University graduation thesis Supervisor: MSc. Do Song Huong
2.1.7.1. Assets and capital situation of Cua Lo Urban Environment and Tourism Services Joint Stock Company
Table 2.1: Assets and Capital Situation
University of Economics
unmarketable
Hu
Unit: VND
Target
Year | Compare | ||||||
2013 | 2014 | 2015 | 2014/2013 | 2015/2014 | |||
+/- | % | +/- | % | ||||
A. SHORT-TERM ASSETS | 2,651,515,594 | 4,732,688,135 | 5,908,543,167 | 2,081,172,541 | 78.49 | 1,732,855,032 | 24.85 |
Cash and cash equivalents | 1,675,154,958 | 3,173,793,752 | 4,200,695,478 | 1,498,638,794 | 89.46 | 1,026,901,726 | 32.36 |
Short-term receivables | 503.166.132 | 1,433,112,157 | 1,542,893,432 | 929,946,025 | 184.82 | 109,781,275 | 7.66 |
Inventory | 127,475,919 | 102,512,226 | 127,635,688 | -24,963,693 | -19.58 | 25,123,462 | 24.50 |
Other current assets | 345,718,585 | 23,270,000 | 37,318,569 | -322,448,585 | -93.27 | 14,048,569 | 60.37 |
B. LONG-TERM ASSETS | 10,145,636,306 | 10,319,436,528 | 10,476,499,379 | 173,800,222 | 1.71 | 157,062,851 | 1.52 |
Fixed assets | 10,145,636,306 | 10,319,436,528 | 10,476,499,379 | 173,800,222 | 1.71 | 157,062,851 | 1.52 |
TOTAL ASSETS | 12,797,151,900 | 15,052,124,663 | 16,385,042,546 | 2,254,972,763 | 17.62 | 1,332,917,883 | 8.86 |
A. LIABILITIES PAYABLE | 1,859,870,032 | 2,412,733,109 | 3,122,570,306 | 552,863,077 | 29.73 | 709.837.197 | 29.44 |
Liabilities | 1,859,870,032 | 2,412,733,109 | 3,122,570,306 | 552,863,077 | 29.73 | 709.837.197 | 29.44 |
B. OWNER'S EQUITY | 10,937,281,868 | 12,639,391,554 | 13,262,472,240 | 1,702,109,686 | 15.56 | 623,080,686 | 4.93 |
Equity | 9,879,223,478 | 10,943,114,316 | 11,066,439,761 | 1,063,890,838 | 10.77 | 123,325,445 | 1.13 |
Other funding sources and funds | 1,469,657,359 | 2,194,170,542 | 2,196,032,479 | 724,513,183 | 49.30 | 1,861,937 | 0.09 |
TOTAL CAPITAL | 12,797,151,900 | 15,052,124,663 | 16,385,042,546 | 2,254,972,763 | 17.62 | 1,332,917,883 | 8.86 |
Maybe you are interested!
-
Current status of salary accounting and salary deductions at Pharmaceutical Joint Stock Company - 7 -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
div.maincontent .content_head3 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .p { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; margin:0pt; }
div.maincontent p { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; margin:0pt; }
div.maincontent .s1 { color: black; font-family:"Courier New", monospace; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s2 { color: black; font-family:"Times New Roman", serif; font-style: italic; font-weight: normal; text-decoration: none; font-size: 13pt; }
div.maincontent .s3 { color: black; font-family:"Times New Roman", serif; font-style: italic; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .s4 { color: black; font-family:"Times New Roman", serif; font-style: italic; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s5 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s6 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .s7 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 13.5pt; }
div.maincontent .s8 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; }
div.maincontent .s9 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -2pt; }
div.maincontent .s10 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: 5pt; }
div.maincontent .s11 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -5pt; }
div.maincontent .s12 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -3pt; }
div.maincontent .s13 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -4pt; }
div.maincontent .s14 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 7.5pt; }
div.maincontent .s15 { color: black; font-family:"Times New Roman", serif; font-style: italic; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s16 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s17 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9.5pt; }
div.maincontent .s18 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -1pt; }
div.maincontent .s19 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -5pt; }
div.maincontent .s20 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -2pt; }
