Home / Freight Forwarding

Solution to improve the efficiency of receiving and delivering full container export goods by sea at Viet Hoa Transport and Trading Service Co., Ltd. - 1


MINISTRY OF EDUCATION AND TRAINING

HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY


Maybe you are interested!

FACULTY OF BUSINESS ADMINISTRATION


Solution to improve the efficiency of receiving and delivering full container export goods by sea at Viet Hoa Transport and Trading Service Co., Ltd. - 1

GRADUATION THESIS


Topic:

SOLUTIONS TO IMPROVE THE EFFICIENCY OF EXPORT GOODS DELIVERY BY SEA AT VIET HOA TRADING AND SERVICE COMPANY LIMITED


Major: BUSINESS ADMINISTRATION

Major: FOREIGN TRADE MANAGEMENT


Supervisor : TRINH DANG KHANH TOAN Student: NGUYEN THI HIEN

Student ID: 107401063

CLASS: 07DQN


Ho Chi Minh City, 2011


I certify that this is my own research topic. The results and figures in the thesis were conducted at Viet Hoa Transport and Trading Services Co., Ltd. and were not copied from any other source. I am fully responsible to the school for this commitment.


Ho Chi Minh City, date … month … year 2011…

Author (signed)


During the 4 years sitting at the University of Technology Ho Chi Minh City, receiving the dedicated instruction of the teachers is my great honor and happiness. The teachers have imparted to me knowledge and experience in the field of Import and Export as well as social knowledge... I would like to send to the teachers of the University of Technology Ho Chi Minh City my deepest and most sincere thanks. I would like to sincerely thank Mr. Trinh Dang Khanh Toan for helping me complete this Thesis, for enthusiastically pointing out the mistakes and guiding me to supplement and revise to help the thesis become more complete. I am sincerely grateful.

I wish all teachers success in their educational careers.

training as well as every area of ​​life.

During my internship at Viet Hoa Company, I was able to gain more practical knowledge on the theoretical foundation I learned at school. Thanks to that, I have a better understanding of the import-export freight forwarding business, which has helped me to be more confident in moving forward in society. I would like to sincerely thank the help and enthusiastic guidance of my uncles, aunts, brothers and sisters in Viet Hoa Company, which has created conditions for me to gain more practical knowledge through the import-export freight forwarding business.

I wish the board of directors and all staff of Viet Hoa company always achieve much success in their work.

Once again, I would like to sincerely thank and wish the Board of Directors, teachers, and all of you at Viet Hoa Company good health. I wish your company success and strong development.


