Some Other Solutions To Improve Human Resource Training At Nui Phao Service Trading Company Limited

The implementation of training and human resource development is highly effective. The restructuring can be done as follows:

- Recruit or appoint a Deputy Head of Administration - Human Resources to carry out training and human resource development tasks for the company, because currently the Head of Administration - Human Resources has to concurrently take on too many labor tasks in the company such as training, selection, salary and bonus, administrative tasks of the company... For the position of Deputy Head of Department specializing in training and human resource development for the company, it is necessary to have knowledge or have been trained in depth in human resource management knowledge, especially training and human resource development. This position will manage all training and development work in the company such as synthesizing the training needs of the entire company, contacting centers and facilities to organize training, building training programs and organizing implementation...

- Recruit an additional employee trained in human resource management to assist the Deputy Head of Human Resources Administration in training and human resource development.

- Along with the arrangement of three employees specializing in training as above, the company should add 01 group from the Administration - Human Resources department to provide information to employees doing training work. Currently, this work is being performed by 2 employees of the Administration - Human Resources department, so to perform more effectively, the company should add this group as follows:

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+ The team conducting job analysis and job performance evaluation needs 2-3 employees to analyze the work of all positions in the company. From here, it provides information to the staff in charge of training and development about the knowledge and skills that employees lack in order to be able to perform well in the current and future jobs and evaluate job performance in the company, to provide information about job performance and

the skills that workers lack in the process of performing the job.

This group can use the standards and performance evaluation forms presented above to conduct analysis, conduct assessment and be responsible for contacting managers in departments to collect information. The information collected by this group can be used for many other tasks of the wage labor organization such as salary increase, bonus, transfer, promotion, etc., not just for training and development. This will increase the efficiency in performing the work of the entire labor force and avoid wasting human resources. Employees in this group also need to be trained in human resource management in enterprises (such as training in job analysis, job performance evaluation, etc.).

To restructure the work apparatus, the company needs to have preferential policies and support for those who perform the work appropriately, creating conditions for them to be able to focus on doing well the assigned work.

In addition, the company should strengthen the feedback system from employees on the company's training and development work to receive employee feedback not only after the course but also during the training process after the course.

4.2.7. Some other solutions to improve human resource training at Nui Phao Technical Service Company Limited

* Ensure initial conditions for training and human resource development of Nui Phao Technical Service Company Limited

To serve the company's long-term strategic goals, which are training and human resource development. Therefore, the company must be a place that creates conditions for training and human resource development to be carried out effectively.

The company needs to ensure the necessary and reasonable conditions to serve the company's training work to be carried out smoothly, that is, through the arrangement of the apparatus to carry out training and development work so that it is sufficient in quantity and quality. Currently, the training and development work in the company is still carried out by the Head of the Human Resources Department and three concurrent officers. Therefore, as mentioned above, it is necessary to increase the staff to carry out this work. In addition, in the coming time, these officers will only carry out the work of training and developing the company's human resources, not performing other tasks, causing low efficiency in training work. For officers specializing in training work who have not been trained in human resources management, it is necessary to train them in the field of human resources management to provide them with more systematic knowledge, which can be combined with existing experience, so that the work of those in charge of training work will be much more effective.

In addition to effectively using the training team in the company, the company should coordinate with experts in the labor field at specialized training facilities in this field, so that there is enough basis to carry out training and development in the company effectively and scientifically to ensure long-term effectiveness in using employees after training.

Next, the company needs to ensure the necessary conditions for the training and development of human resources to be carried out smoothly, for example, the company needs to ensure the facilities for the training and development process. Training must be organized at suitable and convenient locations for employees to be able to fully attend.

* Ensure conditions for organizing and implementing human resource training and development at Nui Phao Technical Service Company Limited

In the process of implementing human resource training and development, it is necessary to do well the main contents mentioned above. The company needs to pay attention to other conditions so that the implementation process can take place better such as:

- Awareness of employees on training issues: Impacting employees' awareness on training issues in the company is very necessary for employee training to be truly effective. We must make employees realize that learning must be serious when participating in the training process, the course will certainly not be effective when the trainees themselves are not aware of the implementation. Therefore, the company needs to raise employees' awareness of training and development, when employees see the importance of training, they will have the motivation and responsibility to strive to learn. This will bring the company savings because they do not have to retrain because employees do not master it, or because employees do not pay attention during training and cause negligence in the work process.

On the other hand, if the awareness of employees about training is good, it will contribute to building a more effective training program because employees will actively contribute to the company's training, so the training and development of the company will be simpler. To raise employees' awareness of training, the company can make employees see the importance of training and development for their work and their own advancement. When they see that participating in training helps employees have more opportunities to develop, not only will the trained employees be more responsible in the learning process but also want the company to train them. Therefore, when employees are aware of these issues, it will create interest and desire to learn among employees and the company's training program can be easily implemented with high efficiency.