div.maincontent .s21 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10pt; }
div.maincontent .s22 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s23 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -3pt; }
div.maincontent .s24 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -5pt; }
div.maincontent .s25 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s26 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -4pt; }
div.maincontent .s27 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -6pt; }
div.maincontent .s28 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -1pt; }
div.maincontent .s29 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11.5pt; }
div.maincontent .s30 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11pt; }
div.maincontent .s31 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11pt; }
div.maincontent .s32 { color: black; font-family:.VnTime, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s33 { color: black; font-family:Cambria, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s34 { color: black; font-family:Cambria, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -4pt; }
div.maincontent .s35 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11.5pt; }
div.maincontent .s36 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .s37 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 13pt; }
div.maincontent .s38 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 13pt; }
div.maincontent .s39 { color: black; font-family:"Times New Roman", serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 15pt; }
div.maincontent .s40 { color: black; font-family:"Times New Roman", serif; font-style: normal; fo -
Actual Situation of Salary Accounting and Salary Deductions at Quang Minh Company Limited. -
Accounting for salaries and salary deductions at Hoang Ha Construction Limited Company - 7 -
Accounting for salaries and salary deductions at Cua Lo Urban Environment and Tourism Services Joint Stock Company - 12

University graduation thesis Supervisor: MSc. Do Song Huong
From the data table above we see:
Total assets in 2014 compared to 2013 increased by nearly 2.3 billion VND, equivalent to an increase of 17.62%. In 2015 compared to 2014 increased by nearly 1.3 billion VND, equivalent to an increase of 8.86%. The reason is due to the fluctuation of current assets and short-term assets, including:
- Short-term assets in 2014 compared to 2013 increased sharply by 2.1 billion VND, equivalent to an increase of 78.49%. In 2015 compared to 2014, it increased by nearly 1.7 billion VND, equivalent to an increase of 24.85%. This increase is mainly due to the increase in salaries and short-term receivables in the company every year. This shows that the company's payment ability is increasingly improved, and business operations are favorable. However, the company also needs to consider the reasonable use of cash to ensure optimal economic benefits.
- Long-term assets in 2014 compared to 2013 increased by nearly 173 million VND, equivalent to an increase of 1.71% in 2015 compared to 2014, increased by nearly 157 million VND, equivalent to an increase of 1.52%. This shows that the company has focused on increasing output, productivity, scale, and purchasing equipment to serve production and business activities.
Business capital:
Over the past 3 years, the company's capital has tended to increase, this fluctuation is due to changes in the following two items:
- Liabilities in 2014 compared to 2013 increased by nearly 553 million VND, equivalent to an increase of 29.73%, in 2015 compared to 2014 increased by nearly 710 million VND, equivalent to an increase of 29.44%. Owner's equity in 2014 compared to 2013 increased sharply by nearly 1.7 billion VND, equivalent to an increase of 15.56%, in 2015 compared to 2014 increased by nearly 623 million VND, equivalent to an increase of 4.93%. Due to the increase in liabilities, total assets increased, but the growth rate of total assets was slower than the growth rate of liabilities, so the company's ability to pay quickly decreased. This shows that the company has difficulty paying short-term debts with short-term assets.
