Add tourism business direction through the establishment of DHG Tourism Service Company (100% owned capital) | separately locally by contributing capital (9 billion VND) to build the Medic-Dong Thap medical center, which is now in operation. |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Financial statement analysis of VT Van Xuan Joint Stock Company - 1 -
Current status of auditing fixed assets items in financial statement auditing performed by International Financial Auditing and Consulting Company Limited (IFC) - 11 -
Theoretical Basis of Financial Statement Analysis in Enterprises -
Improving the competitiveness of financial leasing companies in Vietnam - 11

Comment:
Hau Giang Pharmaceutical is a leading company in the pharmaceutical industry, with large capital and a nationwide distribution system, stretching from Lang Son to Ca Mau with diverse distribution channels, able to provide products to consumers in the most convenient way. This is the outstanding strength of Hau Giang Pharmaceutical compared to other companies in the same industry at the present time. With the same export capacity (2007 turnover of over 1 million USD), the company has a large market share (over 10%) and a competitive advantage in terms of scale in the industry. Therefore, Hau Giang Pharmaceutical's shares are also of particular interest to investors.
Table 12: Major shareholders of DHG include:
Full name
Ownership ratio | |
State | 51% |
Citigroup Global Market LTD & Citigroup Global Market Financial Products LTD. | 7.13% |
Citigroup Global Market LTD. | 6.02% |
VOF INVESTMENT LTD | 3.87% |
Source: VNDirect Securities Company
Furthermore, DHG's development potential is still very large with steady revenue and promising projects, DHG deserves to be the leading enterprise in the pharmaceutical industry.
Domesco, like DHG, was equitized in 2004, with a charter capital of 137 billion VND, and its products mainly focus on 3 groups of antibiotics. The distribution system is not as widespread as DHG, mainly through hospitals and medical facilities. However, DMC has large projects being implemented such as in Can Lo and Tan Tao industrial parks. These large projects promise to bring great development potential in the future.
IMP has a characteristic of being equitized very early, in 2001, and is a pioneer in manufacturing franchise (accounting for 25%). Moreover, IMP has a competitive advantage in antibiotic injection products, widely used in the treatment of serious diseases. This market has not been exploited much in Vietnam. Currently, the market share
92
IMP's is still low at 4.5% compared to 10% of DHG and 5% of DMC, however with the development direction of new products and human resources, surely in the future IMP will rise to new heights.
2.3.2 Financial indicators:
2.3.2.1 Comparative analysis of companies in 2007.
Table 13: Summary financial statements of 3 companies Unit: VND
SUMMARY FINANCIAL STATEMENTS 12/31/2007
DHG | DMC | IMP | |
Balance Sheet | |||
Current assets | 673,787,101,408 | 452,044,744,023 | 469,910,000,189 |
Long-term assets | 268,421,463,379 | 150,820,905,918 | 98,515,519,099 |
Liabilities | 290,631,417,938 | 140,858,311,071 | 70,873,654,857 |
Equity | 635,748,308,139 | 461,316,766,140 | 494,960,731,305 |
Total capital | 942,208,564,787 | 602,865,649,941 | 568,425,519,288 |
Business Performance Report 2007 | |||
Net revenue | 1,269,279,925,381 | 811,126,494,750 | 451,602,312,557 |
Cost of goods sold | 600,777,608,975 | 638,387,162,219 | 258,571,893,457 |
Gross profit | 668,502,316,406 | 172,739,332,531 | 193,030,419,100 |
Net operating profit | 127,858,296,038 | 63,798,041,067 | 62,346,579,059 |
Total accounting profit before tax | 128,311,970,349 | 64,265,698,636 | 63,230,637,617 |
Profit after corporate income tax | 128,311,970,349 | 64,182,009,436 | 54,518,395,798 |
Table 14: Ratios used to evaluate a company relative to its market price
they
FINANCIAL INDICATORS
Valuation Index | DHG | DMC | IMP |
P/E Q2_2007 to Q3 I_2008 | 25.02 | 20.51 | 23.43 |
P/S Q2_2007 to Q3 I_2008 | 1.26 | 1.61 | 2.51 |
P/B | 7.51 | 3.21 | 3.59 |