- Supplementing the job content in the title of part-time teachers in the company: With the team of teachers who are part-time teachers in the company, it is necessary to clearly define the responsibilities of that position in the professional standards, considering it as one of the criteria to evaluate their work performance. This can improve efficiency throughout the entire labor process because qualified and experienced workers must be responsible for instructing subordinates, so the training process can be considered as being carried out continuously, not in batches organized by the company.

- The company's Board of Directors' attention to human resource training and development:

To be able to effectively carry out training and human resource development, it also requires the attention and leadership of the company's leaders. The company's leaders need to have commitments to ensure that they motivate employees to participate more enthusiastically. The commitment of the leaders will create peace of mind as well as more effort for the trainees. Because the commitment of the leaders shows that the role of training and human resource development is important, it also makes the trainees more interested in learning because they see the possibility of promotion as concrete when the leaders themselves commit.

* Use trained workers effectively

Only when trained workers are used properly for the original purpose of training can they develop training results, and at the same time create conditions for the training and human resource development process to continue in the future.

Using trained workers in the right jobs for which they are needed will make training effective and at the same time will not waste resources. However, to do this is not always possible.

simple. For example, if a company wants to send employees for long-term training, the company needs to ensure that when the employee returns after training, he or she can take on the same position as before or even a higher position. If the company can do this, it can encourage employees to participate in training in the most effective way, but otherwise, it will make employees feel insecure when being trained, and thus the training effectiveness will decrease and waste the organization's resources. This is an important thing that the company needs to consider before implementing training and human resource development for employees.

* Improve employee motivation to maintain high quality human resources for the company.

Training and improving the qualifications of new staff is only the initial important factor. Employees have capacity, that does not mean they work well. So how to make employees loyal to the company, work wholeheartedly and always try to innovate to achieve higher productivity, quality and efficiency? That is the science and art of leadership of the company's Board of Directors. Creating motivation will make employees more excited, enthusiastic in their work, they are more conscious of improving themselves. To do this, the company should apply the following forms:

- After being trained, employees must be assigned jobs by the company that are suitable to their qualifications and abilities.

In order for employees to be able to devote themselves to their work, the company needs to make employees aware of the company's respect for them, raise their awareness of their own value, thereby forming initiative and self-awareness in participating in training and working with a positive attitude so that this activity can become a measure of encouragement and motivation. The company needs to create motivation to stimulate employees, creating motivation will make employees more excited, enthusiastic in their work, they are more conscious of improving themselves. Therefore, the company should apply the following forms:

- Strengthen the reward and punishment for employees: Reward those who complete the training program well, have high academic results, have initiatives that benefit the company, create promotion opportunities for trainees such as promotions, salary increases... But on the contrary, to improve training efficiency, those who do not complete the training program will have their bonuses reduced in the year-end bonus, and training eligibility may be revoked for those who do not want to be trained.

- Every year, the company should organize competitions such as building business ideas, negotiation skills... to achieve high revenue to positively impact the learning and creative spirit of employees in the company.

In addition, it is necessary to create a working atmosphere of mutual support. Without the support of colleagues and direct superiors, it will be difficult for the trainee to transfer training ideas to actual work. Managers must pay attention to the training of subordinates, direct and motivate them in their daily work, and create opportunities and conditions for employees to apply training results to actual work.

Thus, in addition to organizing training for employees, improving their skills and expertise, the company should also encourage and motivate employees while working to help them be enthusiastic about working, studying and striving for the company's goals.

4.3. Recommendations

The Provincial People's Committee needs to take measures to expand international cooperation to create conditions for human resource development, helping workers exchange and learn experiences, knowledge, skills to work and manage effectively and scientifically. Encourage exchanges and cooperation between domestic and foreign enterprises to help workers who have learning needs to study at schools and companies abroad.

- Financial support for agencies, associations, and business clubs

Effectively implement annual human resource training activities for businesses.

- Directing management agencies to regularly inspect and supervise the system of universities, vocational schools, and training facilities to ensure that the education and training system is consistent with the trend of international economic integration, gradually improving the quality of training in universities, vocational training centers, and training centers. Directing schools to increase practical teaching for students during the learning process so that when they graduate, they can apply the knowledge proficiently. Training content that needs attention is: presentation skills, teamwork skills... to provide necessary skills for workers to complete their work well.

- Have measures and policies to innovate and improve professional skills, economic thinking, teaching methods, and further enhance the sense of responsibility of university and college teachers to further improve the level and quality of teaching in schools.

- There is a policy of innovating labor policies to create conditions for workers to promote creativity and improve human development capacity. Research and develop human resources of the province to ensure the quantity and quality provided to investors; Support to quickly and promptly resolve problems and difficulties of investors in the process of project implementation and production and business; Implement well the work of ensuring security, order and social safety for investors.

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