University graduation thesis Supervisor: MSc. Do Song Huong
2.1.7.2. The company's production and business performance results in the 3 years 2013-2015.
Table 2.2: Production and business performance results
University of Economics
unmarketable
Hu
Unit: VND
INDICATORS
CODE | 2013 | 2014 | 2015 | COMPARE | ||||
2014/2013 | 2015/2014 | |||||||
% | % | |||||||
Sales and service revenue | 01 | 9,625,013,696 | 9,350,611,706 | 9,556,909,156 | -274,401,990 | -2.85 | 206,297,450 | 2.21 |
Revenue deductions | 02 | - | - | - | - | - | - | - |
Net revenue | 10 | 9,625,013,696 | 9,350,611,706 | 9,556,909,156 | -274,401,990 | -2.85 | 206,297,450 | 2.21 |
Cost of goods sold | 11 | 7,336,422,065 | 7,553,637,381 | 7,478,025,367 | 217.215.216 | 2.96 | -75,612,014 | -1.00 |
Gross profit | 20 | 2,288,591,631 | 1,796,974,325 | 2,078,883,789 | -491,617,306 | -21.48 | 281,909,464 | 15.69 |
Financial revenue | 21 | 3,937,300 | 3,625,605 | 3,806,332 | - 311,695 | - 7.92 | 180,727 | 4,985 |
Financial costs | 22 | - | - | - | - | - | - | - |
Including: interest expense | 23 | - | - | - | - | - | - | - |
Sales administration costs | 24 | - | - | - | - | - | - | - |
Business management costs | 25 | 1,393,653,021 | 1,172,215,259 | 1,190,356,708 | -221,437,762 | -15.89 | 18,141,449 | 1.55 |
Net profit from operating activities | 30 | 898.875.910 | 628,384,671 | 892,333,413 | -270,491,239 | - 30.09 | 263,948,742 | 42.00 |
Other income | 31 | 203,450,717 | 919.210.785 | 521,117,369 | 715.760.068 | 351.8 | -398,093,416 | - 0.43 |
Other costs | 32 | - | 589,686,583 | 103,537,900 | - | - | -486,148,683 | -82.44 |
Other profits | 40 | 203,450,717 | 329,524,202 | 417,579,469 | 120,073,485 | 61.97 | 88,055,367 | 26.72 |
Total accounting profit before tax | 50 | 1,102,326,627 | 957,908,873 | 1,309,912,882 | -144,417,754 | -13.10 | 352.004.009 | 36.75 |
Corporate income tax expense | 51 | - | - | - | - | - | - | - |
Profit after corporate income tax | 60 | 1,102,326,627 | 957,908,873 | 1,309,912,882 | -144,417,754 | -13.10 | 352.004.009 | 36.75 |
Basic earnings per share | 70 | - | - | - | - | - | - | - |
Business performance fully reflects the quality of the company's business, reflects the level of business organization management, cost management is an issue that directly affects the survival of the company. From the business results, we can clearly see the situation of the company, the advantages and difficulties the company encounters to adjust accordingly.
From table 2.2 according to the analyzed data, we draw the following conclusion: The period 2013-2015 was a period of global economic crisis, it affected all businesses operating in Vietnam and Cua Lo Urban Environment and Tourism Services Joint Stock Company was no exception.
- Net revenue
Specifically, net revenue in 2014 decreased compared to 2013 by nearly 274 million VND, equivalent to a decrease of 2.85%. In 2015 compared to 2014, net revenue increased by nearly 206 million VND, equivalent to an increase of 2.21%. Thanks to good management to meet demand, the company's net revenue is quite stable.
- Cost of goods sold
At Cua Lo Urban Environment and Tourism Services Joint Stock Company, the cost of goods sold tends to fluctuate in the opposite direction to net revenue. In 2014, compared to 2013, the volume of goods and services increased, so the cost of goods also increased by nearly 217 million VND, corresponding to an increase rate of 2.96%. In 2015, the cost of goods continued to decrease, nearly 76 million VND compared to 2014, corresponding to a decrease of 1.001%.
- Gross profit
Gross profit tends to fluctuate similar to Net revenue, in 2014 it decreased compared to 2013 by nearly 492 million VND, equivalent to a decrease of 21.48%. In 2015 compared to 2014, there was an increase of nearly 282 million VND, equivalent to an increase of 15.69%. This shows that because the business's activities are mainly generated from cleaning and collecting activities, environmental protection and tourism services, the increase or decrease of gross profit depends on seasonal and weather factors.
- Net profit from production and business activities
Net profit from production and business activities in 2014 decreased by nearly 270 million VND, equivalent to 30.09% compared to 2013. 2015 compared to 2014 increased
nearly 264 million VND, equivalent to an increase of 42%. The reason is that the business management costs have a relatively similar increase and decrease rate to the increase and decrease rate of revenue.
This shows that the business is operating effectively and has appropriate cost management policies.
- Other income
In 2014 compared to 2013, it increased sharply by nearly 716 million VND, equivalent to an increase of 351.81%, in 2015 compared to 2014, it decreased by nearly 398 million VND, equivalent to a decrease of 0.43%. This fluctuation is due to objective reasons related to seasonality and weather.
- Total accounting profit before tax
Total pre-tax accounting profit in 2014 decreased slightly compared to 2013, reaching nearly 144 million VND with a decrease rate of 13.10%. However, by 2015, this item increased to nearly 352 million VND, corresponding to an increase rate of 36.75% compared to 2014.
According to the analysis table of business results fluctuations, we see:
The company's business activities in the past 3 years were unstable, partly due to the impact of the global economic crisis of the previous 7 years. However, with the efforts of all employees, the company has stood firm with its after-tax profits gradually increasing again. In general, the company has tried to overcome difficulties and achieved the above results. This is a solid step forward for the company's future business activities. With the achieved business results, it has built trust among employees throughout the company, helping them work more enthusiastically and creatively, creating more profits for the company and improving their lives even more.
