Solutions to improve human resource management activities at Can Tho Tourism Joint Stock Company - 13

0.446

0.841

0.807

0.376

|

.2459767

.1324284

1.86

0.072

-.0234509

.5154043

x2

|

.2124874

.1222089

1.74

0.091

-.0361485

.4611233

x3

|

-.0910172

.1178872

-0.77

-.3308604

.1488261

x4

|

.0167432

.0829927

0.20

-.1521066

.1855931

x5

|

-.0269483

.109252

-0.25

-.2492233

.1953267

x6

|

.1017613

.1133876

0.90

-.1289276

.3324501

x7

|

.0436502

.0285336

1.53

0.136

-.0144018

.1017022

x8

|

-.0370746

.0188964

-1.96

0.058

-.0755197

.0013705

_cons

|

-1.260394

.3826976

-3.29

0.002

-2.038998

-.4817897

Source | SS df MS

Number of obs =

42

----------+------------------------------

F( 4, 37) =

26.77

Model | 7.64443008 4 1.91110752

Prob > F

=

0.0000

Residual | 2.64128421 37 .07138606

R-squared

=

0.7432

0.021

0.050

0.078

0.070

|

. 26 29185

.1086497

2.42

.0427733

.4830637

x2

|

. 20 53438

.1012849

2.03

.000121

.4105666

x7

|

. 047 9939

.0265114

1.81

-.0057234

.1017112

x8

|

-.03 3886

.0181435

-1.87

-.0706481

.0028762

_cons

|

-1.35 1308

.3065186

-4.41

0.000

-1.972373

-.730242

0.87

0.7574

0.6986

0.000

2

0.86

0.7432

0.7154

0.000

Variable name

Regression Coefficient

p-value

X1

Company payroll system

0.26

0.02

X2

Reward policy

0.2

0.05

X7

Performance appraisal

0.05

0.08

X8

Attitude, spirit of internal cooperation

-0.03

0.07

Rank

Evaluation factors

Rating Score ( Grade )

Very good

Good

Rather

Average

Weak

(5 points)

(4 points)

(3 points)

(2 points)

(1 point)

I. Belonging to title, job

1

Workload

2

Quality of work

3

Internal coordination

4

Perform workday

II. Personality and qualities

5

Work attitude, behavior, sense of responsibility

6

Reliability

7

Initiative, adapt to change

Total points

CEO

2. Responsibility to report to

Board of Directors

3. Responsibility

Manage and operate all company operations.

4. Communication

Agencies, enterprises, Board of Directors and affiliated departments.

5. Main tasks and specific responsibilities

1. Organize the implementation of decisions of the Board of Directors and the General Meeting of Shareholders, production and business plans, cost plans, financial plans and investment plans of the company. Preserve and develop the company's capital.

2. Sign economic and civil contracts in accordance with the law and take personal responsibility for the effectiveness of signed contracts.

3. Develop and submit for approval company management regulations, financial regulations, labor and salary regulations, labor use regulations, etc., propose plans for arranging the company's organizational structure.

4. Develop development orientation, long-term plan, annual plan of the company to ensure maximum capital mobilization plan, investment projects, joint venture plan, labor training plan.

5. Develop economic and technical norms, product standards, and salary unit prices; inspect the company's affiliated units to implement the company's internal norms, standards, and unit prices.

6. Propose the Board of Directors to appoint, dismiss, reward, and discipline the positions of Deputy General Director, Chief Accountant, and appoint representatives of the company's capital contributions at other enterprises.

7. Decisions on appointment, dismissal, reward, discipline, contract signing, contract termination

Contract for branch directors and accountants, functional department heads.

8. Decide on the number of employees, salary and allowances (if any) for employees.

The manager is under the appointment authority of the general director.

9. Submit to the Board of Directors for approval the production and business plan, financial plan and other plans for the following year. Organize the implementation of resolutions.

6. Number of working hours

By agreement with the Board of Directors of the company.

7. Limitations

Not to, or to limit the performance of, the activities prescribed in the Charter.

8. Requirements

Qualities: Mature, honest, decisive, visionary, flexible, compliant with rules

determine

Skills: corporate level management, experience: over 5 years of similar business management

yes

Professional qualification: University degree in business administration or higher.

Health: Good.

9. Working conditions

Normal.

