Chapter 4
RESEARCH RESULTS AND DISCUSSION
4.1. Growth of Caribbean Pine in species testing model in Cao Bang and Yen Bai provinces
4.1.1 Survival rate results:
The results of the Caribbean Pine trees in the model at two locations are shown in Table 1.
Table 4.1: Survival rate in species testing model in Cao Bang and Yen Bai
after;
Location
Tree age (month) | Survival rate (%) | Cause of death | |
Cao Bang | 14 | 90.6 | |
26 | 90.1 | ||
38 | 89.3 | ||
48 | 85.5 | ||
Yen Bai | 14 | 86.3 | |
26 | 80.5 | ||
38 | 79.18 | ||
48 | 77.4 | Due to weather and animal damage |
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Figure 4.1: Survival rate in the experimental model in Cao Bang province
Figure 4.2: Survival rate in the experimental model in Yen Bai province
Survival rate is one of the important indicators to evaluate the adaptability of plant species to environmental conditions. On the other hand, it also reflects
Level of technical requirements from seedling creation to planting and care of planted forests.
The results of the model collection in Cao Bang after 14 months of age showed that the survival rate was quite high, from 90.6%. After 26 months of age, the survival rate of the species continued to decrease significantly, reaching 90.1%. After 38 months of age, the rate continued to decrease, but not significantly, reaching 89.3%, and after 48 months of age, the survival rate was only 85.5%.
The results of the model collection in Yen Bai after 14 months of age, the success rate was only 86.3%, at 26 months of age, the survival rate was 80.6%, at 38 months of age, the survival rate continued to decrease sharply due to animal damage and weather effects, so the model only reached 79.18%, at 48 months of age, the model only reached 77.4%.
4.1.2 Growth results:
4.1.2.1 Growth of Caribbean Pine model in Cao Bang province
Height and diameter are important factors reflecting the growth of each individual and the forest stand. Growth in height and diameter of forest trees affects the forest reserve and forest tree yield, thus affecting the income value when exploiting. Growth in height and diameter depends on many factors such as tree species, planting density, site conditions and the level of forest cultivation;... The ability to grow in both diameter and height as well as canopy diameter is one of the important factors to assess the adaptability of tree species to the site conditions where they are planted.
Table 4.2. Test results of Caribbean Pine in Cao Bang province
Model
Year old | D 0.0 / D 1.3 (cm) | Hvn (m) | Dtan (m) | ||||
D tb | V% | H tb | V% | D t tb | V% | ||
Cao Bang | 14 month old stage (August 2013-October 2014) | 1.69 | 14.16 | 1.09 | 16.83 | 0.55 | 15.17 |
Phase 26 months age(8/2013 - 10/2015) | 3.5 | 19.8 | 2.2 | 15.6 | 1.2 | 15.5 | |
Phase 38 months age(8/2013 - 10/2016) | 4.9 | 18.7 | 3.4 | 16.8 | 1.7 | 16.2 | |
Stage 48 months old 8/2013 – 11/2017 | 6.82 | 13.2 | 4.1 | 17.2 | 2.05 | 13.5 | |
* Regarding diameter (D 00 ): at the 14-month-old stage in Cao Bang, because the diameter at breast height (D 1.3 ) has not been measured, the base diameter (D 00 ) should be used . The data is summarized in Table 4.2. At the stage of more than 1 year old, the growth ability of the Caribbean Pine base diameter in Cao Bang is from 1.69cm. The coefficient of variation is 12.5. The coefficient of variation of the base diameter (D 00 ) at the 1-year-old stage does not accurately reflect the level of differentiation, it also depends a lot on the factor of the seedling when initially planted in terms of height (Hvn).
The height growth capacity of the species after 14 months of age of Caribbean Pine reaches a height of 1.09. The coefficient of variation in height is also quite large and fluctuates between species from 16.83% (Table 4.2)
- Stage 26 months old :
* About diameter (D 1.3 ): At the age of 26 months, the diameter at breast height of Caribbean pine can be measured, the results are summarized (Table 4.1). The height achieved is 1.90m, the diameter at breast height D 1.3 is: 3.5cm, the canopy diameter is 1.2m and has a coefficient of variation from 15.5 - 19.8% for all three growth indicators.
- Stage 38 months old :
* Diameter at breast height 4.9cm, height 3.4m and crown diameter 1.7m
The coefficient of variation of diameter is 18.7% of height is 16.8% of canopy diameter is 16.2%.
