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Research on some solutions to improve the quality of human resources at Khanh An Preschool Education Equipment Production and Trading Company Limited - 1

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I hereby certify that the entire content of this thesis is good.

The university degree is my own research, practical learning at Khanh An Company Limited along with consulting articles in books, newspapers, magazines, the internet, other master's theses and university graduation theses, the information I have clearly cited the source.


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Research on some solutions to improve the quality of human resources at Khanh An Preschool Education Equipment Production and Trading Company Limited - 1

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research

any other research or thesis.


Hanoi, date

Student

2012


Chu Thi Thao

ACKNOWLEDGEMENTS


First of all, I would like to sincerely thank the teachers of the Faculty of Economics and Rural Development, Hanoi University of Agriculture, who taught me during my training and study at the school over the past 4 years.


In particular, I would like to express my deep gratitude to Professor Le Ba Chuc, lecturer of Economics, who spent a lot of time instructing and guiding me wholeheartedly during the time I completed this graduation thesis.


At the same time, I would like to express my deep gratitude to the uncles, aunts, brothers and sisters in Khanh An Company Limited for helping and creating favorable conditions for me during my internship at the company.


Finally, I would like to thank my family, friends and relatives who have wholeheartedly helped me materially and encouraged me spiritually throughout my studies and the completion of my graduation thesis.


Although I tried my best, my level and ability were still lacking.

There are many limitations so my thesis is inevitably wrong.

Sorry, I hope teachers and friends will give me feedback to help improve this book.

research content


Thank you very much!


Hanoi, date month year 2012

Student

Chu Thi Thao


THESIS SUMMARY

Human resources are the key factor for the development of every company.

A team

function, a business can

have modern industry, quality

Good service quality, solid infrastructure but lack of manpower

labor organization

that organization or business can hardly

long lasting and creating

build competitive advantage. It can be said that people make the difference.

between organizations and businesses. Therefore, businesses do not hesitate to

effort invested in recruitment and training with the desire to build

build a team of highly qualified human resources. But the reality shows that leaders and managers constantly complain about the quality of their employees. In the current trend of globalization, especially when Vietnam joins

WTO is the problem

improve the quality of human resources to

answer

applicable

The world's requirements are becoming more urgent and need to be focused on. Training high-quality human resources will help organizations and businesses improve their competitive position in the market.

After learning about Khanh An Company Limited , a company operating in the field of production and trading of educational equipment for preschools, with the professional knowledge learned at school and based on the current situation of human resource training at the company , I decided to choose the topic " Research on some solutions to improve the quality of human resources at Khanh An Preschool Educational Equipment Production and Trading Company Limited " .

The topic focuses on studying, analyzing, and evaluating the current status of management, training, human resource quality, and factors affecting quality.

human resources at Khanh An Company Limited. On that basis, propose some solutions to improve the quality of human resources for the company.

In the process of researching the topic

talent, i have used

use some

direction

research methods such as

direct investigation by questionnaire.

use

Descriptive statistics method, through average score, determines the current status of quantity, quality and factors affecting the quality of human resources of Khanh An Company Limited.

Khanh An is a company operating in the field of manufacturing and trading school equipment, office equipment, education equipment, and preschool toys.

The starting point is a mechanism.

household production facility

family in 1989, to year

2006 company established and developed until now.

In 2011, the company's total number of employees was 120, of which 90 were in production and 30 were in commercial activities.

The company's workforce had 107 people in 2009, and 120 people in 2011. The company's workforce is mainly intermediate vocational level, accounting for about 50-60%, with fluctuations over the years.

The number of workers with university degrees also accounts for a fairly high proportion, about nearly

30%, fluctuating over the years. The company's workforce is a team of workers.

young dynamic, with numbers

labor in moderation

Age 16 - 30 accounts for more than 65% of the force

of the company's workforce, workers aged 30-40 account for

About 20 - 23% of the company's workforce, employees over 40 years old

accounts for a very low percentage. The number of female workers

proportion

quite large (about above)

45%) This can be seen as a limitation of the company, because female employees often have their work interrupted during maternity leave.

Indirect labor accounts for a fairly high proportion of the workforce.

The company's labor force was 43.93% in 2009 and 42.5% in 2011. Due to the company's characteristics as a production and trading company, in addition to the production team, the company also needs a fairly large workforce.

in business. In the department

direct labor department, number

labor

carpentry and wood workshop

occupy billion

pretty good

high (about 15%) due to the company's production characteristics of appliances and equipment.

preschool equipment, which products are mainly made of plastic and wood.