EPS Q2_2007 to Q3 I_2008 | 6,354.66 | 5,081.66 | 4,993.76 |
*P: price calculated as of March 31, 2008
BASIC INDICATORS
Scale (unit: VND) | |||
Total assets | 770,760,430,870.25 | 582,927,406,998.50 | 459,439,814,333.75 |
Equity | 423,489,561,958.75 | 446,222,424,136.50 | 380,002,990,255.75 |
Net revenue | 1,269,279,925,381 | 811,126,494,750 | 451,602,312,557 |
Market capitalization | 3,180,000,000,000 | 1,432,080,000,000 | 1,364,214,150,000 |
Growth | |||
EPS Growth (3 Years Ago) | 0.77 | 0.4 | 0.25 |
Asset growth (%) | 95.14 | 58.56 | 86.57 |
Revenue growth (%) | 47.21 | 22.85 | -16 |
Financial capacity | |||
Financial leverage | 1.45 | 1.3 | 1.14 |
Debt / Equity | 0.8 | 0.3 | 0.2 |
Fixed assets / Equity | 0.36 | 0.28 | 0.09 |
Profitability | |||
ROA | 16.49 | 11.98 | 12.67 |
ROE | 30.01 | 15.65 | 15.32 |
Gross profit margin | 0.53 | 0.21 | 0.43 |
Operating profit margin | 0.1 | 0.08 | 0.14 |
Profit margin after tax | 50.55 | 23 | 42.59 |
EBITDA | 127,093,200,178 | 70,207,446,966 | 66,811,522,073 |
EBIT ( earnings before interest and taxes ) | 143,705,849,272 | 67,641,699,051 | 63,980,296,117 |
Business performance | |||
Inventory Turnover | 3.42 | 3.41 | 1.93 |
Total asset turnover | 1.8 | 1.65 | 1.04 |
Source: VNDirect Securities Company
The business results of the 3 companies all had very high growth. In particular, DHG's revenue in 2007 was nearly 3 times higher than in 2004 (from 450.7 billion VND to 1,269 billion VND), 1.46 times higher than in 2006, while after-tax profit also increased from 23.9 (2004) billion VND to 127 (2007) billion VND.
IMEXPHARM also had a high increase in net revenue in 2006: up 54.8% (revenue of 339 billion VND in 2005 increased to 525 billion in 2006); however, next year
In 2007, revenue decreased by 16% to 451.6 billion VND; profit after tax increased by 29% with value increased by 12.24 billion VND.
Domesco also had good business results last year. Domesco's revenue in 2007 reached 811 billion VND, an increase of 23.06% compared to 2006, ranking 2nd in the industry in terms of production and business revenue; profit after tax reached 64.2 billion VND, an increase of 32% compared to 2006.
Compared to enterprises in other fields, EPS of pharmaceutical enterprises is always high (over 5,000 VND/share).
Table 15: EPS statistics of some large pharmaceutical companies
Source: VDSC Securities
The market decline has also brought the prices of these three pharmaceutical stocks to quite attractive levels. Considering the growth potential of the industry as well as the current economic situation, pharmaceutical stocks are a very good investment opportunity.
As of the end of the first quarter (March 31, 2008), the stock prices of the companies were:
DHG: 158,000/ 1 share (P/E: 25.02)
DMC: 112,000/ 1 share (P/E: 20.5)
IMP: 120,000/ 1 share (P/E: 23.4)
In the context of fierce competition, pharmaceutical companies have made in-depth investments in research and development (R&D), launched many new products, continuously popularized their brand image and developed distribution systems to almost all provinces and cities.
Earnings per share of pharmaceutical companies are quite high compared to the average. It can be seen that: P/E of pharmaceutical companies is at an average high level of about 22.6 times compared to the market average of 15-16, demonstrating a high level of expectation from investors.
The above companies have high EPS, especially DHG. This is due to the impressive business results of the company in 2006 and 2007. If in 2005, DHG's EPS was 6,990 VND/share, then in 2006 it was 10,880 VND/share, an increase of 84.4%; that means that the income per share of the company has increased by 84.4% in just 1 year, although at this time, EPS was only 6,354 VND (when the whole market was in crisis - the first quarter of 2008). ROE – DHG's return on equity ratio reached 51% in 2006, an increase of 21.4% compared to 2005, but by 2007 it was only 30.01%, plus profit increased by 100% of equity, guaranteed payment ability proves that the company's financial policy is highly effective, maximizing benefits for shareholders.
