Monthly salary = minimum salary * Salary according to position and salary allowance
Time salary is applied to departments and management units, calculated according to the Company's salary coefficient, the salary of the administrative manager is calculated according to the coefficient of 3.94, in addition there is a responsibility allowance of 0.2.
The time-based salary calculation method is applied to departments. In addition, the Company also calculates salaries based on sales quota (income) for the Company's sales staff. However, this salary is not fixed but always changes depending on the market situation.
Determining the salary to be paid to employees is based on the salary coefficient of rank, position and responsibility allowance (if any).
In addition, depending on the business performance of the Company, if the Company achieves the revenue target and plan, the officers and employees in the Company will receive an additional salary coefficient of the Company, which can be 1.5 or 2 depending on the profit achieved.
In addition to the salary regime, the company also develops a bonus regime for individuals and groups with achievements in business activities to encourage employees to contribute more to the company's development.
*. Some other modes when calculating salary.
In addition to monthly salaries, employees in the company also receive specific allowances and bonuses such as:
Holiday pay: Paid to workers at the actual salary of 1 working day.
Bonus: Bonuses are divided into 2 types; regular bonus and irregular bonus. Regular bonus is the bonus for achieving the sales target, irregular bonus includes holiday bonus, competition bonus that the Company ranks to reward, however, the Company only implements this bonus symbolically because the Company determines that it is a self-accounting business with high salary and does not need to rely on salary for the Company's employees.
Company salary payment table:
Salary payment table for sales staff (sales contract)
Full name
Contract level sales | Sales level number achieved | Salary achieved sales | Sales Bonus (10%) | Penalty based on sales 8% | Salary payment | Signed | |
Add |
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Current Status of Salary Accounting and Salary Deductions at Cua Lo Urban Environment and Tourism Services Joint Stock Company. -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Actual Situation of Salary Accounting and Salary Deductions at Quang Minh Company Limited. -
Accounting for salaries and salary deductions at Hoang Ha Construction Limited Company - 7 -
Accounting for salaries and salary deductions at Cua Lo Urban Environment and Tourism Services Joint Stock Company - 12

Date…month…year
Accounting Director Sales Staff
*. Social insurance payment regime at the Company
The Company shall comply with the current regulations of the State in the case of leave due to illness, maternity, accident with confirmation from a medical officer. The leave period for social insurance benefits will be based on the following:
- If working under normal conditions and having social insurance payment period:
I. Under 15 years old will get 30 days off/year.
II. From 15 years to 30 years, get 40 days off/year.
III. Over 30 years old get 50 days off/year.
- If working in a toxic, arduous environment, where there is a regional allowance system
If the number is 0.7, you will get 10 more days off than the normal working conditions.
- If you have a long-term illness with special diseases issued by the Ministry of Health, the time
Social insurance leave not exceeding 180 days/year regardless of social insurance payment period.
- The social insurance benefit rate in this case is 75% of the basic salary.
- With the formula for calculating social insurance salary paid in lieu of salary as follows:
Social insurance salary paid in lieu of salary
Basic salary
= x
26 days
Number of days off to enjoy social insurance
Benefit ratio
x Social Insurance
+. Social insurance payment regime paid in lieu of salary at the Company.
In March 2004, Mr. Nguyen Tuan Anh, an employee of the Company's Service Department, fell ill, with confirmation from a Doctor and Hospital. According to the timesheet, his actual working days were 6 days, and he was on sick leave for 15 days. His basic salary was
is 2.98. According to the current regime, you are entitled to the social insurance salary paid in lieu of salary calculated as follows:
Amount of salary paid by social insurance
salary change =
2.98 x 210000
26 days
x 15 x 75% = 270,800
So Mr. Tuan Anh will receive the social insurance salary paid in lieu of March salary of 270,800 VND.
Social insurance leave certificate (Sick leave certificate) used at the Company
according to the following form:
(Front)
Name of Health Authority Issued according to CV form
............... No. 90TC/CDKT dated July 20, 1999 of the Ministry of Finance
Number of KB/BA
622
SICK LEAVE CERTIFICATE Book No: 127
Number: 037
Full name: Nguyen Tuan Anh Age: 36 Work unit: Kim Bang Pharmaceutical Company.
Reason for leave: Gastric bleeding
Number of days off: 15 days (From March 3 to March 18, 2004)
March 2, 2004
Confirmation of unit manager
Number of days off: 15 days (Signature, Full name)
(Backside)
Social insurance section:
Medical doctor
(Signed and sealed)
Dang Thi Huong
Social insurance number: 01133943564
1 - Actual number of days off entitled to social insurance: 15 days 2 - Accumulated days off with the same regime: days
3 - Monthly salary for social insurance contribution: 270,800 VND
4 - Average daily salary: 24,069 VND
5 - Social insurance benefit rate: 75%
6 - Social insurance benefit amount: 270,800 VND
March 2, 2004
Social Insurance Agency Officer
(Signature, Full name)
In charge of social insurance unit
(Signature, Full name)
Pham Thi Diep
(Note: The back part is based on the sick leave certificate for social insurance.
or hospital discharge papers)
- Social insurance payment table:
After summarizing all the social insurance leave vouchers as above, the accountant makes a table.
Social insurance payment for the entire company according to the following form:
Unit: Kim Bang Pharmaceutical Company Form No. 04 - LĐTL
SOCIAL INSURANCE PAYMENT TABLE
March 2004
Debt 334: 270,800
There are 111: 270,800
TT
Full name | Sick leave | Sick leave | Maternity leave | Accident leave | Total money | Signed | |||||
SN | ST | SN | ST | SN | ST | SN | ST | ||||
1 | Nguyen Tuan Older brother | 15 | 270,800 | 270,800 | |||||||
Add: | 270,800 | ||||||||||

