o Total business area of the project: 3,529 m 2
o Investment rate for 1m of construction floor: 551 USD/m 2 ~ 9,807,000 VND/m 2
o Investment rate for 1m of business floor (office, commercial, residential): ~ 10,000,000 VND/m 2
CBTĐ conducts comparative analysis of the above contents with other units:
o According to the research of HO Transaction Center, the investment rate of the above project is at the average level of the projects being implemented:
Linh Dam project (investor is HUD General): investment rate ~ 10,000,000 VND/m2 ( calculated 1 USD = 20,890 VND)
Van Quan project (investor: Total HUD): investment rate ~ 9,900,000 VND/m2
With the above comparison results, CBTĐ concludes that the above investment rate is completely reasonable.
The bank conducts an assessment of the project's progress, thereby determining the project's capital needs:
Table 2.8. Project capital structure
Capital structure
Proportion | Value | |
Enterprise equity | 30% | 15,640,545,242 |
Bank loan | 70% | 36,494,605,565 |
Total | 100% | 52,135,150,807 |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Environmental impact assessment of Thanh Minh industrial cluster infrastructure investment project, Phu Tho town, Phu Tho Province - 2 -
Overview of Materials Used in the Project -
Investor Directly Manages Project Implementation -
Applying Project-Based Learning to Organize Study Tours to the Hoa Lu Ancient Capital Cultural Heritage

Bank loan capital of 36.5 billion VND. With the feasibility and attractiveness of the project, the ability to mobilize loans from credit institutions is guaranteed.
Own capital: total owned capital of the Company participating in this project is 15 billion VND:
Charter capital of the Company on business registration up to the present time
~ 71 billion VND.
This calculation of capital needs serves as the basis for disbursement, calculation of interest during construction and determination of the repayment period of the borrowing enterprise.
Project investment capital. Based on the approved total investment capital, the CBTĐ will re-examine each type of capital source participating in project financing, evaluate the ability of each type of capital source to participate, and from the results of the analysis of the investor's financial situation, evaluate the self-owned capital for investment as guaranteed.
c. Appraisal of project revenue and costs
To assess the project's revenue and costs, the Bank conducts an assessment of the following contents:
Appraisal of project inputs and costs.
Based on the project profile and technical characteristics of the technological line, CBTĐ assesses the demand for input materials to serve annual production, estimates fluctuations in purchase and selling prices in the coming time, the demand for importing input materials, estimates exchange rates in case of import, etc. From there, CBTĐ proceeds to determine the unit cost of the product and the total direct production cost for the project.
Output market, product consumption capacity of the project.
The market for consuming the project's output products and services is a very important factor that determines the success or failure of the project. Therefore, the CBTĐ needs to carefully and accurately consider and evaluate this aspect, such as: assessing the market - the strengths and weaknesses of the product on the market; the ability to consume the project's output products and services; the challenges in competition of the project's output products;... From there, the CBTĐ proposes a product consumption plan for calculation, such as: Capacity mobilization level compared to design capacity; expected annual revenue,... In addition, the CBTĐ needs to consider current tax regimes and preferential documents for projects to determine the project owner's responsibility to the Bank, thereby determining the project's after-tax profit (LNST) in the project investor's debt repayment source to the Bank.
Based on the above grounds, CBTĐ will estimate and establish tables.
Calculate the financial efficiency of the project, the expected annual cash flow from the project, calculate the typical financial indicators as a basis for evaluating the efficiency and ability to repay the loan of the investor to the Bank.
Case study:
For the investment project of high quality steel production of Truong Giang Joint Stock Company.
Appraisal of project inputs and costs.
Based on the loan project profile, the following cost items are presented:
Table 2.9. Project cost items
Unit: million VND
STT
Category | Value | Tax VAT | Total value | |
A | Fixed capital | 285,496 | 11,315 | 296,811 |
1 | Machinery and equipment | 202,487 | 10,124 | 212,611 |
2 | Construction and installation | 23,821 | 1,191 | 25,012 |
3 | Other costs | 4,188 | 4,188 | |
4 | Land cost | 40,000 | 40,000 | |
5 | Preventive | 15,000 | 15,000 | |
Total investment | 175.103 | 11,315 | 296,811 |
During the investment implementation and survey of investment items and machinery and equipment as stated in the project based on technical and technological characteristics, CBTĐ assesses the need for input costs to serve annual production, estimates fluctuations in purchase and selling prices in the coming time, estimates exchange rates in case of import, etc. From there, CBTĐ proceeds to determine the total direct costs for the project as determined by Truong Giang Joint Stock Company to be reasonable.
Output market, product consumption capacity of the project. In the project profile, present the expected revenue:
Table 2.10. Revenue forecast
TT
Product | Year 1 | Year 2 | Year 3 | Year 4 | Year 5 | |
1 | Products (tons) | 100,000 | 160,000 | 250,000 | 350,000 | 350,000 |
2 | Selling price (million VND) | 10.9 | 10.9 | 10.9 | 10.9 | 10.9 |
3 | Revenue (million VND) | 1,090,000 | 1,744,000 | 2,725,000 | 3,815,000 | 3,815,000 |
The market for the project's output products and services is a very important factor that determines the success or failure of the project. Therefore, CBTĐ has carefully and accurately considered and evaluated this aspect as follows:
+ Market assessment: with product quality and prestige, the company will occupy a relatively large market share according to plan, in addition, the company also builds long-term partnerships with distributors. However, in the current market, the company is also under increasing competitive pressure.
+ Ability to consume the company's output products and services: Owning a registered brand, production process according to ISO standards, competitive price policy and direct distribution channel through agents nationwide, so the company's ability to consume products is relatively favorable.
