Based on the source of supply, accountants can classify raw materials into the following groups:
Purchased raw materials: are raw materials purchased by businesses from outside, usually from suppliers.
Self-processed raw materials: produced by the enterprise itself to manufacture products.
Outsourced raw materials: are raw materials that are not produced by the enterprise, nor purchased from outside, but are rented by the enterprise from processing facilities.
Joint venture capital contributed materials: are the types of materials contributed by the joint venture parties according to the agreement in the contract.
Granted and rewarded materials: are materials granted by superior units according to regulations.
1.2.1.2 Classification of CCDC
Similar to raw materials, fixed assets are also divided into detailed groups depending on the management requirements and accounting work of each enterprise. To facilitate accounting management, all fixed assets are divided into 3 types:
- Labor tools: disassembly tools, tool kits, management tools, labor protection clothing, molds, sheds.
- Rotating packaging.
- Tools for rent
1.2.2 Evaluation of materials and equipment
1.2.2.1 Evaluation of imported raw materials
Raw materials are one of the elements that make up inventories, so accounting for raw materials must comply with inventory accounting standards. Inventories are calculated at original cost, in case the net realizable value is lower than the original value, it must be calculated at the net realizable value. The net realizable value is the estimated selling price of the inventory in the normal production and business period minus the estimated costs to complete the product and the estimated costs necessary for proper consumption. The original cost of inventories includes the cost of purchase, processing costs and other directly related costs incurred to obtain the inventory at the current time and state. In order to monitor the fluctuations of raw materials and synthesize economic indicators related to raw materials, enterprises need to calculate the price of raw materials. Calculating the price of raw materials is an accounting method that uses monetary measures to express the value of imported - exported raw materials and inventories during the period.
Raw materials of the enterprise can be priced at actual price or accounting price. The actual price of raw materials imported into the warehouse is determined depending on each source of import, each specific import as follows:
- Raw materials purchased from outside:
Actual value of imported materials and components
Purchase price on invoice
= invoice (Including import tax + if any)
Purchase cost (including depreciation - within the norm)
Deductions incurred when purchasing
+ In case an enterprise purchases raw materials used in the production and trading of taxable goods and services (VAT) by the direct method or not subject to VAT, or used for career activities or project welfare, the value of purchased raw materials is reflected according to the total payment value including non-deductible input VAT (if any).
+ In case an enterprise purchases raw materials used in the production and trading of goods and services subject to value added tax (VAT) under the deduction method, the value of the purchased raw materials is reflected at the purchase price excluding tax. Input VAT when purchasing raw materials and input VAT of transportation, loading, unloading, storage services, etc. are deducted and recorded in account 133.
+ For raw materials purchased in foreign currency, they must be converted into Vietnamese Dong at the transaction exchange rate.
Original price = Purchase price +
Non-refundable tax (if any)
Purchase cost
+ goods (if any) -
Deductions (if any)
- Self-processed materials: The actual value of self-processed materials returned to the warehouse includes the actual value of materials exported for processing and processing costs.
Actual warehouse price
= Actual material price
export processing
+ Processing costs
- Outsourced materials:
The actual value of outsourced materials returned to the warehouse includes the actual value of materials exported for outsourcing, processing costs and transportation costs from the enterprise's warehouse for processing and from the processing location back to the enterprise's warehouse.
Actual price= | Actual price | + | Expense | + | Expense | |
import | Outsourcing | machining | transport |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Research on some solutions to improve the quality of human resources at Khanh An Preschool Education Equipment Production and Trading Company Limited - 1 -
General Accounting Diagram of Import - Export of Tools and Equipment -
Some Equipment In Injection Drug Production -
Position, Role, Function of Primary School Principal in Management

- Raw materials received as joint venture capital contribution
The actual value of raw materials received as joint venture capital or equity capital contribution is the actual price accepted by the capital contributing parties.
Actual warehouse price
= Price agreed between the parties contributing capital
+ Related costs (if any)
1.2.2.2 Evaluation of raw materials released from warehouse
Because raw materials are imported at different times from different sources and at different actual import prices, businesses can apply one of the following pricing methods:
- Method of calculation based on actual price
The method of calculating by actual price is to determine the price of each type of raw material based on the actual price of each import and each specific import source. This method is often applied to businesses with few types of goods, high-value goods or stable and identifiable goods.
