to classify customers, on that basis orient credit investment, prevent and limit risks in business.
Fourth, the State Bank has the function of State management over the system of commercial banks and credit institutions.
The State Bank, as the state management agency for
currency and banking operations, formulation and implementation of monetary policy
Therefore, the State Bank needs to collect information such as money in circulation outside the banking system, customer deposits, credit investments for each locality, each industry, each subject, key economic regions, etc. to plan and implement well financial policies, monetary policies, and credit policies in accordance with the economic goals of the Party and the State in each period.
Five, is broad economic integration.
international
of the countries increasingly deeper
With the open door policy, the need for economic information and TTTD becomes very important.
necessary for the business of enterprises in general as well as
Commercial banks in particular. The need for information is not simply information in
national information but also world and regional information, information about foreign partners who want to cooperate or invest capital in a country. To have this information, it is necessary to have a specialized agency to act as a focal point for exchanging information with international information organizations.
In short, the need for credit information is indispensable in the business activities of commercial banks in a market economy. Credit information activities help credit institutions prevent and limit risks in banking credit activities, contributing to the health of the national financial system.
1.1.6. Benefits of the bank credit information system
1.1.6.1. Requirements and Role of Bank Credit Information
a) Requirements for bank credit information
Information technology activities are the collection, processing, provision, exploitation and use of information.
use of TTTD. To ensure the quality of TTTD activities, TTTD needs to meet
meet the following requirements:
Accuracy :Accuracy in information technology is reflected in the fact that the collected information must honestly reflect the objective status and developments of economic and technical phenomena. Information is not interfered withduring transmission and must not have the subjective color or idea imposed by the person collecting the information.
Timeliness:
Society and economy
always in motion
dynamic. Therefore, to ensure the process of analyzing and evaluating events accurately, information must be regularly supplemented and updated... The value of information is not only the content of the information but also the timeliness. Timely information will help credit institutions make the right conclusions in choosing investment objects.
Completeness :and accurate information must reflect objective truth, without bias or profit, without distorting the truth. The more complete the collected information, the more accurate and valuable the conclusions are. Incomplete information will lead to one-sided conclusions, lacking in persuasion. This is the top requirement for information in general and TTTD in particular.
Legality : Legality in TTTD is shown in that the collected information must have a clear origin. For documents and regimes , in addition to collecting the content of the document , it is necessary to clarify the date, the competent authority issuing the document, the document... these are important factors to ensure that the conclusions are consistent with current management regulations of the
the state as well as the banking system. For statistics, the source of supply must be clearly stated.
Economic : In a market economy, information is a commodity. To obtain valuable information, users must pay a certain amount of money. Information technology activities require many different types of information. Therefore, the information that banks exploit must ensure economic value , the cost of using information must be reasonable and acceptable to buyers.
Security and confidentiality : Information must be secure and confidential for both parties .
information providers and users, guarantee not to disclose product secrets
Customer's business origin, country not disclosed.
banking secrecy, secrecy
b) The role of bank credit information
One is to contribute to limiting credit risks of commercial banks : The issue of limitingactivitiesbanks is extremely important, soto focus on improving their credit risk management capacity. To implement credit riskBasel II agreement allows commercial banks to choose between "standard assessment-based methods" and "internal assessment-based methods". The internal assessment method basically has two main tools: credit rating for corporate customers and credit scoring for individual customers. For the credit risk management apparatus to operate, it is necessary to have an effective banking information system to provide information, and to expand information from external sources.
At the same time, TTTD helps to deal with asymmetric information and adverse selection in credit activities such as: in transactions taking place in financial markets, one party often does not know everything it needs to know about the other party to make the right decision. “The imbalance in information that the other party has is called asymmetric information”. When one
Customers who come to apply for a bank loan always provide the best and most beneficial information for the bank to ensure that their loan requirements are met. Asymmetric information is the cause of risk. In fact, in the market, there is always asymmetric information between the borrower and the lender.
borrower and lender resulting in
Adverse selection and outcome
those
The least creditworthy people (those who apply most actively for loans) are more likely to get loans. So, to ensure safety, what should commercial banks do?
to have complete and accurate information about your customers, about
The content of the information that the customer has provided to decide on the loan application will definitely be repaid on time and to reject the loan application without collateral, high risk [03].
The solution to this problem in financial markets is to provide complete information, which has the effect of eliminating information asymmetry. One
usual way to
get full information
is to build the system
system
Banking information centers collect and provide information to commercial banks to deal with asymmetric information and adverse selection in credit activities.
Second , providing information to the Central Bank for management and supervision: With itsfunctions, the Central Bank always needs information to serve its management and supervision tasks to ensure the banking system is safe , stable andinformationin which the TTTD is an important channel providing information on the creditsituation, because only through this channel can detailed information about each customer and each loan be obtained when necessary.
1.1.6.2. Benefits of the banking credit information system
The banking information system creates great benefits not only for commercial banks, central banks, customers, but also for the entire economy.