+ Besides opportunities and advantages, the company also has challenges such as increasing competition from companies in the same industry, the emergence of new technology...
From the CBTĐ analysis, it is concluded that the company's revenue forecast is appropriate.
d. Appraisal of financial efficiency assessment criteria of the project
Based on all the above calculations, CBTĐ calculates the project's profitability ratios (such as NPV, IRR, ROA, ROE, etc.) and debt repayment ability groups (annual debt repayment source; loan repayment period; DSCR) of the project. In addition, depending on the characteristics and requirements of each specific project, CBTĐ needs to calculate other indicators such as: Foreign currency regeneration ability; job creation ability; project's technological innovation ability; human resource training; etc. However, the above indicators are only accurate when CBTĐ has the correct input factors. In addition, the project's operating time is usually medium and long term, so there will be many factors affecting the project's revenue, especially risks such as: Market risk, income risk, payment risk, supply risk, environmental and social risk, inflation risk, etc. Therefore, in the process of analyzing these indicators, CBTD needs to analyze the sensitivity of the indicators NPV, IRR, DSRC, etc. accurately and reasonably, and can predict when the assumptions change, thereby ensuring that the Bank avoids direct impacts when these risks occur.
Case study:
For the investment project of high quality steel production of Truong Giang Joint Stock Company.
Based on all the above calculations, CBTĐ recalculated the project's profitability ratios and found that the data that CBTĐ calculated was based on the data provided by Truong Giang Company's loan application:
Table 2.11. Project decision coefficients
NPV
199,435 | Million Dong | |
IRR | 26% | % |
Payback period (years) | 8 | year |
However, the above indicators are only accurate when CBTĐ has the correct input factors. In addition, the project's operating time is usually medium and long term, so there will be many factors affecting the project's revenue, especially risks such as: Market risk, income risk, payment risk, supply risk, environmental and social risk, inflation risk, etc. Therefore, in the process of analyzing these indicators, CBTĐ needs to analyze the sensitivity of the indicators NPV, IRR, DSRC, etc. accurately and reasonably, and can predict when the assumptions change, thereby ensuring that the Bank avoids direct impacts when these risks occur. But in this project, CBTĐ has not yet performed such an analysis.
e. Determine the debt repayment capacity balance sheet of the business borrowing investment capital
In this content, CBTĐ determines the source of debt repayment and the repayment period of the borrower based on the parameters analyzed above. This is extremely important because it directly affects the Bank's ability to operate in the future.
Borrowers' sources of debt repayment are basically mobilized from the following main sources:
- Sources from the project: Retained profit after tax (EPT); Basic depreciation (BA). This is the main source of debt repayment for borrowing enterprises and in many cases, this is the only source of debt repayment. BA is calculated based on the depreciation plan of the enterprise, while retained EAT is usually calculated as 50 - 70% of the project's EAT.
- Other legal sources outside the project: from the accumulated sources of the enterprise or the Corporation. This is considered a secondary source of debt repayment for the project, however in some cases it is considered the main source of debt repayment, especially when the project is at risk. Therefore, the CBTĐ must carefully and accurately calculate this source and must regularly monitor the implementation status of the project as well as the production and business process of the enterprise to ensure safety for the Bank.
Determine the repayment period of the borrowing enterprise: The Bank is the one who directly lends capital to the enterprise, so the most important thing for the Bank is the time to recover the loan capital. When calculating the repayment period, the CBTĐ needs to consider the loan period, construction period, principal repayment period, grace period; especially the construction period to have a reasonable debt collection plan. At the same time, depending on the revenue characteristics of each project, the Bank determines the principal and interest payment for each period appropriately, meeting the needs and wishes of the borrowing enterprise in its investment.
Case study :
For Tuyen Quang Gold, Silver and Gemstone Company:
Expected debt collection plan:
- Quarterly principal collection, starting from 2014.
- Debt collection sources: From office rental activities and the company's business activities.
Table 2.12. Balance of debt repayment sources:
Unit: million VND
Disbursement
1 (2014) | 2 | 3 | 4 | 5 | |
Opening balance | - | 30,000 | 22,500 | 12,500 | 2,500 |
Interest payable | 3,600 | 2,700 | 300 | ||
Principal payable | 7,500 | 10,000 | 10,000 | 2,500 |
Total capital payable
- | 11,100 | 12,700 | 11,500 | 2,800 | |
Closing balance | 30,000 | 22,500 | 12,500 | 2,500 | 0 |
After reviewing the debt collection source and calculating the debt repayment period of Tuyen Quang Gold, Silver, and Gemstone Company, CBTD concluded that the project of Tuyen Quang Gold, Silver, and Gemstone Company is feasible.
f. Check the conditions to ensure loan safety
Banks need to consider the conditions for ensuring the safety of loans of businesses borrowing investment capital to prevent risks to their loan sources:
- Enterprises must clearly indicate the debt repayment sources that can be mobilized from production and business activities within and outside the investment project to ensure the ability to repay the Bank on time.
- Require a third party guarantee if the Bank deems it necessary. The guarantor for a business loan must sign a guarantee contract committing to repay the debt on behalf of the business in case the project owner fails to fully or improperly perform the obligations in the credit contract signed with the Bank.
- Enterprises must open and maintain a deposit account at the Bank, ensuring a minimum balance in the account equal to one repayment period before each repayment period.
- The enterprise commits to transfer all project revenue into a deposit account opened at the Bank to ensure debt repayment and interest payment according to the repayment schedule from the time the project begins production and business operations.
Based on the appraisal results according to the above contents, CBTĐ must prepare an Appraisal Report in the form of a written document, specifically stating the results of the appraisal process, evaluating the investment project applying for a loan of the customer as well as recommendations for the customer's requests.
Case study :

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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