Value of goods exported during the period
= Quantity of goods exported during the period
x Corresponding export price
Advantage : Accurately determining the price of exported materials makes current costs consistent with current revenue.
Disadvantage : In case the unit has many items, import and export frequently, it is difficult to track and the work of detailed material accounting will be very complicated.
- First in, first out (FIFO) method
According to this method, it is assumed that the first imported materials are first exported, and the first imported materials are exported first, then the last imported materials are exported at the actual price of the exported goods. According to this method, the value of the exported goods is calculated according to the price of the imported goods at the beginning of the period or near the beginning of the period, and the value of the inventory is calculated according to the price of the imported goods at the end of the period or near the end of the period.
Advantage
+ Relatively accurately reflects the value of raw materials used and remaining in stock at the end of the period.
+ When raw material prices tend to increase, applying this method will be more profitable than applying other methods because the current cost of sales is created from the value of raw materials imported into the warehouse from before at a lower price than the current price.
Disadvantages
+ Must closely monitor the details of each raw material warehousing operation.
+ Current revenue does not match current costs because current revenue is generated from past costs.
- Last in - First out (LIFO) method
The last-in, first-out method is based on the assumption that the inventory purchased or produced later is sold first, and the remaining inventory at the end of the period is the inventory purchased or produced earlier. According to this method, the value of goods issued is calculated based on the price of the shipment imported last or almost last, and the value of inventory is calculated based on the price of goods imported at the beginning of the period or near the beginning of the period that are still in inventory.
Advantages : Ensures that current revenue is consistent with current costs. The company's costs respond promptly to market prices of raw materials. Makes information about the company's income and costs more accurate. By calculating with this method, the company often benefits from taxes if the price of materials tends to increase, then the export price will be large, the cost will be large, leading to small profits and avoiding taxes.
Disadvantages : This method causes the net income of the business to decrease during inflationary periods and the value of materials may be understated on the balance sheet compared to its actual value.
- Weighted average method
According to the weighted average method, the value of each type of inventory is calculated based on the average value of each type of similar inventory at the beginning of the period and the value of each type of inventory purchased or produced during the period:
Actual price of raw materials and tools used in the period
= Quantity of construction materials
export tool
x Average unit price
Unit price
average =
Actual value of raw materials, finished goods and construction materials in inventory at the beginning of the period
Quantity of raw materials, supplies and equipment in inventory at the beginning of the period
+ Actual value of materials, equipment and supplies imported into the warehouse during the period
+ Number of materials, equipment
imported during the period
Advantages : This method gives the most accurate warehouse price, promptly reflects price fluctuations, and pricing is carried out regularly.
Disadvantages : The calculation work is complicated and extensive, only suitable for businesses using computer accounting.
The average value can be calculated by period or point in time depending on the situation of the enterprise. Enterprises have the right to choose for themselves the method of calculating the actual price of raw materials in stock to suit the enterprise.
1.3 Position and role of raw materials and supplies in production and business
Raw materials are an important part of the means of production, the objects of labor that have been affected by humans. Raw materials are divided into main raw materials and auxiliary raw materials. This division is not based on physical, chemical properties or consumption volume but on their participation in the formation of new products.
- Unlike raw materials, fixed assets are also means of labor but do not have enough standards to regulate the value and time of use of fixed assets. In the construction process, production costs for the construction industry are closely linked to the use of raw materials, machinery and construction equipment. In that process, fixed assets are also one of the three basic factors of the production process to create new products and constitute the product.
- In construction enterprises, the cost of materials and equipment often accounts for a very large proportion (about 60-70% of the total value of the project). Therefore, materials and equipment have a very important position and role in the production and business activities of the enterprise. Without materials and equipment, it is impossible to carry out material production activities in general and the construction process in particular. Through the construction process, material and equipment accounting can evaluate unreasonable, wasteful or economical expenses. Therefore, enterprises need to organize accounting work to strictly manage materials and equipment at all stages from the process of purchasing, preserving, storing and using materials and equipment to reduce production costs to a certain level, reducing the consumption of materials and equipment in production is also the basis for increasing new products. Through that, we can say that NVL-CCDC has a particularly important and indispensable position and role in the production and business process in general and the construction process in particular.