Firstly : Improving credit quality , sharing positive information has created a push effect , helping good customers have more opportunities to access bank credit capital , with a lower interest rate (due to reducing the cost of self-investigating information) . Selecting good customers helps commercial banks improve credit quality and not miss business opportunities.
Second: Expanding credit scale and TTTD contributes to ensuring safety
system operation
Open Banking and Development
credit expansion
Widely used for production loans, as well as consumer loans, home loans, car loans, credit cards.
Third : Create benefits for borrowers , help them learn about partners, simplify the transaction of buying and selling goods, open agencies, and make it easier to access credit capital when there are records stored in the credit information system. In particular , it effectively supports the development of small and medium-sized enterprises, which lack collateral and experience in accessing credit capital, but are a type that accounts for a large proportion and plays an important role in the economic development of the country.
Fourth: Changing lending policies of commercial banks in many countries
In developing countries, lenders often require mandatory loans.
Must have collateral of the full value, or in excess of the loan value. Creditworthiness
of information available, along with the
understanding of
credit rating
businesses and credit scoring techniques can contribute to better
developing a lending strategy, with reliable information that can guide
Commercial banks have changed from collateral-based lending policies to information-based lending policies, which is a new, modern trend in credit activities.
Rank
Year: Limited
history
cash payment
in countries
is developing, through contributing to promoting market development.
card. The TTTD system helps identify new accounts and manage accounts.
existing balance, thereby expanding credit cards, reducing cash spending.
Rank
six: Contribute
make the information environment transparent and healthy,
Thanks to information technology activities, in many countries, from having no information market or a small market, an information market has gradually formed. The impact of the market has made the information environment in that country increasingly transparent and healthy.
Seventh : Credit information has a positive effect in transforming the borrower structure from the informal sector to the formal financial sector , gradually eliminating the black market credit market , especially in developing countries .
Eighth: Help change the business ethics of borrowers
capital , because if done well, borrowers with bad intentions, who cheat to borrow money from banks will be detected early by the credit information system, thereby discouraging those with bad intentions, gradually improving the credit culture of borrowers.
The above benefits contribute to economic recovery and development, contributing to the health of the financial system.
In short, the system
The banking TTTD system contributes to limiting
credit risk
credit, help select good customers to improve credit quality and expand credit; shift borrowers from the informal financial sector to the formal sector; contribute to improving borrower ethics and credit culture; thereby contributing to promoting economic development. The results
This thesis has been proven mathematically through the problem
economy
by Craig McIntosh, professor
University of California at
San Diego and Bruce Wydick University of San Francisco (2004) [39].
1.2. Mechanism, operation and relationship in the banking credit information system
1.2.1. Structure of bank credit information system
The structure of the banking information system according to the cycle of collecting, processing and providing information includes 4 main parts: information collection part, information processing part, storage part and information output part. These parts will be mentioned in detail in the section on the operating mechanism of the banking information system.
Credit information system
Product (TTTD Report)
Organizations directly participating in the system
TTTD database
State (Public Organization)
Below is the organizational structure of the banking information system.
Product users
Foundations
technology law
Law; Conditions: Socio-economic, technological, cultural and credit | |
use… | |
Maybe you are interested!
-
Completing the credit information system in the banking system of the Lao People's Democratic Republic - 1 -
![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Managing the development of the Finance - Banking training program under the credit system at Thai Nguyen College of Economics and Finance - 1 -
Solutions for developing application information systems in the current Vietnamese banking system - 17 -
Orientation and Development Strategy of Vietnam Banking System and Vietnam Joint Stock Commercial Bank for Investment and Development
Diagram 1.1 Organizational structure of bank credit information system
The public credit information agency is often called the Credit Information Center (Credit).
Information Center) or the Public Credit Registry (Public Credit
Register). Often abbreviated as PCR, belongs to the state agency, established by the Central Bank or the banking inspection committee.
home ownership
Regarding the operating objectives : The TTTD Center operates primarily for the safety and stability of each country's financial system. The TTTD Center does not do business and does not aim for profit .
In terms of nature : the law requires credit institutions to periodically report information about loans to the Credit Information Center. If any credit institution does not report or does not report seriously , it will be fined and the information will not be exploited. Participate in reporting and exploiting information with the Center.
TTTD is both mandatory, an obligation and a right of the parties.
TCTD, first of all for its own benefit and for the benefit of stability and development of the banking system.
About scale : The TTTD center has an average scale, only operating
within the scope of each country, not valid for operation outside
national scope. The users of the information are: the State Bank uses the information to serve the inspection and supervision tasks and credit institutions use the information to
risk prevention
Service fee
information
usually only
symbolic
display, at a very low price.
The organizations participating in the system are credit institutions and other organizations with credit activities that play the role of sharing information (both providing and using).
information use). Representatives of these organizations such as: Information Center
economy
of TCTD, organization
financial institutions and departments
collection and exploitation department
Information for considering credit granting to borrowers of commercial banks.
The Credit Reporting System is the core content component of the entire system such as: information indicators, storage database, information products...
Technology system
maybe
form systems
small system
than.
For example, the system of input information reports to provide initial data of the system, the system of output information reports.