which can be contributed in the form of permission to use the land use right without giving the company legal entity the right to decide on the contributed capital asset, which is the value of the land use right. After the expiration of the term or the occurrence of an event as agreed in the capital contribution contract that terminates the capital contribution, the capital contributor has the right to receive the land use right back. This method is similar to contributing capital by the company leasing the land use right, but instead of taking the rent, the capital contributor receives shares corresponding to the rental price. In fact, this is a case of capital contribution, in which the contributed capital asset is the right to use as analyzed in Chapter 1, our enterprise law does not provide for this case.
2.4.4.2 Capital contribution by intellectual property value
Intellectual property rights are the rights of organizations and individuals to intellectual property including copyright, rights related to copyright, industrial property rights and rights related to plant varieties (K1-D4 - Intellectual Property Law 2005)
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Legal regime on internal management of limited liability companies under the Enterprise Law - 17 -
The impact of capital structure on business performance of joint stock companies listed on the Vietnamese stock market - 25 -
Overview of the Marriage Regime in the Vietnamese Legal System Through the Periods -
The impact of capital structure on business performance of joint stock companies listed on the Vietnamese stock market - 21
According to the law on intellectual property, the transfer of ownership or the right to use intellectual property rights, industrial property rights and rights related to plant varieties, must be carried out in the form of a written contract and is only effective when registered with a competent state agency (in the case of industrial property rights established on the basis of registration) (K1 - D148; K3 - D192). Therefore, capital contribution to a joint stock company for assets that are the value of intellectual property rights, industrial property rights and rights related to plant varieties must be carried out in accordance with the provisions of law. The law on intellectual property not only allows the transfer of ownership but also allows the transfer of the right to use intellectual products. However, the law on enterprises has not yet clearly regulated the case of capital contribution in the value of the right to use intellectual products.

For example, can an organization contribute capital to a joint stock company with the value of the right to use plant varieties? There are no regulations in the Enterprise Law.
2.4.4.3 Contributing capital with other special assets
Our Enterprise Law also does not provide for cases where the contributed capital is a special asset, such as an airplane. For these special assets, the capital contributor and the capital recipient must both be allowed to own that type of contributed capital according to the provisions of law.
2.4.5 Time limit, responsibility
In LDN 1999, there are no regulations on the time limit for capital contribution procedures as well as the obligation to notify the business registration authority, and the responsibility in case the founding shareholder does not contribute capital as committed, so compared to the regulations on the responsibility of capital contribution of founding members of LLCs, it is somewhat less strict. This has been overcome in the newly issued LDN 2005.
Compared with LDN 99, LDN 2005 has stricter regulations on joint stock companies in terms of procedures as well as ensuring state management on capital contribution to establish joint stock companies, reflected in the following three new points:
1. Pay in full for the purchased shares within 90 days from the date the company is granted the business registration certificate 14 .
Stricter regulations on capital contribution period, founding shareholders must pay in full for the registered shares within a certain period of 90 days, no longer allowing founding shareholders the right to set their own capital contribution commitment period as before because this could lead to an unnecessary prolongation of the capital contribution period right at the beginning of the company's operation.
14 K1 - Article 84 - LDN 2005
Compared with the regulations on capital contribution of founding members of LLCs, the regulations on capital contribution period of founding shareholders in joint stock companies are now one step stricter according to the spirit of the new law. Capital contribution must comply with the statutory time limit. Founding shareholders do not have the right to freely agree on capital contribution commitments as with founding members of LLCs.
2. Procedures for notifying the business registration authority of capital contribution , ensuring close supervision from competent state agencies on the progress of capital contribution according to the shareholders' commitments 15 .
3. The procedure for handling cases where founding shareholders do not pay in full for the registered shares is specifically stipulated as follows:
In case a founding shareholder fails to pay in full for the number of shares registered to purchase, the number of shares not yet fully contributed by the founding shareholder shall be handled in one of the following ways:
a) The remaining founding shareholders contribute enough shares according to their share ownership ratio in the company;
b) One or more founding shareholders accept to contribute the full amount of shares;
c) Mobilize other people who are not founding shareholders to contribute the full amount of shares; the person receiving the capital contribution will naturally become a founding shareholder of the company. In this case, the founding shareholder who has not contributed shares as registered will naturally no longer be a shareholder of the company.
When the number of shares registered to be contributed by founding shareholders has not been fully contributed, the founding shareholders shall be jointly responsible for the debts and
Other property obligations of the company within the value of the uncontributed shares 16 .
2.5 Capital transfer
Before the Enterprise Law 99, 2005 was issued, the issue of capital transfer of joint stock companies was mentioned in the Company Law 1990, according to which the transfer of shares depends on the form of shares. For unregistered shares, they are freely transferable, registered shares are only allowed to be transferred with the consent of the Board of Directors (K4
- Article 30- Company Law 1990)
Such a provision reduces the transferability of registered shares, thereby affecting the rights of shareholders. The Enterprise Law has overcome this by not distinguishing between registered and unregistered shares to set conditions for transfer, but by stipulating that shareholders have the right to freely transfer their shares to others, except for the following two cases of transfer restrictions:
- Shareholders owning voting preference shares are not allowed to transfer those shares to others .
- Within three years from the date the company is granted the Certificate of Business Registration, founding shareholders have the right to freely transfer their common shares to other founding shareholders, but may only transfer their common shares to persons who are not founding shareholders if approved by the General Meeting of Shareholders. In this case, shareholders intending to transfer shares do not have the right to vote on the matter.