DMC and IMP have high dividend payout rates compared to other enterprises in Vietnam, but EPS is still modest and ROE is average. This is completely reasonable when in 2006 DMC and IMP increased their charter capital to invest in fixed assets, build more factories meeting GMP standards and develop new products. When these factories come into operation, it will increase the company's revenue and profit, thereby increasing the value and benefits for investors.
We see that the inventory turnover rate of DHG and DMC companies is almost the same: 3.42 and 3.41. But IMP's is only: 1.93, which proves that the speed of converting inventory into cash or receivables of DHG and DMC is 1.7 times higher than IMP's, which shows that the efficiency of enterprise management of DHG and DMC is much higher than IMP's. On the table, we also see that DHG's asset turnover rate is also the highest at 1.8 compared to DMC's 1.65 and IMP's 1.04, showing that DHG's ability to consume goods is higher than the other two companies.
However, IMP's profit margin (42.59) is only lower than DHG's (50.55) and almost double that of DMC's (23). It goes without saying that DHG is always in the lead, but IMP also has a profit margin worth considering, and this also shows IMP's great potential for future development.
In 2007, these companies all increased their charter capital, so the growth in assets of these companies was high. However, the noteworthy point here is that the growth rate of IMP's sales revenue was negative: -14.05% (net revenue decreased by 16%) and this is explained by the fact that: during the year, the prices of raw materials for some products increased, so the company reviewed and limited the production of some ineffective products. In addition, in 2006, IMP had 133.69 billion in revenue due to the Ministry of Health's bird flu prevention program. If this revenue were excluded, in 2007, IMP's revenue would actually increase by 15.23%.
2.3.2.2 Analysis of DHG company's financial ratios over the years
2.3.2.2.1 Business performance analysis
Table 16: DHG business performance analysis indicators
Unit: Million VND
Target
2004 | 2005 | 2006 | 2007 | |
Net revenue | 450,747 | 554,031 | 868,192 | 1,269,279 |
Financial revenue | 333 | 406 | 514 | 5,789 |
Net profit from business activities | 32,505 | 54,500 | 86,911 | 127,858 |
Profit before tax | 32,689 | 55,379 | 87,060 | 128,312 |
Profit after tax | 23,856 | 44,302 | 87,060 | 128,312 |
The company's business performance has improved over the years, especially in 2007, the company's financial revenue increased dramatically, 10 times higher than the financial revenue in 2006 due to the reduction in financial expenses thanks to the collection of money from selling additional issued shares and using this money to pay off bank loans. Profit after tax in 2006 increased by 96.51% compared to 2005 and in 2007 increased by 47.38% compared to 2006. In 2007, the company raised additional capital by issuing 2,000,000 shares to finance projects such as: Building a factory that meets standards
WHO – GMP, investing in distribution system, preparing site for new project
Grasping the increasingly strict demands of the domestic market as well as the fierce competitive pressure when Vietnam joined the WTO, Hau Giang Pharmaceutical has quickly completed its products, invested in machinery and equipment to improve product quality and design, reduce costs and at the same time increasingly affirm the company's position. The above are just the initial results, we can completely believe that when the projects are completed, the efficiency brought to the company will be much greater.
2.3.2.2.2 Some basic financial indicators
a) Capital structure coefficient
Table 17: Asset structure and capital structure indicators Unit : percentage (%)
Target
2004 | 2005 | 2006 | 2007 | |
Asset structure | ||||
Long-term assets/Total assets | 28.65 | 22.07 | 31.75 | 28.48 |
Current assets/Total assets | 71.35 | 77.93 | 68.25 | 71.52 |
Capital structure | ||||
Liabilities/Total Capital | 56.31 | 55.19 | 64.70 | 30.84 |
Equity/Total Capital | 43.69 | 44.81 | 35.30 | 69.16 |
In late 2006 and early 2007, the company focused on a number of new projects (investing in buying land, building houses, offices for Hanoi, Quang Ngai, Ho Chi Minh City branches...) so the capital for equipping technical facilities increased compared to previous years, which is the company's long-term development strategy in the renovation period.
The ratio of profit after tax on equity as well as basic earnings per share in 2007 decreased compared to 2006 due to the impact of the increase in the Company's equity during the year with an increase rate of 150%.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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