Interview Content (Please Check V Where Appropriate).

2. Please rate the quality of tourism services and technical facilities in Bai Tu Long Bay?


Interpretation


Very high


High

Medium


Least


Very poor

Shipping Services






Tour services






Accommodation services






Food service






Entertainment services






Craft products






Other services






Maybe you are interested!

Interview Content (Please Check V Where Appropriate).


3. Please rate the prices of tourism facilities and services in Bai Tu Long Bay?



Interpretation


Very high


High

Medium


Short

Very low

Shipping Services






Tour services






Accommodation services






Food service






Entertainment services






Craft products






Other services






4. Please rate the quality of infrastructure in Bai Tu Bay.

Long?


Infrastructure

Very high

High

Medium

Least

Very poor

Transport infrastructure






Information infrastructure






Power supply






Water supply and drainage






Other








5. Please rate the professionalism of tourism workers in Bai Tu Long Bay?

Target

Very high

High

Medium

Least

Very poor

Labor at CSLT






Labor in transportation service






Restaurant worker






Labor at travel center







6. Please rate your satisfaction with the quality of additional tourism services of Bai Tu Long Bay tourism?



Interpretation


Very high


High

Medium


Least


Very poor

Medical






Bank







7. Please let us know your assessment of the quality of services and activities providing essential tourism products to the local community here?

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8. Dear Customers, to make Bai Tu Long Bay island tourism more attractive, what do we need to do:

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Thank you for your cooperation and wish you a happy holiday!


Code:…………….

Appendix 10. Survey on your assessment of the quality of tourism in Bai Tu Long Bay (For international visitors)


BALLOT ASSESSMENT SURVEY ON QUALITY TOURISM SERVICES BAI TU LONG BAY


Welcome to Bai Tu Long Bay!

Please give us some information by answering the below questions. We certify that all the information you provide will be kept confidential and used for scientific purposes only.

I. Information about the interviewee

- Full name (if possible): ……………………………………………………………………………

Male

- Age:………………………… - Sex: Female

- Permanent residence (if possible) ……………………… ……………………….......

...................................................................................................................................................

- Education background:...................................................................................................

- Occupation: ..........………...…………………………….………………………...

- Average income:................................................(USD/month)

II. Contents (Tick (V) the answer you choose).

1. Where do you get information about Bai Tu Long Bay?

Television, Radio StationPress

InternetFriends, Relatives

Travel agentsFrom different sources


2. How do you grade the quality of the tourist services in Bai Tu Long Bay?


Details

Very high

High

Normal

Low

Very low

Transportation services






Visiting services






Accommodation services






Baverage services






Entertainment services






Services of handmade villages






Other services






3. Please you assess the service price of the material and technical base of tourism in the province Bai Tu Long Bay?

Details

Very high

High

Normal

Low

Very low

Transportation services






Visiting services






Accommodation services






Baverage services






Entertainment services






Services of handmade villages






Other services







4. Please you assess the quality of infrastructure in the province Bai Tu Long Bay?


Infrastructure

Very high

High

Normal

Low

Very low

Transportation infrastructure






Telecommunication infrastructure






Electricity supply






Water supply






Others







5. Please you assess the professionalism of tourism workers in the province Bai Tu Long Bay?

Target

Very high

High

Normal

Low

Very low

Staff in accommodation






Transportation staff






Staff in restaurants






Staff in travel agents






6. Please assess your satisfaction about the quality of tourism services subsidiary of Bai Tu Long Bay tour?


Details

Very high

High

Normal

Low

Very low

Medical services






Banking services







7. Please You say your evaluation of service quality of the provision of the essential commodities for tourism of the local community here like?

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8. What should we do to make the sea and island tourism in Bai Tu Long Bay more attractive?

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Thank you very much!

Have a great summer holiday!

Appendix 11. Consultation with local people


Coupon code:……………….


LOCAL PEOPLE'S REVIEW


Welcome to Bai Tu Long Bay!

To serve the research and development of Bai Tu Long Bay island tourism. We would like to invite you to share some information with us by answering the questions below. We guarantee that the information you provide is confidential and only

for scientific research purposes.

I. General information about the interviewee:

- Full name (if you can tell) :………….....…………………..........

Male

Female

- Age:………………………… - Gender:

- Permanent address (if you can provide) ………….…………………

...................................................................................................................................................

- Education level:.....................................................................................................................

- Job:……….…………………………..………………………………...

- Total number of people in the family is:………..Including……….……workers,

- Total income …………………………………(VND/month)

II. Interview content (Please mark V in the appropriate place).

1. What is the level of family participation in Bai Tu Long Bay tourism activities?

Regularly all year roundOnly in summer

Never participated

2. How does Bai Tu Long Bay island tourism affect family income?

Very highHighNo changePoorVery poor

3. How does Bai Tu Long Bay island tourism affect the spiritual life of the family?

Very highHighNo changePoorVery poor

4. How does Bai Tu Long Bay island tourism affect job opportunities for family workers?

Very highHighNo changePoorVery poor

5. With the orientation of developing sea and island tourism in BTL Bay in the coming time, do you support this orientation?

YesNo

6. Your family's income mainly comes from which of the following activities?


Work

Select

Percentage

1. Tourism service business



- Providing accommodation services



- Souvenir sales



- Food and beverage



- Passenger transport



- Traditional craft village



- Take a photo



- Other business



2. Fishing and exploitation



4. Agriculture



5. Civil construction



6. Small business



7. Work for hire



8. Other




7. What is your assessment of the policy of developing sea and island tourism in Bai Tu Long Bay?

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