16 K3 - D 84 - LDN 2005
transfer those shares and the transferee automatically becomes a founding shareholder of the company.
After a period of three years from the date the company is granted the Certificate of Business Registration, all restrictions on common shares of founding shareholders shall be abolished .
The transfer shall be effected in writing in the usual manner or by hand delivery of the shares. The transfer document shall be signed by the transferor and the transferee or their authorized representatives. The transferor shall remain the owner of the shares concerned until the name of the transferee is entered in the register of shareholders. In the case of transfer of only some shares in a registered share, the old share shall be cancelled and the company issuing the new share shall record the number of shares transferred and the number of shares remaining .
Through the above regulations, we see that the transfer of capital in a joint stock company is done easily and conveniently without being bound by any conditions. This is a prerequisite to contribute to promoting the stock market to develop more and more, promoting the advantages of a joint stock company compared to other types of companies.
In addition, to protect the rights of minority shareholders, the Enterprise Law also stipulates cases where shareholders have the right to request the company to buy back shares in certain cases as follows:
Shareholders who vote against the decision to reorganize the company or change the rights and obligations of shareholders as stipulated in the company's charter have the right to request the company to buy back their shares. The request must be in writing, stating clearly the name and address of the shareholder, the number of shares of each type, the expected price.
18 K5 - D 84 - LDN 2005
19 K5 - D 87 - LDN 2005
The request must be sent to the company within ten working days from the date the General Meeting of Shareholders passes the decision on the matters specified in this clause.
2. The company must repurchase shares at the request of the shareholder as prescribed in Clause 1 of this Article at the market price or the price calculated according to the principles prescribed in the Company Charter within ninety days from the date of receipt of the request. In case of failure to reach an agreement on the price, the shareholder may sell the shares to another person or the parties may request a professional valuation organization to determine the price. The company shall introduce at least three professional valuation organizations for the shareholder to choose from and that choice shall be the final decision. (Article 90 - LDN 2005)
The requirement for a company to repurchase shares is not regulated by the 1990 Enterprise Law. Compared to the 1999 Enterprise Law, the 2005 Enterprise Law has completed one more step in the regulations on procedures for requesting a company to repurchase shares to ensure the rights of shareholders, which is the regulation on requiring the participation of a professional valuation organization in case the parties cannot agree on the repurchase price. Previously, the 1999 Enterprise Law stipulated that if no agreement could be reached, the matter would be referred to economic arbitration for settlement. Such a regulation does not ensure practicality because the nature of the problem here is only stock valuation.
However, the interests of shareholders are still ranked below the interests of the company's bondholders, so the law also stipulates that the company is only allowed to buy back in cases where it does not affect the interests of the company's creditors, accordingly:
The company is only entitled to pay for the repurchased shares to shareholders as prescribed in Articles 90 and 91 of this Law if immediately after payment
After paying off all the shares bought back, the company still ensures full payment of debts and other financial obligations.
After paying for all the repurchased shares, if the total value of assets recorded in the company's accounting books decreases by more than 10%, the company must notify all creditors within fifteen days from the date of paying for all the repurchased shares. (K1,4 - Article 92- LDN 2005)
The 2005 Enterprise Law has shown to be quite strict in terms of procedures to protect shareholders' rights when regulating the right to request the company to buy back shares. However, the law has not yet specified the time limit for the company to decide on the buyback and whether shareholders requesting the company to buy back must sell all the shares they are holding or not? These are practical issues that need specific and clear provisions of the law to protect the legitimate rights of shareholders.
2.6 Capital mobilization
2.6.1 Share Offering
The Enterprise Law divides stock offerings into two types based on the scope, scale, and offering subjects: private stock offerings and public stock offerings. Private stock offerings are guided by the government, but there is currently no government document regulating private stock offerings; public stock offerings are implemented in accordance with the provisions of the law on securities.
The Board of Directors shall decide on the time, method and price of offering shares among the shares authorized for offering. The price of offering shares shall not be lower than the market price at the time of offering or the value recorded in the books of the shares at the most recent time, except in the following cases:
a) Shares offered for the first time to persons who are not founding shareholders;
b) Shares offered to all shareholders in proportion to their existing shares in the company;
c) Shares offered to brokers or underwriters. In this case, the specific discount amount or discount rate must be approved by shareholders representing at least 75% of the total number of voting shares;
d) Other cases and the discount rate in such cases are prescribed by the Company Charter.
In case a company issues additional common shares and offers those shares to all common shareholders in proportion to their existing shares in the company, it must comply with the following provisions:
a) The Company must notify shareholders in writing by a method guaranteed to reach their permanent addresses. The notice must be published in three consecutive issues within ten working days from the date of notice.
b) The notice must include the full name, permanent address, nationality, ID card number, passport number or other legal personal identification of the individual shareholder; the name, permanent address, nationality, establishment decision number or business registration number of the organization shareholder; the number of shares and current shareholding ratio of the shareholder in the company; the total number of shares expected to be issued and the number of shares that the shareholder is entitled to purchase; the offering price of the shares; the registration period for purchase; the full name and signature of the legal representative of the company. The time limit specified in the notice must be reasonable enough for the shareholder to register to purchase the shares. The notice must be accompanied by a registration form issued by the company;

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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