Student: Nguyen Thi Hien


INDEX

INTRODUCTION 1

1. Reasons for choosing topic 1

2. Research objective 2

3. Research object and scope 2

4. Research method 2

5. Structure of thesis 2

CHAPTER 1: THEORETICAL BASIS OF DELIVERY ACTIVITIES 3

1.1. General overview of delivery 3

1.1.1. General definition of delivery 3

1.1.2. Rights and obligations of the forwarder 3

1.1.3. Responsibilities of the forwarder 4

1.1.3.1. When being an agent of the shipper 4

1.1.3.2. As a carrier (Principal) 4

1.2. Delivery of import and export goods at seaports 5

1.2.1. Legal basis and principles of receiving and delivering import and export goods at seaports 5

1.2.2. Duties of agencies participating in the delivery of import and export goods 7

1.2.2.1. Port 7 duties

1.2.2.2. Duties of import and export cargo owners 7

1.2.2.3. Duties of Customs 8

1.3. Export delivery procedure 8

1.3.1. For export goods that must be stored in port warehouses and yards 8

1.3.1.1. Export delivery to port 8

1.3.1.2. Export delivery to ship 9

1.3.2. For export goods not stored in warehouses at port 10

1.3.3. For export goods packed in 10-ton containers

1.3.3.1. If shipping full container load (FCL/FCL): Full container load .10

1.3.3.2. If sending LCL/LCL: Less than container load 11

CHAPTER 2: CURRENT STATUS OF EXPORT GOODS DELIVERY BY SEA AT VIET HOA TRADING AND SERVICES COMPANY LIMITED 12

2.1. General introduction of Viet Hoa 12 Trading and Service Co., Ltd.

2.1.1. History of establishment and development of Viet Hoa 12 Service - Transport & Trading Co., Ltd.

2.1.2. Business areas of the company 14

2.1.3. Company organization system 14

2.1.4. Company's human resources situation 17

2.1.5. The company's business performance from 2008-2010 18

2.1.5.1.Business results 18

2.1.5.2. Revenue by service structure 21

2.1.5.3. Revenue by delivery method 24

2.1.5.4. Cost structure of Viet Hoa 26

2.2. Current status of export goods delivery by sea at Viet Hoa 28 Trading and Service Co., Ltd.

2.2.1. Process of receiving and delivering export goods by sea at Viet Hoa 28 Trading and Service Co., Ltd.

2.2.1.1. Preparing goods 29

2.2.1.2. Booking note 29

2.2.1.3. Prepare documents 30

2.2.1.4. Organization of receiving and transporting goods to port 31

2.2.1.5. Make a declaration - prepare for customs procedures 31

2.2.1.6. Customs declaration 32

2.2.1.7. Clearance of declaration 35

2.2.1.8. Ship's log 35

2.2.1.9. Settlement with customers 37

2.2.2. Comments on the steps of the delivery process 37

2.2.2.1. Advantages 37

2.2.2.2. Disadvantages 38

2.2.3. Current status of business activities of sea freight forwarding services at Viet Hoa 38 Trading and Service Co., Ltd.

2.2.3.1. Achievements 38

2.2.3.2. Limitations 42

2.2.3.3. Factors affecting delivery activities 44

2.3. Evaluation of the operating situation of Viet Hoa 45 Trading and Service Co., Ltd.

2.3.1. Advantages 45

2.3.2. Difficulty 46

CHAPTER 3: SOME SOLUTIONS TO PROMOTE DELIVERY ACTIVITIES AT VIET HOA TRADING AND SERVICE COMPANY LIMITED 48

3.1. Opportunities and challenges for the freight forwarding industry in Vietnam 48

3.1.1. Opportunity 48

3.1.2. Challenge 48

3.2. Company's objectives and directions of operation 49

3.3. Solutions to promote the company's delivery service activities 49

3.3.1. Solution 1: Minimize costs 49

3.3.2. Solution 2: Training and improving skills for employees 50

3.3.3. Solution 3: Improve customer service quality 51

3.3.4. Solution 4: Limit the impact of seasonality 53

3.3.5. Solution 5: Market penetration and expansion 55

3.3.6. Solution 6: Improve warehouse infrastructure, invest in additional means of transportation 57

3.4. Some recommendations for state agencies 59

3.4.1. For General Department of Customs 59

3.4.2. For tax authorities 59

CONCLUSION 61

REFERENCES 62

APPENDIX OF ACCOMPANYING DOCUMENTS 63


LIST OF SYMBOLS AND ABBREVIATIONS

............. o + o ............


- Import and Export: Import and Export

- L/C: Letter of Credit - Documentary letter of credit

- Export: Export

- NOR : Notice of Readiness - Notice of ship's readiness

- B/L: Bill of Lading - Bill of Lading

- C/O : Certificate of Origin - Certificate of Origin

- CFS : Container Freight Station – Retail warehouse

- FCL : Full container load – Full container load

- LCL : Less than container load – LCL

Container​

- WTO: World Trade Organization


LIST OF CHARTS AND GRAPHS USED

............. o + o ............

Figure 2.1: Organizational chart of company 15

Figure 2.2: Business performance chart for the period 2008 - 2010 18

Figure 2.3: Proportion of company service structure 2008 - 2010 22

Figure 2.4: Proportion of delivery methods of the company 2008-2010 25

Figure 2.5: Export delivery process 28

Figure 2.6: Flowchart of B/L issuance process 36

Figure 2.7: Chart of sea freight value 2007-2010 39

Comment


Agree Privacy Policy *