's Currency in the Foreign Exchange Market -
Foreign Currency Demand in the Informal Foreign Exchange Market -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Current Status of Foreign Currency Business Development in the International Market of Vietnamese Commercial Banks
1.2.3. Speculation in the foreign exchange market:
Speculators in the foreign exchange market are those who are willing to take risks in foreign exchange transactions in order to receive larger profits. They try to anticipate market trends and make profits by creating positions (sell or buy) in foreign currencies. For example, companies that conduct commercial transactions that incur foreign exchange risks without hedging foreign exchange risks, or individuals who buy stocks, bonds or assets denominated in foreign currencies without hedging foreign exchange risks... all of the above cases can earn foreign exchange profits or suffer foreign exchange losses when foreign exchange rates fluctuate. Therefore, it can be said that the above transactions are all speculative.

There are two forms of foreign exchange speculation: i) When expecting a currency to appreciate, speculators will apply the principle of " buy low, sell high ", that is, buy at the exchange rate
3 As defined on http://www.investopedia.com/terms/i/interestraterisk.asp
ii) when expecting a currency to depreciate, speculators will “ short sell ” or “ sell first, deliver later ”. In general, speculators are risk lovers and bet on those risks to make a profit.
The term “ speculative activity ” evokes negative associations for many people. The speculative sector in the foreign exchange market is very large and can cause significant fluctuations in exchange rates, causing harm to the global economy in general. In fact, there are periods when speculators dominate the market, contributing to the economic crisis of a country such as the currency crisis in Thailand or Indonesia in 1997. However, according to some experts, the speculative element is necessary for the market because thanks to it, the foreign exchange market has high liquidity to handle non-speculative transactions. Without the speculative element, the difference between the buying and selling exchange rates is very large, the transaction speed is slow and large transactions are difficult. Therefore, although the speculative element may have negative implications, it is one of the main driving forces that create conditions for the foreign exchange market to operate effectively.
2. Currency swap:
A currency swap is an agreement between two parties to exchange two cash flows of two different currencies at a specified future date at a predetermined exchange rate 4 .
Along with the development of the foreign exchange market, currency swaps also have many different types, suitable for each need and purpose of use of market participants. However, the thesis will only mention the three basic and most typical types of currency swap contracts: foreign exchange swaps
4 As defined on http://www.investopedia.com/terms/c/currencyswap.asp
( forex swap), back-to-back loan , cross currency swap .
2.1. Foreign exchange swap:
A foreign exchange swap is the exchange of two currencies through two sides of the transaction executed at two different value dates 5 .
In which a currency is bought/sold at the present time and sold/bought back in the future. This is a type of foreign exchange swap contract called “ Spot – Forward Swap ”. Or a currency is bought/sold at a time in the future and sold/bought back at another date in the future. This is a type of foreign exchange swap contract called “Forward – Forward swap ”. Because “Forward – Forward” swap transactions are rarely used, this thesis will only mention and analyze “Spot” foreign exchange swap transactions.
– term”.
For example, a forex trader has EUR 500,000 but needs USD 450,000 in the next three months. To avoid exchange rate risk, the forex trader enters into a foreign exchange swap with the bank. At the present time, the forex trader will exchange EUR 500,000 for USD 450,000 at the agreed rate of 0.90. After three months, at the agreed forward rate of 0.8955, the forex trader will pay the bank USD 447,750 and receive EUR 500,000.
Forex swaps have the following characteristics:
The quantity of two currencies bought and sold is fixed.
5 According to the definition on http://financial-dictionary.thefreedictionary.com/Foreign+Exchange+Swap
Foreign exchange swaps consist of two sides: spot and forward, so the contract applies two exchange rates: spot rate and forward rate.
In which, the forward rate is calculated approximately according to the following formula:
F= S + S.(Rt – Rc).T
F: forward rate
S: spot rate
Rt: interest rate of the quoted currency Rc: interest rate of the quoted currency T: contract term
During the term of the contract (from the transaction date of side 1 to the transaction date of side 2), no cash flows occur except for the two cash flows that occur when executing the spot side and the forward side. This means that the interest accrued during the contract term is paid in one lump sum at the time the contract expires.
The term of the contract is usually short.
Foreign exchange swap transactions do not create a net foreign exchange position, so exchange rate risk is avoided.
Foreign exchange swaps create timing mismatches in cash flows. Therefore, the parties to the contract are still exposed to interest rate risk.
Foreign exchange swaps are a flexible and convenient instrument, traded permanently and popularly in the OTC market. Thanks to foreign exchange swaps, traders in the foreign exchange market can temporarily convert one currency into another without fear of being affected by exchange rate fluctuations when in a sell/buy position. Foreign exchange swaps are widely used by traders for liquidity management, risk hedging, speculation, and other purposes.