1.4 Related documents and records
1.4.1 Documents
- Import documents
+ Regular sales invoice or value added invoice
+ Warehouse receipt
+ Test report
- Export documents
+ Warehouse delivery note
+ Warehouse delivery and internal transport note
+ Material delivery voucher according to quota
- Management tracking documents
+ Warehouse card
+ End of period remaining materials report
+ Inventory record
1.4.2 Books
- Warehouse card (Warehouse book)
- Detailed book of materials, tools, products and goods.
- Detailed summary table of materials, tools, products, goods
1.5 Detailed accounting method for raw materials and fixed assets
1.5.1 Parallel card method
The characteristic of the parallel card method is the use of detailed ledgers to regularly and continuously monitor the fluctuations of each inventory item in both quantity and value.
Daily or periodically, after entering documents at the warehouse, the accountant checks, records prices and reflects in the detailed book both quantity and value.
At the end of the month, the accountant compares the inventory data by type in detail on the detailed books with the inventory data on the warehouse card and the actual inventory data. If there is any difference, it must be handled promptly. After comparing and ensuring that the data is correct, the accountant proceeds to create a detailed summary table of Import - Export - Inventory of raw materials.
The data on the detailed summary table of Import - Export - Inventory of raw materials is used to compare with the data on account 152 "Raw materials" in the general ledger.
The parallel card method is simple, easy to record and compare, but also has the disadvantage of duplication in work. However, this method is very convenient when businesses process work by computer.
Warehouse card
Import documents
Export documents
Diagram 1.1: Detailed accounting of raw materials, tools and equipment using the parallel card method
Summary list of Import - Export - Inventory
Detailed accounting books
Note:
Daily recording End of month recording Data reconciliation
1.5.2 Rotating reconciliation book method
Using the inventory ledger to track the changes in each inventory item in terms of both quantity and value. Recording is only done once at the end of the month and each material item is recorded in a line on the inventory ledger.
Daily or periodically, after receiving documents at the warehouse, accountants need to check, record prices and reflect on import and export lists both quantity and value for each type of material.
At the end of the month, the accountant needs to summarize the quantity and value of each type of raw material imported and exported during the month and proceed to enter the circulation reconciliation book. The accountant needs to compare the inventory data according to the details of each type in the circulation reconciliation book with the inventory data on the warehouse card and the actual inventory data. If there is any difference, it must be handled promptly.
After checking and ensuring the data is correct, the accountant proceeds to calculate the total value of imported and exported raw materials during the period and the ending inventory. This data is used to check account 152 in the general ledger.
The rotating reconciliation book method is simple, easy to record and reconcile, but still has the disadvantage of concentrating work at the end of the month, affecting the timeliness, completeness and provision of information to users with different needs.

Diagram 1.2: Detailed accounting by the rotating reconciliation book method
Import form
Import statement
Warehouse card
Import-Export-Inventory Summary Table
Circulating reconciliation book


Note:
Delivery note
General Accounting
Export list
Daily recording End of month recording Data reconciliation
1.5.3 Balance method
The characteristic of the balance book method is to use the balance book to track the fluctuations of each inventory item only in terms of value according to the accounting price, so this method is often used for businesses that use the accounting price of materials to record in the accounting books during the period.
Periodically, after receiving documents at the warehouse, the accountant needs to check the warehouse keeper's records and sign the document delivery and receipt slip and enter the amount on the document delivery and receipt slip.
Based on the receipts of import (export) documents, the accountant reflects the data into the cumulative import - export - inventory table of each type of material. At the end of the month, the accountant needs to summarize the import and export data during the month and determine the end-of-month balance of each type of material on the cumulative table. The inventory quantity on the balance book must match the inventory value on the cumulative table. The total data on the cumulative table is used to compare with the data on account 152 in the general ledger.
The balance book method is suitable for businesses that perform manual accounting work, limiting duplication of work between warehouse keepers and accountants.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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