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APPENDIX

SURVEY ON HUMAN RESOURCES AT TOURISM ENTERPRISES IN NINH BINH PROVINCE IN THE CYCLE OF INTERNATIONAL INTEGRATION

Request for opinions from managers and leaders in tourism businesses

Hello!

I am a PhD student majoring in Political Economy at the Ho Chi Minh National Academy of Politics. I am conducting a study on assessing the current status of human resources at tourism enterprises in Ninh Binh province in the context of international integration, thereby proposing orientations and solutions to develop human resources at tourism enterprises in Ninh Binh province to implement the province's tourism development strategy. I hope you will take a little time to answer the following questions from your personal perspective. I promise that all information related to you will be kept strictly confidential.

I look forward to receiving your help. Thank you very much!

PART I : SOME PERSONAL INFORMATION:

Please provide some information by checking [x] or [v] in the questions below:

Full name:................................ Position………………………………….

1. Gender: Male Female

2. Age:

Under 25 years old From 25-35 years old

35-45 years old Over 45 years old

3. Education level: High school

High school, college, university or higher

4. Business:

5. Working department: ................................................................................................................

6. Training level:

(1) Major: ..............................................................................................

(2) Management: .....................................................................................................................

(3) Foreign language proficiency: ...................................................................................................

(4) Number of years working as a manager:..........................................................................................

PART II : INFORMATION ABOUT THE ENTERPRISE AND HUMAN RESOURCES AT THE ENTERPRISE

1. Business areas currently operating: Hotels/motels Restaurants

Tourist transportation Tourist souvenir sales Entertainment activities Package tours

Other fields:……………………………………………………………………

2. The most effective business sector from 2010 to present: Hotel/motel Restaurant

Tourist transportation Tourist souvenir sales Entertainment activities Package tours

Other fields:……………………………………………………………………

3. The business sector will be prioritized for development in the business development orientation to the milestones of 2025 and 2030:

Hotel/Motel Restaurant

Tourist transportation Tourist souvenir sales Entertainment activities Package tours

Other fields:……………………………………………………………………

4. Which of the following types of human resources are available in your business: Receptionist Food preparation staff

Room service Tour guide

Waiter, barman Tour operator, travel agent Manager

Other staff:……………… …………………………………………………… Do you think this staff is suitable?

Suitable Not suitable

5. Is the number of employees in your business sufficient to serve the current number of tourists?

Guaranteed Not Guaranteed Don't Know

Other comments:……………… ………………………………………………………

6. Does the level of human resource application from 2010 to present ensure the business's operational capacity?

Guaranteed to work well Not good

Medium Difficult

Reason: ………………………………………………………………………

7. By 2025, will your business need to recruit more staff? Yes No No Don't know

Reason:……………… ………….…………………………………………………

8. Forecast of human resource needs of your business until 2030?

Strong increase Slight increase Stable Unknown

9. What percentage of staff does your company expect to have college degrees or higher in each stage:

2020: Professional qualifications............% Foreign language qualifications..............%.

Computer proficiency.................................% Professional skills..............%

2025: Professional qualifications...........% Foreign language qualifications...............%.

Computer proficiency.................................% Professional skills..............%

2030: Professional qualifications...........% Foreign language qualifications..............%

Computer proficiency................................% Skills and expertise.............%

10. What is the main source of human resource recruitment for your company? From abroad From universities, colleges, vocational schools

Labor from other business agencies Local labor

11. How does human resources meet the needs in terms of quantity and type?

Enough Almost enough Lacking Lacking a lot

12. Policy to attract workers by?

Provide opportunities for advancement Choose the right job position Salary and Bonus

Other comments..........................................................................................................................

13. How do you arrange labor in your business?

By training By experience By ability

Other comments..........................................................................................................................

14. Average income/worker/month, year of the enterprise?

From 1 to 2 million Over 2 million to 3 million Over 3 million to 4 million

Over 4 million to 5 million Over 5 million to 6 million Over 6 million

15. What is your company's labor management and employment mechanism?

Administrative management According to assigned work According to contract

Other comments..........................................................................................................................

16. What type of human resource development will be prioritized for the enterprise now and by 2025? Studying at tourist areas and strong centers Sending staff to study abroad Studying domestically On-site training

Other comments..........................................................................................................................

17. What type of human resource development will be prioritized for businesses now and by 2030? Studying at tourist areas and strong centers Sending staff to study abroad Studying domestically On-site training

Other comments..........................................................................................................................