Employees (NV) in the enterprise can

good force will

have endurance

Flexible containers meet the needs of continuous, long-term production processes. The company has implemented periodic medical examinations for employees. This is a point that needs to be maintained by the company.

Human resources in terms of discipline, self-awareness, passion for expertise and work are not high.

The policy to attract human resources is not complete and not attractive enough to attract talent. Enterprises are not interested in building job descriptions for specific job titles. This work

can only be done by verbal communication between the department head and the employee.

newly recruited. No specific plan for recruitment needs. No clear policies on attracting and employing talent, as well as policies and commitments to create an environment and support career development and personal career development for employees.

History layout

employment not based on capacity and ability

ability to do

work, skills of employees but also carry heavy sentiments and respect in familiar relationships. Those who hold management positions are often

People are selected from family relationships, close friends, trust is the priority criterion, often valued more than factors of ability and qualifications.

Enterprises' training needs are high and multifaceted, but their capital is limited so they cannot open their own training classes to improve the capacity of their employees.

Salary is not high, bonuses and punishments are sometimes just formalities, working hours are strict, sometimes overtime is required to meet work progress.

The working environment and corporate culture are rated relatively good by employees, showing that the company has paid due attention to the working environment and corporate culture.

Basis for proposed solutions: current situation, limitations, difficulties

difficulties in business today.

Solutions to improve human resource quality: Build human resource strategy, improve recruitment quality.

Solution to maintain human resources: have policies to arrange and use

Labor recruitment, reasonable incentives, career orientation for employees, at the same time creating a working environment and developing corporate culture to attract and retain employees, especially for skilled professionals.

INDEX

COMMITMENT

i

ACKNOWLEDGEMENTS

ii

THESIS SUMMARY

iii

INDEX

vii

LIST OF TABLES

ix

LIST OF CHARTS, GRAPHS

x

LIST OF ABBREVIATIONS

xi

PART I: INTRODUCTION 1

PART II: THEORETICAL AND PRACTICAL BASIS OF TOPIC 5

2.1 Theoretical basis 5

2.1.1 Human resources in business 5

2.1.1.1 Concept of human resources 5

2.1.1.2 The role of human resources 7

2.1.2 Human resource quality 8

2.1.2.1 Human resource quality 8

2.1.2.2 Indicators for assessing human resource quality 8

2.1.2.3 The significance of improving the quality of human resources 11

2.1.3 Factors affecting the quality of human resources of an enterprise

..........................................................................................................................................11 2.1.4 Human resource development..........................................................................................14

2.2 Practical basis 18

2.2.1 Experience in improving the quality of human resources of Japanese enterprises 18

2.2.2 Experience in human resource training and development of Samsung Group. . .20

2.2.3 Experience in improving the quality of human resources of Vietnam Oil and Gas Group 23

2.2.4 Current status of Vietnam's human resources 26

PART III: CHARACTERISTICS OF THE RESEARCH AREA AND RESEARCH METHODS. .30 3.1 Characteristics of the research area 30

3.1.1 Geographical location of the company 30

3.1.2 Company formation and development process 30

3.1.3 Characteristics of company production and business 30

3.1.4 Financial situation of the Company 35

3.1.5 Labor situation of the company 37

3.1.6 Company organization 37

3.2 Research methods 44

3.2.1 Data collection method 44

3.2.2 Data synthesis and processing methods 45

3.2.3 Analysis method 45

3.2.4 System of research indicators 46

PART IV: RESEARCH RESULTS AND DISCUSSION 49

4.1 Current status of human resources at Khanh An 49 Company Limited

4.1.1 Company 49's workforce

4.1.3 Human resource development of the Company 57

4.1.3.1 Current status of training to improve the quality of human resources of Company 57

4.1.3.2 General assessment of the quality of human resources of Company 58

4.2 Factors affecting the quality of human resources of Company 65

4.2.1 Human resource attraction policy 65

4.2.2 Human resource arrangement and use regime 67

4.2.3 Human resource recruitment 69

4.2.3.1 Recruitment principles 69

4.2.3.2 Recruitment process 69

4.3 Some solutions to improve the quality of human resources at Khanh An 78 Company Limited

4.3.1 Forecasting the development of production and business and human resource needs of the Company. .78 4.3.2 Some solutions to improve the quality of human resources at the company...83 4.3.3 Solutions to maintain human resources 87

PART V: CONCLUSIONS AND RECOMMENDATIONS 93

5.1 Conclusion 93

5.2 Recommendation 94

5.2.1 For the state 94

5.2.2 For businesses 95

5.2.3 For employees 95

REFERENCES 97

APPENDIX 99

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