(Total amount in words: Two hundred seventy thousand eight hundred dong)
Social Insurance Accounting
(Signature, Full name)
Tracking staff
(Signature, Full name)
Chief Accountant
(Signature, Full name)
* From the social insurance payment table of March 2004, the company's accountant made a payment voucher.
Social insurance pays salary for the entire company.
Company accountant writes cash payment voucher to pay social insurance salary instead of monthly salary
3/2004:
Unit: Pharmaceutical Company
gold chart
Address: Que town - Nam Ha
Tel: 0351.820056
PAYMENT VOUCHER
March 12, 2004
Book number: 02
Number: 43
DEBT 334
COTK 111
Form No.: 02-TT
Decision No. 1141-TC/QD/CDKT
November 1, 1995 of
Ministry of Finance
Recipient's name: Nguyen Tuan Anh Address: Import-Export Service Department - Company
Reason for payment: Social insurance salary payment for March 2004
Amount: 270,800 ( In words) Two hundred seventy thousand eight hundred dong
Attached: 02 original documents Social Insurance Leave Certificate and Social Insurance Salary Payment Table Received full amount: 270,800 (written in words): Two hundred seventy thousand eight hundred dong
March 12, 2004
Unit Head
(Signature, full name, seal)
Chief Accountant
(Signature, full name)
Voter
(Signature, full name)
Receiver
(Signature, full name)
Nguyen Tuan
Older brother
Treasurer
(Signature, full name)
Nguyen Anh
* Accounting documents for social insurance paid in lieu of salary used by the Company include: Leave vouchers
Social insurance and social insurance payment table.
Social insurance leave form:
- During working time, if an employee is sick and is allowed to take leave by the Health Department, the employee must notify the Company and submit a leave certificate to the person in charge of timekeeping. The actual number of days off of the employee is based on the monthly timesheet.
- At the end of the month, the social insurance leave slip, along with the accounting time sheet of the unit, is sent to the Company's accounting department to calculate social insurance. Depending on the number of people who must pay social insurance benefits in lieu of salary in the month of each unit, the accountant can create a social insurance payment table for each department, division, section or the entire company. The basis for creating a social insurance payment table is the social insurance leave slip.
When making up, it is necessary to allocate details for each case: sick leave, sick child, work accident, accident risk, maternity... In each account, it is necessary to divide the number of days and the amount of social insurance allowance paid in lieu of salary.
- At the end of the month, the accountant calculates the total number of days off and the allowance amount for each person and for the entire Company. This table must be confirmed by the employee in charge of the Company's social insurance regime and sent to the chief accountant for approval. This table is made into 2 copies: 1 copy is sent to the superior Social Insurance Fund Management Agency for payment of the actual amount spent, 1 copy is kept in the accounting department along with other related documents.
*. Actual payroll accounting work at the Company:
To ensure the living conditions of the Company's officers and employees, at the beginning of each month the Company advances the first salary. Depending on the basic salary of each person, they can advance their salary according to their needs but cannot exceed their basic salary.
Specifically, in March 2004, the table of salary advance payment for Period I is as follows:
PAYMENT TABLE OF SALARY ADVANCE PERIOD I
March 2004
Unit: Kim Bang Pharmaceutical Company.
Status
Full name | Room | Advance payment period I | Signed | |
1 | Nguyen Xuan Manh | Director | 400,000 | |
2 | Le Anh Xuan | Deputy Director | 300,000 | |
3 | Le Hai Duc | Import and Export | 300,000 | |
4 | Tran Quang Huy | Import and Export | 200,000 | |
5 | Dang Quynh Hoa | Administration | 200,000 | |
6 | Vu Thu Ha | Accountant | 200,000 | |
7 | Phung Anh Tuyet | Accountant | 200,000 | |
8 | Dao Tat Hung | Import and Export | 200,000 | |
9 | Mai Xuan Huong | Administration | 200,000 | |
10 | Nguyen Tuan Anh | Service | 200,000 | |
11 | Dang Hong Quan | Administration | 400,000 | |
12 | Bui Minh Nguyet | Service | 300,000 | |
13 | Nguyen Hai Anh | Service | 300,000 | |
14 | Save Snow Velvet | Import and Export | 300,000 | |
15 | Dang Anh Tien | Import and Export | 200,000 | |
16 | Peach Blossom | Administration | 200,000 | |
17 | Tran Thanh Tung | Accountant | 200,000 | |
18 | Pham Thi Diep | Accountant | 200,000 | |
19 | Vu Kim Long | Accountant | 200,000 | |
Add: | 4,700,000 |
CHIEF ACCOUNTANT | HEAD OF UNIT | |
(Sign, full name) | (Sign, full name) | (Sign, full name) |


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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