- 48-month-old stage : Caribbean pine has an average growth rate but develops quite stably, specifically the diameter after 4 years of age reaches 6.82cm and the variation of trees in the model is 11.51%, the height reaches 4.1m, the canopy diameter is 2.05m, the coefficient of variation of height and canopy diameter reaches 11.39% to 11.79%.
Figure 4.3 : 48-month-old Caribbean pine planted for testing in Cao Bang province (Source: Nguyen Huu Thu)
Figure 4.4 : 38-month-old Caribbean pine planted for testing in Cao Bang province (Source: Nguyen Huu Thu)
4.1.2.2. Growth of Caribbean Pine model in Yen Bai province
Table 4.3: Growth of Caribbean Pine model in Yen Bai
Model
Year old | D 0.0 / D 1.3 (cm) | Hvn (m) | Dtan (m) | ||||
D tb | V% | H tb | V% | D t tb | V% | ||
Yen Bai | 14-month stage (August 2013-October 2014) | 2.37 | 12.5 | 0.92 | 9.6 | 0.74 | 9.63 |
Phase 26 months age(8/2013 - 10/2015) | 3.15 | 11.5 | 2.07 | 11.5 | 1.24 | 11.4 | |
Phase 38 months age(8/2013 - 10/2016) | 3.80 | 18.58 | 3.10 | 16.09 | 1.50 | 19.13 | |
Stage 48 months old (August 2013) – 11/2017) | 5.4 | 14.5 | 3.80 | 14.1 | 1.9 | 16.5 | |
The results of monitoring and evaluating species in the model in Yen Bai at different age stages are summarized in table: 4.3
After 14 months of age, the survival rate of the species is quite high and fluctuates at 12.5%. Regarding growth in height and root diameter at age 14, the height of the pine tree is 2.37cm, the height of the top is 0.92m, the canopy diameter is 0.74m.
At 26 months old, the diameter reaches 3.15cm, the height is 2.07m, and the canopy diameter is 1.24m.
At 38 months old, the diameter is 3.80cm, the height is 3.10m, the canopy diameter is 1.50m.
- After 48 months, Caribbean Pine tree diameter reaches 5.4cm, height of top Hvn = 3.80m, Dtan = 2.0m
4.2.2. Comparison of growth of Caribbean Pine planted in Cao Bang and Yen Bai
Table 4.4: Growth of Caribbean Pine on 2 models
Model
Year old | D 0.0 / D 1.3 (cm) | Hvn (m) | Dtan (m) | ||||
D tb | V% | H tb | V% | D t tb | V% | ||
Cao Bang | 14-month stage (August 2013-October 2014) | 1.69 | 14.16 | 1.09 | 16.83 | 0.55 | 15.17 |
Phase 26 months age(8/2013 - 10/2015) | 3.5 | 19.8 | 2.2 | 15.6 | 1.2 | 15.5 | |
Phase 38 months age(8/2013 - 10/2016) | 4.9 | 18.7 | 3.4 | 16.8 | 1.7 | 16.2 | |
Stage 48 months old 8/2013 – 11/2017 | 6.82 | 13.2 | 4.1 | 17.2 | 2.05 | 13.5 | |
Yen Bai | 14-month stage (August 2013-October 2014) | 2.37 | 12.5 | 0.92 | 9.6 | 0.74 | 9.63 |
Phase 26 months age(8/2013 - 10/2015) | 3.15 | 11.5 | 2.07 | 11.5 | 1.24 | 11.4 | |
Phase 38 months age(8/2013 - 10/2016) | 3.80 | 18.58 | 3.10 | 16.09 | 1.50 | 19.13 | |
Stage 48 months old (August 2013 – November 2017) | 5.4 | 14.5 | 3.80 | 14.1 | 1.9 | 16.5 | |
Figure 4.5: Growth of Caribbean Pine on 2 models
The comparison results in Table 4.4 and the comparison of species growth between the two models according to Student's t standard show that at the age of 14 months in the two models, there were quite clear differences in the growth ability of root diameter, height and canopy diameter (Appendix 1).
At the age of 26 months and 38 months, the difference in diameter D1.3 and height is more obvious, however, the canopy diameter at the age of 26 months of the two models shows no statistical difference when evaluating the growth index of specific canopy diameter (Sig.F > 0.05), (Appendix 2 and Appendix 3). The results of testing the hypothesis of equality of two overall variances using the Levene standard show that the hypothesis is not accepted, so the author applied the Berens - Fisher method to test the difference in growth of Caribbean Pine of the two models at the age of 48 months. The probability calculated by t has Sig. (2-tailed) of height diameter and canopy diameter both have Sig.F = 0.00 < 0.05, so the growth of the two Caribbean Pine planting models is clearly different (Appendix 4).