Chief Financial Officer

2. Responsibility to report to

General Director and Head of Supervisory Board

3. Responsibility

Manage and operate all financial and accounting activities of the company.

4. Communication

Functional departments, branch directors, relevant external departments.

5. Main tasks and specific responsibilities

1. Organize and record all assets and capital of the company.

2. Calculate and deduct budget payments, funds, pay payables and collect receivables.

3. Determine and reflect the results of periodic asset inventory, prepare procedures for handling and propose

timely solution

4. Prepare accounting reports, statistics and settlements according to regulations. Establish an effective accounting and management system. Organize the preservation and storage of accounting documents, and keep accounting data confidential.

5. Organize the dissemination and guidance of the implementation of state financial and accounting policies and regulations, implement training plans, and improve the qualifications of accounting staff, departments and related individuals.

6. Coordinate analysis of the company's economic activities. Participate in appraisal of investment projects.

7. Organize the exploitation of all capital sources for effective production and business activities. 8. Control the operations of the branch chief accountant system.

9. Establish and maintain enhanced internal control systems in branches and offices.

company room

6. Number of working hours

48 hours/week, overtime possible.

7. Limitations

Not to, or to limit the performance of, the activities prescribed in the Charter.

8. Requirements

Qualities: Mature, honest, sensitive, obeys regulations

Skills: departmental management, experience: over 3 years of financial management in a similar enterprise.

Qualification: University degree. Health: Good.

9. Working conditions

Normal.

CHEF

2. Responsibility to report to

F&B Manager

3. Responsibility

Primary responsibility for all kitchen staff and kitchen equipment. Planning, organizing

Organize and supervise the processing and preparation of dishes in the hotel

4. Communication

Restaurant manager, room service manager, sales manager

5. Main tasks and specific responsibilities

1. Prepare menu according to approved cost recipes

2. Purchase food, kitchen utensils, and raw materials from designated suppliers according to approved norms.

3. Control waste and food portions

4. Control labor costs and other variable costs within the norm.

5. Build a staff roster

6. Training new employees.

7. Clean and maintain kitchen area and equipment.

8. Ensure safety for kitchen, equipment, tools and kitchen staff.

9. Fire prevention.

6. Number of working hours

By agreement with restaurant/hotel.

7. Limitations

Recruit and temporarily suspend kitchen staff until reporting the situation to the Head of Culinary Department

8. Requirements

Qualities: Honest, trustworthy, creative, follows rules Skills: Kitchen management, cooking

Qualification: Professional Chef

Health: Good.

9. Working conditions

In the kitchen, high temperature

TABLE SERVICE

2. Responsibility to report to

F&B Manager

3. Responsibility

Prepare and clean the restaurant. Receive orders, serve and clear food and drinks.

4. Communication

Receptionist, cashier, laundry person, beverage counter, kitchen staff.

5. Main tasks and specific responsibilities

1. Prepare the restaurant ready to serve.

2. Welcome and seat guests.

3. Receive food/drink orders.

4. Serve food and drinks.

5. Serve the correct dishes and utensils that go with food and drinks.

6. Provide the right services according to the standards.

7. Receive payment from customers.

8. See off guests according to proper procedures.

9. Comply with regulations on hygiene, health, fire prevention and safety.

6. Number of working hours

48 hours/week. Overtime possible.

7. Limitations

No smoking or drinking while on duty. Do not go to other areas without prior permission.

8. Requirements

Qualities: Honest, trustworthy, follows rules Skills: serving tables, taking orders, taking orders.

Professional level: Elementary waiter or higher.

Health: Good.

9. Working conditions

Normal in food service area.

Receptionist

2. Responsibility to report to

Front Office Manager

3. Responsibility

Help guests settle in and ensure the best service to meet their needs.

4. Main tasks and specific responsibilities

1. Check in when guests arrive

2. Answer the phone

3. Resolve customer requests

4. Inform relevant departments to meet customer needs.

5. Check-out procedures

6. Make payment and receive money

7. Report the situation that occurred during the shift

5. Number of working hours

48 hours/week. Overtime possible.

6. Limitations

No smoking or drinking while on duty. Do not go to other areas without prior permission.

7. Requirements

Qualities: Honest, gentle, adhere to standards Skills: Professional skills according to VTOS

Qualification: Intermediate or higher

Health: Good.

8. Working conditions

Normally, in the lobby and hotel