18
16
14
14
15
12
2002
2003
2004
2005
2006
2007
Figure 2.3.2.2.1 – Number of training courses on science and technology information 2002-2007
* The number of information officers attending training courses is increasing rapidly.
Along with the rapid increase in professional training courses, the number of students attending training courses has also increased sharply each year. Specifically, in 2002, there were 311 students, by 2003 this number was 344, in 2004 it was 381, in 2005 it was 421, in 2006 it was 435 and in 2007 it was 440.
435
440
381
421
311
344
2002
2003
2004
2005
2006
2007
Figure 2.3.2.2.2 – Number of information officers participating in information training courses 2002-2007
The total number of information officers attending training courses in the period 2002-2007 was 2,332, an average of 390 people per year. Compared to the period 1997-2001 when it was 326, this number increased by 20%, showing that the courses were organized
The program is highly practical and meets the needs of professional development, so it attracts more and more students to participate.
* Knowledge related to IT is focused on training
Training classes for the period 2002 - 2007
Quantity | Proportion | ||
I. Group of classes on library information services II. Group of classes related to IT 1. General IT classes 2. Classes on database and network construction and management 3. Classes on database and network exploitation 4. Classes on standardization in electronic environment III. Group of foreign language classes IV. Group of supplementary classes on specialized science and technology knowledge (eg environmental, geographical, biological, . . . ) | 21 | class | 24 % |
68 | class | 76 % | |
18 | class | 20 % | |
20 | class | 23 % | |
26 | class | 29 % | |
4 | class | 4 % | |
0 | class | 0 % | |
0 | class | 0 % | |
Total | 89 | 100 % | |
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-
Identify Rating Levels and Rating Scales
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Situation of Information Technology Application in Enterprises -
Law on establishment and management of science and technology enterprises under public higher education institutions in Vietnam - 11 -
Information Technology and Information Technology Applications -
Perfecting the financial mechanism for science and technology activities in universities in Vietnam - 8

Table 2.3.2.2.3 - Training class structure by major
In summary, the training of information staff in the past has focused on training IT knowledge, which is the right direction in the current period, when all the work of information staff is closely related to the Internet and databases, electronic magazines. The IT classes in the period 2002-2007 were 68 classes and accounted for 76%, clearly showing this trend. However, ignoring the training of foreign language knowledge, especially English and science and technology knowledge is a big shortcoming. We will analyze this shortcoming in more detail in the next section (about the existing aspects).
* Training content and programs are gradually improved
Annual professional training programs have become closer to reality, because they are built on the basis of combining two basic factors:
- Specific goals, requirements and tasks of the entire National Science and Technology Information System in each specific stage.
- Real requirements of staff working in information agencies
believe.
Therefore, in the past time, IT knowledge update classes accounted for 1
very high rate (76%). The knowledge from the courses is very useful for students in their daily work, which is what most students confirm.
* Promoting the role of international cooperation in training
According to research data, of the 89 classes held, 17 were directly taught by international lecturers, accounting for 19% of the total number of classes, a sharp increase compared to previous periods. The increase in the number of classes with international lecturers has made the staff training more exciting. Students are very excited to participate in these classes, because they hope to acquire new knowledge and have the opportunity to improve their foreign language skills.
2.3.2.1. Existential aspects
* About training content and program
The training programs have not been systematically and methodically developed, but are only situational and temporary, based on existing training experience and subjective contributions from the departments participating in teaching the class.
* About textbooks and teaching materials
Insufficient documents and textbooks cannot meet the needs of students, especially for classes on new topics. Some textbooks and published documents are now out of stock but have not been updated or reprinted. Some guidance documents have been accepted, but due to various reasons, they have not been published yet. On the other hand, professional documents can be used as documents.
References for courses are also not fully updated (Vietnamese language resources are still poor, English, French, and even Russian documents are added insignificantly every year).
* About the lecturer
There is no team of specialized lecturers. The core teaching staff is not enough. Therefore, mobilizing lecturers is often very difficult, especially for classes held in provinces far from Hanoi. On the other hand, there is still a lack of a core force to meet the needs of training and updating new IT knowledge.
* About training time
Classes are usually held for a limited period of time, usually one week (previously they could last up to eight weeks, but now they can last no more than ten days), so they usually only provide students with basic knowledge and do not allow time to practice skills.
* About students
The level of students is uneven, especially in IT and foreign language skills, and working conditions are also different. The staff at the grassroots level is thin and is constantly being rotated, so systematic training on a certain topic for students is difficult. Many staff, especially those at the Departments of Science and Technology of the provinces, have to participate in many different activities at the same time (information, documents, IP...) even though they have registered but do not participate in the course.
* About the subject structure
Training courses mainly focus on IT knowledge (accounting for 76%) and knowledge of library information services (accounting for 24%) but there are no training courses on foreign language proficiency, especially English. This is an unreasonable problem. In fact, most of the current information officers are weak in foreign languages, those who are good at foreign languages are mostly Russian, while the main sources of documents today are English. To have a good information product, information officers are required to know foreign languages, especially
English, then the news staff can access and exploit diverse and valuable sources of information. From there, they can make more accurate analysis and judgments.