General comments:
In the two experimental models, the model in Cao Bang has a better growth rate and development in terms of height, diameter D00/D1.3 and canopy diameter. This result has been proven through actual monitoring in experimental plots in the field and this conclusion has statistical significance through testing by the Student method. However, to confirm with certainty, more time is needed for monitoring and evaluation.
4.2. Evaluation of the impact of some intensive afforestation techniques on the growth capacity of Caribbean Pine trees
Fertilization is one of the important intensive technical measures to stabilize and improve the productivity and quality of planted forests. In fact, fertilization for planted forests has brought about obvious effects, which are increasing the survival rate of trees, increasing the resistance of trees to adverse environmental conditions when newly planted, increasing the ability to grow and improve the yield and quality of planted forest products.
Based on the research results on the nutritional needs of forest trees, on the fertilization techniques for wild roses, production experience and fertilizer usage practices in localities. There have been many technical guidelines related to fertilization for rose forests that have been proposed at many different scales and scopes of application, initially creating a scientific basis for fertilization for forest planting, which is the type, dosage of fertilizer and fertilization method. However, those technical guidelines still have many shortcomings. In short, they do not show details on the basis of fertilization for each tree species and each type of soil.
Many studies on fertilizers for forest planting have concluded that: For many species of forest production plants, fertilization is extremely important because this is also one of the factors affecting the growth ability of planted forests.
There are 3 main types of fertilizers for forestry: inorganic fertilizers, organic fertilizers and microbial organic fertilizers: Organic fertilizers are easy to produce and low cost, can be applied comprehensively, are difficult to wash away and are not denatured, and have long-term effects. However, organic fertilizers used in production are manual and difficult to apply on a large scale for industrial raw material plantations due to the large volume that is difficult to transport. On the other hand, organic fertilizers decompose slowly, so they do not provide nutrients for rose trees in time.
Organic microbial fertilizers contain peat, N, P, K and beneficial microorganisms. This type of fertilizer increases the effectiveness of inorganic fertilizers because it absorbs inorganic fertilizers itself, has the ability to prevent leaching or gelling with soil particles, prevents direct contact of mineral fertilizers with low pH environment, keeping mineral fertilizers in an easily digestible form. In addition, symbiotic microorganisms promote the root system to absorb nutrients more easily.
For inorganic fertilizers, especially compound fertilizers (NPK), it is effective in providing comprehensive nutrition, has a faster effect than organic microbial fertilizers, thus reducing the fertilization work, convenient for large-scale fertilization. However, this type of fertilizer has a disadvantage of being easily washed away. The type of inorganic fertilizer mainly applied in the North is NPK fertilizer (5:10:3). NPK fertilizer (5:10:3) is in granular form, slow to decompose, suitable for many types of crops, especially suitable for soils poor in phosphorus. This type of fertilizer has the effect of activating beneficial microorganisms in the soil such as forming symbiosis of Mycorhiza fungi and Rhizobium nitrogen-fixing bacteria. In poor site conditions, NPK
(5:10:3) is often mixed with organic microbial fertilizers to increase the effectiveness of phosphorus.
Within the scope of the thesis, the data of 3 different experimental formulas for intensive forest fertilization are inherited and used: 1/ 0.1kg NPK (5:10:3) + 2kg composted manure; 2/ 0.2kg NPK (5:10:3) + 2kg composted manure; 3/ 0.3kg NPK (5:10:3) + 2kg composted manure.
4 .2.1.Effect of fertilizer on the growth of Caribbean Pine plantations in Cao Bang
Table 4.5: Effect of fertilizer on survival rate of Caribbean Pine trees in Cao Bang
STT
Plant Species | Month Age | CT | Survival rate (%) | |
1 | Caribbean Information | 14 | PB1 | 86.80 |
PB2 | 87.00 | |||
PB3 | 86.80 | |||
2 | 26 | PB1 | 86.80 | |
PB2 | 86.60 | |||
PB3 | 85.90 | |||
3 | 38 | PB1 | 86.80 | |
PB2 | 85.70 | |||
PB3 | 86.80 | |||
4 | 48 | PB1 | 83.50 | |
PB2 | 81.30 | |||
PB3 | 84.20 |
The results of the survival rate assessment of Caribbean Pine are shown in table: 4.5
Caribbean pine after 14 months of planting showed that the average survival rate of all experimental formulas reached from 86.80 - 87.0% at the age of 26 months. The survival rate did not decrease significantly, reaching from 85.90 - 86.80% in some formulas.




![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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