MINISTRY OF EDUCATION AND TRAINING
UNIVERSITY OF COMMERCE
DAM THI VIET ANH
IMPROVING THE QUALITY OF MIDDLE MANAGERS AT GARMENT 10 CORPORATION
MASTER'S THESIS IN ECONOMICS
HANOI - 2021
MINISTRY OF EDUCATION AND TRAINING
UNIVERSITY OF COMMERCE
DAM THI VIET ANH
IMPROVING THE QUALITY OF MIDDLE MANAGERS AT GARMENT 10 CORPORATION
MAJORITY: HUMAN RESOURCE MANAGEMENT CODE: 8340404
MASTER'S THESIS IN ECONOMICS
SCIENTIFIC INSTRUCTOR: ASSOCIATE PROFESSOR – DR. NGUYEN THI MINH NHAN
HANOI - 2021
COMMITMENT
I hereby certify that the topic: "Improving the quality of Middle Managers at Garment Corporation 10" is based on my own efforts and the help from colleagues in the Organization - Administration Department of Garment Corporation 10, and the enthusiastic scientific guidance of Associate Professor - Dr. Nguyen Thi Minh Nhan.
The data and research results presented in the topic are honest, accurately reflecting the current situation at May 10 Corporation at that time, and absolutely do not use the research results of any similar research topics.
I take full responsibility for the truthfulness of all content in my topic.
Hanoi, date ….. month ……. year 2021 Author
Dam Thi Viet Anh
ACKNOWLEDGEMENTS
During the process of studying, researching and completing this master's thesis, the author always received attention and enthusiastic help from individuals and groups.
The author would like to express his respect and gratitude to Associate Professor - Dr. Nguyen Thi Minh Nhan for her encouragement and dedicated guidance throughout the time of writing this thesis.
I would like to sincerely thank the Board of Directors, officers and employees of May 10 Corporation, and colleagues in the Administrative Department for providing information, documents and cooperating and helping the author during the process of writing the thesis.
Due to limited research time and vivid practical work, the research paper is inevitably flawed. The author looks forward to receiving sincere comments from teachers, colleagues, and friends.
Best regards!
Hanoi, date ….. month ….. year 2021 Author
Dam Thi Viet Anh
INDEX
COMMITMENT i
ACKNOWLEDGEMENTS ii
TABLE OF CONTENTS iii
LIST OF ABBREVIATIONS vi
LIST OF TABLES vii
INTRODUCTION 1
1. Urgency of the topic 1
2. Overview of research situation 3
3. Research objective 5
4. Research object and scope 6
5. Research methods 6
6. Thesis layout 8
CHAPTER 1: THEORETICAL BASIS FOR IMPROVING THE QUALITY OF MIDDLE MANAGERS IN ENTERPRISES 9
1.1. Some basic concepts 9
1.1.1. Concept of administrator and middle manager 9
1.1.2. Concept of middle manager quality 10
1.1.3. Concept of improving the quality of middle managers 11
1.2. Criteria for evaluating the quality of middle managers in enterprises 12
1.2.1. Attitude criteria group 12
1.2.2. Knowledge criteria group 13
1.2.3. Group of criteria on management skills 14
1.2.4. Other criteria 16
1.3. Activities to improve the quality of mid-level NQT 17
1.3.1. Middle management planning 17
1.3.2. Recruiting mid-level NQT 18
1.3.3. Arrangement and use of middle-level managers 19
1.3.4. Training and development of middle-level managers 20
1.3.5. Treatment of middle managers 23
1.4. Factors affecting the quality improvement of middle managers in enterprises 25
1.4.1. Group of factors belonging to the internal environment of the enterprise 25
1.4.2. Group of factors belonging to the external environment of the enterprise 29
CHAPTER 2: CURRENT STATUS OF IMPROVING THE QUALITY OF MIDDLE LEVEL EMPLOYEES AT GARMENT 10 CORPORATION 32
2.1. Introduction to May 10 32 Corporation
2.1.1. Formation and development process 32
2.1.2. Organizational structure of the administrative apparatus 33
2.1.3. Human resource structure 34
2.1.4. Main business results 37
2.2. Current status of middle-level managers' quality in May 10 42
2.2.1. Current status of middle managers' attitudes 42
2.2.2. Current status of knowledge of middle managers 44
2.2.3. Current status of management skills of middle managers 46
2.2.4. Current status of some other criteria 53
2.3. Current status of improving the quality of middle managers in May 10 54
2.3.1. Current status of planning for middle managers 54
2.3.2. Current status of recruiting middle managers 56
2.3.3. Current status of arrangement and use of middle-level managers 58
2.3.4. Current status of training and development of middle-level managers 60
2.3.5. Current status of middle-level management remuneration in May 10 68
2.4. Current status of factors affecting the improvement of mid-level NQT quality in May 10 77
2.4.1. Group of factors belonging to the internal environment May 10 77
2.4.2. Group of factors belonging to the external environment May 10 82
2.5. General assessment of the current situation of improving the quality of middle managers in May 10 85
2.5.1. Advantages 85
2.5.2. Limitations 88
2.5.3. Causes of the 90 limitation
CHAPTER 3: SOLUTIONS TO IMPROVE THE QUALITY OF MIDDLE MANAGERS AT GARMENT 10 92 CORPORATION
3.1. Development orientation and goals of May 10 Corporation with a vision to 2025 92
3.1.1. Development orientation 92
3.1.2. Development goals 92
3.2. Viewpoints and goals of improving the quality of middle managers at May 10 93 Corporation
3.2.1. Perspectives on improving the quality of middle managers in May 10 93
3.2.2. Objectives to improve the quality of middle managers in May 10 95
3.3. Proposed solutions to improve the quality of middle managers at May 10 97 Corporation
3.3.1. Middle management planning in accordance with the actual context 97
3.3.2. Improving recruitment quality for middle managers 99
3.3.3. Perfecting the arrangement and use of middle-level managers 101
3.3.4. Improving the quality of training and development of middle-level managers 104
3.3.5. Perfecting the treatment of middle managers 107
CONCLUSION 110
REFERENCES APPENDIX
LIST OF ABBREVIATIONS
Status
Acronym | Acronym | |
1 | Social insurance | Social insurance |
2 | CBCNV | Staff |
3 | Labor contract | Labor contract |
4 | employee | Workers |
5 | NQT | Administrator |
6 | TCHC | Administrative organization |
7 | TCT May 10 | Garment Corporation 10 |
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