Developing human resources for Ho Chi Minh City's tourism industry in the period 2013-2020 - 2

In Ho Chi Minh City as well as in the whole country, there have been many documents, scientific research works, and graduation theses on human resources and tourism development from many different perspectives and scopes such as:

* Situation of human resource development research

- Human resource development: world experience and our country's practice , Associate Professor Tran Van Tung, Le Ai Lam (World Economic Institute) (1996), National Political Publishing House, Hanoi. The book provides an overview of the role of human resources in the innovative economy and human resource development experience in the aspect of educational development.

in some countries.

- Human resources in the process of industrialization and modernization in Vietnam, Dr. Doan Van Khai (2005), Political Theory Publishing House, Hanoi. Based on clarifying some general issues on industrialization and modernization, the author proposes directions, guiding viewpoints and basic solutions: a group of solutions on rational and effective exploitation of human resources; a group of solutions on human resource development; a group of solutions on building a favorable social environment to effectively exploit and develop human resources to meet the requirements of industrialization and modernization in Vietnam.

- Developing human resources for higher education in Vietnam, Dr. Do Minh Cuong, Associate Professor, Dr. Nguyen Thi Doan (2001), National Political Publishing House, Hanoi. The book mentions some contents about higher education, proposing solutions to develop

University human resources, highly qualified human resources in our country's human resources serving industrialization and modernization.

In 2011, in Ho Chi Minh City, the scientific workshop “High-quality human resources - urgent need” was held by the Ho Chi Minh City University of Economics and Law. At the workshop, delegates focused on analyzing and evaluating the current state of human resources; training, fostering and developing human resources; coordination between training institutions, employers and management agencies in training, fostering and developing; demand and forecast of demand for high-quality human resources... and proposed solutions for human resource development.

- The issue of developing high-quality female human resources in Vietnam today, Nguyen Thi Giang Huong, (2013) Doctoral thesis in Philosophy of the Academy of Politics

-National Administration. The thesis approaches from a philosophical perspective, assessing the current status of female human resources in Vietnam to propose groups of solutions on objective and subjective conditions for the development of high-quality female human resources such as: sustainable economic development, building a progressive social environment, building a cultural family, health care, enhancing positivity, striving to rise up, innovating training, innovating recruitment and treatment policies, etc.

Along with many theses and dissertations on improving the quality of human resources.

* Situation of research and development of human resources in tourism industry:

- Some solutions to improve Human Resource Management in tourism enterprises in Ho Chi Minh City , Tran Thi Kim Dung, (2001), PhD thesis in Economics of Ho Chi Minh City University of Economics. The thesis comprehensively evaluated human resources in tourism enterprises in Ho Chi Minh City in terms of human resource functions, organizational mechanisms and corporate culture, evaluated and found existing problems, and their causes, thereby proposing some solutions to fundamentally improve human resource management activities for tourism enterprises such as:

Perfecting the function of attracting and arranging human resources in the enterprise through specifying job titles, preparing successors for important positions...; perfecting the function of training and development

human resources according to planning and applying training processes according to ISO 9001 quality standards; perfecting the function of maintaining human resources through proposing new employee evaluation methods and recommendations on developing an organizational culture suitable for the business environment...

- “Developing human resources for the tourism industry in the South Central Coast and Central Highlands”, Tran Son Hai (2006), PhD thesis of the National Academy of Public Administration. In the thesis, the author assessed that the human resources for the tourism industry in the provinces of the South Central Coast and Central Highlands have grown rapidly in quantity, along with the quality of the tourism workforce has also been significantly improved, but still cannot meet the requirements of rapid and sustainable development of the tourism industry in the region. The tourism workforce in the region has uneven cultural and professional qualifications, limited in many aspects, especially in foreign languages ​​and high technical expertise; There is not much stability in the workforce directly serving tourism; The distribution of tourism workers is uneven in the provinces of the region. From there, the author proposes a number of solutions such as: Strengthening state management; Perfecting the mechanism for developing human resources for the tourism industry; Building a strategy for developing human resources for the tourism industry; Training human resources in the tourism industry according to social needs,...

- Improving the quality of human resources in the tourism industry in Ninh Binh province , Duong Duc Khanh, (2010), Master's thesis in economics of the National Economics University, Hanoi. The thesis has outlined the theoretical basis, objective trends in the quality of human resources in the tourism industry and the specific characteristics of the tourism industry. The thesis focuses on presenting an overview of the situation of human resources in the tourism industry in Ninh Binh province. Based on the collected data, the thesis proposes a number of specific solutions to improve the quality of human resources in the tourism industry in Ninh Binh province such as: Completing the planning strategy and plan for developing human resources in the tourism industry, Developing education and training thereby improving the qualifications of workers in the tourism industry, Developing the health system and improving the quality of health care

Human resources, Perfecting recruitment, employment, treatment, reward and discipline policies for employees,...

In addition, there were 2 national seminars on tourism human resource development in Ho Chi Minh City and Hanoi. The first seminar in March 2008 in Ho Chi Minh City on training tourism human resources according to social needs was to assess the current situation and the need to innovate training programs to suit, businesses to innovate management style, support for tourism human resource training. In August 2010, the 2nd National Seminar on training tourism human resources according to social needs was held in Hanoi. The seminar emphasized the need to innovate and improve the quality of tourism human resource training, linking the training process with the practical activities of the industry, creating links and coordination between training institutions and businesses.

3. Research objectives

3.1. General objectives

Based on theoretical research and practical summary, the thesis analyzes the current status of human resources in the tourism industry of Ho Chi Minh City in the period of 2001-2013, thereby building a system of solutions to promote human resource development for the tourism industry of Ho Chi Minh City until 2020.

3.2. Specific objectives

- Researching the theoretical basis of human resource development and tourism human resources creates a scientific basis for analyzing the current status of human resource development in the tourism industry of Ho Chi Minh City.

- Research and analyze the current status of human resource development in the tourism industry of Ho Chi Minh City in the period 2001-2013.

- Propose solutions to develop human resources for the tourism industry to meet tourism development needs and contribute to the socio-economic development of Ho Chi Minh City in general by 2020.

4. Research object and scope

4.1. Research subjects

The topic focuses on researching human resource development in state management agencies on tourism and in tourism businesses in Ho Chi Minh City.

4.2. Scope of research

The thesis researches from the perspective of Political Economy and the scope of research is limited to human resources in the tourism industry of Ho Chi Minh City.

5. Research methods

The topic used the following main methods:

+ Dialectical materialism aims to objectively and scientifically analyze research issues such as: the current status of human resource development in the tourism industry in Ho Chi Minh City, the role of tourism human resources in particular and the tourism industry in general for the socio-economic development of Ho Chi Minh City.

+ Historical materialism method: based on scientific categories, concepts, viewpoints and the development of socio-economy to study the development of human resources in the city's tourism industry.

+ Method of collecting documents and synthesizing to clarify the theoretical basis of human resources; statistical method, using secondary data to analyze data on the current situation and propose solutions to develop human resources for the tourism industry of Ho Chi Minh City in the period of 2013-2020.

6. Significance of the topic

- Clarifying theoretical and practical issues on human resources in the tourism industry.

calendar.

- Raise awareness of human resources in general and of development in particular.

Developing human resources for the tourism industry in Ho Chi Minh City in particular.

- Propose solutions for researchers and city policy makers to refer to, and at the same time, serve as reference materials for learning and teaching.

In addition to the introduction, conclusion and list of references, the thesis consists of 3 chapters: