* Overall satisfaction Cronbachs Alpha N of Items ,742 3 Item-Total Statistics Scale Mean if Item Deleted Scale Variance if Item Deleted Corrected Item-Total Correlation Cronbachs Alpha if Item Deleted SAT1 7.17 3,054 ,658 ,552 SAT2 6.89 3,475 ,459 ,781 SAT3 7.35 3,088 ,597 ,622 3.2. EXPLORATORY ...
In case of natural disasters, epidemics, and fires, the branch can consider extending the debt. For SMEs having difficulty selling their goods, the branch can help the business by introducing buyers to sell their inventory so that the business has money to pay off overdue debts. As for SMEs ...
LIST OF TABLES Table 2.1: Formula for calculating business efficiency indicators of commercial banks 46 Table 3.1: Techcombanks capital mobilization 66 Table 3.2: Techcombanks outstanding loans 69 Table 3.3: Techcombanks personal loan products 75 Table 3.4: Techcombanks operating network 75 Table ...
Inspection work - Continue to innovate the inspection and supervision of banks. It is necessary to improve the quality of inspection by promptly grasping modern business and banking services, applying new technologies to continuously monitor commercial banks in two forms: on-site inspection and ...
3.5 Investment situation in non-credit services at Saigon Commercial Joint Stock Bank in the period 2015-2019 Table 3.13: Investment situation in non-credit services at Saigon Commercial Joint Stock Bank in the period 2015-2019 Unit: billion VND, % Criteria 2015 2016 2017 2018 2019 Expense Income ...
Into a leading competitive advantage. Therefore, LienVietPostBanks staff is young, dynamic, and enthusiastic with an average age of 30. At the same time, they are also qualified and experienced in the banking industry. This makes a big difference in the management and working style of employees. ...
Introduce: CHAPTER 4: COMMUNICATION IN ACCOMMODATION BUSINESS This chapter addresses the following issues: - Communication in reception operations; - Communication in housekeeping operations; - Communication in restaurant operations; - Communication in hotel security operations. Target: After ...
- Assurance: Is a factor that creates trust and confidence of customers in the Banks services. This is shown through: professional knowledge of staff, working style, professional service, peace of mind when using banking services. - Empathy: It is the best possible care and attention to customers. ...