- Science and technology training courses are not given due attention, or more precisely, they do not exist. In fact, information human resources in Vietnam are taken from majors: scientists who switch to information work, students who graduate from the library and information faculty at universities and colleges, and new graduates from other majors. For scientists who switch to information work in their own major, it is quite suitable because they understand their major quite well, so the analysis and synthesis of information will be better and have higher value. However, for students majoring in library and information or new graduates from other majors who lack science and technology knowledge, it will be a big barrier to their work. For example, if a person working on biotechnology information does not understand the concepts of DNA, genetics, genomics, gene sequencing, and technologies in this field, the information they provide will only be a translation, or they will simply copy other articles and edit them, and will not be able to provide analysis or evaluation. Meanwhile, it is the analysis and evaluation (for example, is technology A backward or advanced, how far can it be applied in Vietnam, what are its advantages and disadvantages, etc.) that creates the value of information, helping users have a more comprehensive and in-depth view. Therefore, information agencies need to pay attention to fostering scientific and technological knowledge for these subjects.
* On planning and proactiveness in training activities
Some classes organized through international cooperation channels often depend on foreign partners, do not have early and stable plans, so they are often passive in terms of time and the effectiveness is not as expected. Moreover, these classes are often concentrated in Hanoi, other localities have few opportunities to attend.
* About financial planning
Some current financial regulations serving training activities such as expenses for teaching, food, accommodation, travel, etc. of the Organizing Committee, lecturers as well as students are no longer suitable and thus both the class organizers and students face many difficulties.
Chapter 2 Conclusion
Through the study of actual survey data on information human resources in science and technology information agencies under the National Science and Technology Information System, it can be seen that: In terms of expertise, foreign language and IT skills, information human resources in general do not meet the increasingly high requirements of the job. The training of information students at universities still has many shortcomings, focusing on general theory, causing many difficulties for graduates in their work. Regarding the training of information staff, although there has been an increase in the number of classes, participants, and subjects, it is still small and only concentrated in a number of large information agencies mainly in Hanoi and Ho Chi Minh City, so information staff in other provinces have few opportunities to participate in training and coaching. Moreover, current training work still does not focus on training in information technology and foreign languages, although knowledge in these two fields is very important for information staff. In addition, the survey of the age of the current information staff also shows that the majority of information staff are in their 50s (accounting for 31%), and if calculated over 40 years old, it accounts for 60%, while the young successor team is very small, if there is no solution, it will certainly lead to a shortage in the future.
CHAPTER 3
SOLUTIONS TO ENHANCE TRAINING OF INFORMATION PERSONNEL IN INFORMATION AGENCIES
BELONGING TO THE NATIONAL SCIENCE AND TECHNOLOGY INFORMATION SYSTEM
3.1. Viewpoints of the Party and State on training and fostering information human resources
As in other fields, in science and technology information activities, the role of training and fostering staff is extremely important. Because science and technology information human resources are a component of the national science and technology information system. Human resources are the driving force to organize, deploy and promote the development of the entire system in general and of each science and technology organization in particular. Therefore, our Party and State have paid great attention to the training and fostering of science and technology information staff. This is clearly shown in legal documents on science and technology information activities.
As early as 1972, the Prime Minister issued Resolution 89/CP dated May 4, 1972 "on strengthening scientific and technological information work". This was the first document dedicated to the field of scientific and technological information. Resolution 89/CP laid the legal foundation for scientific and technological information activities. This Resolution, together with other legal documents, was also the legal basis for the immediate establishment of a number of important leading information agencies such as: Central Institute of Scientific and Technical Information (now the National Center for Scientific and Technological Information), Institute of Social Science Information, Central Library Information Institute, Institute of Scientific Information under the Vietnam Academy of Science (now the Center for Information and Documentation under the Vietnam Academy of Science and Technology)... After that, most other ministries and branches established focal agencies for scientific and technological information. The network of scientific and technological information agencies was gradually formed and expanded.
In Resolution 89/CP, there is a separate section on "building a team of cadres working on scientific and technological information" (section 2, part B), which emphasizes 3 core contents:
+ Ministries, Committees, and General Departments need to increase the number of staff with production capacity, scientific and technological qualifications, and foreign language skills for their scientific and technological information organizations and affiliated facilities.
+ The State Committee for Science and Technology (now the Ministry of Science and Technology) needs to organize short-term courses to improve information skills for science and technology information officers in various sectors. The State Planning Committee, together with the State Committee for Science and Technology and relevant sectors, will research and develop a plan to train science and technology information officers and submit it to the Prime Minister for decision.
+ The Ministry of Universities and Vocational Secondary Schools needs to have a plan to train staff and students at universities in understanding scientific and technological information.
On July 29, 1974, the State Committee for Science and Technology issued Circular 775/TT guiding the initial implementation of Resolution 89/CP . Regarding the training of science and technology information staff, the circular also stated that "The Ministry of Universities and Vocational Secondary Schools will have a plan to train university lecturers and students with the necessary knowledge of science and technology information. The Central Institute for Science and Technology Information is responsible for coordinating the training content".
The unified regulation on the organization and operation of scientific and technological information issued under Decision 133/QD dated April 2, 1985 of the Chairman of the State Committee for Science and Technology is a fairly complete document in terms of organization of the system of scientific and technological information agencies consisting of 4 levels. It clearly stipulates: system components; functions; tasks of each type of agency at the Central, Ministry/branch, locality and base; operating principles and relationships between agencies in the system. In this document, the State Committee for Science and Technology assigns all scientific and technological information organizations at all levels from the Central to the Ministry, branch, locality and base to have the task of "instructing information operations, organizing training and professional development for information officers".
Then, on April 4, 1991, the Chairman of the Council of Ministers (now the Prime Minister) issued Directive 95/CT on science and technology information work . Regarding the training, fostering and use of staff, the Directive clearly stated: "To quickly build a team of highly qualified science and technology information staff, the Ministry of Education and Training