2.2. Back-to-back credit:
Back-to-back loan ( or parallel loan ) is a loan contract in which two companies lend each other a certain amount of money in their own currency at a pre-agreed interest rate. And after the contract expires, the two companies will repay the loan together, ending the back-to-back credit contract. The purpose of back-to-back credit is to hedge against risks from exchange rate fluctuations.
Company A
Can easily borrow or have excess X currency
Company B
Can easily borrow or have excess Y currency
Lend currency X from company A
Lend Y currency
from company B
For example, an American company enters into a back-to-back credit agreement with a Mexican company. The American company will borrow pesos from the Mexican company, while the Mexican company will borrow dollars from the American company.
Some features of back-to-back credit:
There are two currencies involved (currency A and currency B)
There are two types of pre-agreed interest rates (fixed interest rate or floating interest rate)
There is an actual exchange of two principal amounts (this is the difference with an interest rate swap) and interest.
The interest cash flow generated is not calculated as net interest before being paid to the counterparty because this interest cash flow is calculated in two different currencies.
Back-to-back credit has three basic forms:
Fixed for floating rate , different currencies – Plain vanilla swaps :
Party X will pay/receive the principal and interest calculated at the fixed interest rate of currency A to receive/repay the principal and interest calculated at the floating interest rate of currency B.
For example, Party X will pay a fixed interest of 5.32% on a principal of USD 10 million to receive a 3-month TIBOR floating interest rate on a principal of JPY 1.2 billion (the exchange rate at the time of entering into the swap contract is USD/JPY 120).
Floating for floating rate, different currencies :
Party X will pay/receive the principal and interest calculated at the floating interest rate of currency A to receive/repay the principal and interest calculated at the floating interest rate of currency B.
For example, Party X will pay 1-month LIBOR floating interest on a principal of USD 10 million to receive 3-month TIBOR floating interest on a principal of JPY 1.2 billion (the exchange rate at the time of entering into the swap contract is USD/JPY 120).
Fixed for fixed rate, different currencies:
Party X will pay/receive the principal and interest calculated at the fixed interest rate of currency A to receive/repay the principal and interest calculated at the fixed interest rate of currency B.
For example, Party X will pay a fixed interest rate of 5.36% on a principal of USD 10 million to receive a fixed interest rate of 1.6% on a principal of JPY 1.2 billion (the exchange rate at the time of entering into the swap contract is USD/JPY 120).
Back-to-back credit has been documented since the 18th century, but it only became widely used in the 19th and early 20th centuries. By using back-to-back credit, companies could avoid taxes on foreign investments and obtain the currency they needed in the foreign exchange market. In addition, the pre-fixed exchange rate ensured that no fluctuations in the value of the borrowed currency would cause the company to default on its debt. However, back-to-back credit is no longer popular today due to the emergence of a new type of currency swap – the cross-currency swap .
2.3. Cross currency swap:
Cross currency swap is developed based on back-to-back credit, so it has many characteristics of this type. Cross currency swap can be understood as an agreement between the parties to i) exchange two principal amounts calculated in two different currencies at the pre-agreed spot exchange rate, ii) exchange interest cash flows arising on the two principal amounts (one interest amount calculated at a fixed interest rate and the other at a floating interest rate), iii) re-exchange the principal amount at maturity at the originally agreed spot exchange rate . Sometimes the initial principal exchange does not need to be performed.
In a foreign exchange swap, only the principal amount is exchanged. But in a cross-currency swap, in addition to the principal amount, the interest that arises during the contract's validity period is also exchanged. A cross-currency swap has a similar mechanism to an interest rate swap. However, an interest rate swap only involves the exchange of interest cash flows, and only one currency is involved.
3. The role of currency swap contracts in the foreign exchange market:
International trade activities are increasingly developing in both breadth and depth, trade exchanges and cooperation are not only limited within the borders of a country but are on a global scale, economic transactions are increasing in both scale and value, the need to use foreign currency has become an indispensable part of international economic and financial life. However, trading in the foreign exchange market means that any investor must face risks, in which the most common risks are exchange rate risk and interest rate risk. In particular, 85% of the foreign exchange market turnover is in the interbank market, which means that commercial banks are the most active market participants and are also most influenced by the market. In addition to traditional banking operations, banks have constantly developed new and modern financial operations, including foreign exchange trading transactions. This is a business activity that can bring very high profits to commercial banks, but it is also full of risks. When participating in currency trading activities, banks will create open foreign currency positions and lead to exchange rate risks for banks if exchange rates or interest rates in the market fluctuate strongly. Because of the above characteristics, risk prevention is very necessary for banking activities in particular and business activities of members participating in the foreign exchange market in general.
Based on that objective need, foreign exchange derivative products have been born one after another with a great role in preventing exchange rate risks, on the one hand, they can ensure financial safety, on the other hand, they can conduct profitable business through these insurance tools. In which, currency swap transactions have increased the fastest in both turnover and proportion thanks to very practical applications and benefits in reality for investors, import-export traders and banks. Using currency swaps helps market participants effectively prevent exchange rate risks, interest rate risks,




![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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