2.2. Current status of salary accounting and salary deductions at Cua Lo Urban Environment and Tourism Services Joint Stock Company.
2.2.1. General characteristics of labor and labor management at Cua Lo Urban Environment and Tourism Services Joint Stock Company.
2.2.1.1. Labor situation at Cua Lo Urban Environment and Tourism Services Joint Stock Company.
The company's business characteristics are environmental sanitation services, waste collection, transportation and treatment and tourism services, but it operates mainly in the field of
Environmental sanitation. Therefore, the company does not require all employees to have a university degree, but only requires the Management Board and those working in the accounting department to meet business requirements.
Table 2.3: Labor situation at Cua Lo Urban Environment and Tourism Services Joint Stock Company.
Target
Year | Compare | |||||||||
2013 | 2014 | 2015 | 2014/2013 | 2015/2014 | ||||||
Number quantity | % | Number quantity | % | Number quantity | % | Difference deviated | % | Difference deviated | % | |
Total number of employees | 51 | 100 | 49 | 100 | 54 | 100 | -2 | -3.92 | 5 | 10.20 |
By gender | ||||||||||
Male | 39 | 76.47 | 38 | 77.55 | 43 | 79.63 | -1 | -2.56 | 5 | 13.16 |
Female | 12 | 23.53 | 11 | 22.45 | 11 | 20.37 | -1 | -8.33 | 0 | 0 |
Professional qualifications | ||||||||||
University, post-graduate | 5 | 9.8 | 5 | 10.20 | 5 | 9.26 | 0 | 0 | 0 | 0 |
College, secondary school | 8 | 15.69 | 7 | 14.29 | 8 | 14.81 | -1 | -12.5 | 1 | 14.29 |
General labor | 38 | 74.51 | 37 | 75.51 | 41 | 75.93 | -1 | -2.63 | 4 | 10.81 |
According to the nature of the work | ||||||||||
Direct labor | 13 | 25.49 | 13 | 26.53 | 13 | 24.07 | 0 | 0 | 0 | 0 |
Indirect labor | 38 | 74.51 | 36 | 73.47 | 41 | 75.93 | -2 | -5.26 | 5 | 13.89 |
According to the employment contract | ||||||||||
Short-term labor | 18 | 35.29 | 19 | 38.78 | 24 | 44.44 | 1 | 5.56 | 5 | 26.32 |
Long term employment | 33 | 64.71 | 30 | 61.22 | 30 | 55.56 | -3 | -9.09 | 0 | 0 |
Through table 2, we see that the total number of employees has been relatively stable over the past three years. In 2014, there was a decrease of 2 people, equivalent to 3.29% compared to 2013. In 2015, compared to 2014, the number of employees increased by 5 people, equivalent to 10.2%. The reason for this change is that in 2014, there was a global economic crisis. In order to cut costs, the company was forced to cut down on its management apparatus. When the business situation gradually stabilized, in order to ensure the progress of construction, the company increased its labor force to serve the company's needs. To better understand the company's labor situation, we need to analyze the following aspects:
+ In terms of gender: Due to the nature of the work, the proportion of male workers has always been dominant over the years. In 2013 it was 76.47%, in 2014 it was 77.55%, in 2015 it was 79.63%.
+ In terms of professional qualifications: The majority are unskilled workers, those with degrees are mainly in the company management and construction management departments. University degrees fluctuate little, the fluctuations are mainly in the secondary and college levels, especially unskilled workers. In 2013, there was a decrease of 1 person, equivalent to 2.63%, by 2015, the number of unskilled workers increased to 4 people, equivalent to 10.81%.
+ In terms of job nature: Indirect labor has not changed over the years, the main change is direct labor. In 2014, there was a decrease of 2 people, equivalent to 5.26%, and in 2015, there was an increase of 5 people compared to 2014, equivalent to 13.89%.
+ In terms of recruitment form: Due to the nature of the work being a construction contract, progress is required according to the contract, so the company needs to ensure long-term labor. Short-term labor in 2015 compared to 2014 increased by 5 people, equivalent to an increase of 26.32%, while short-term labor remained the same.
2.2.1.2. Labor management at Cua Lo Urban Environment and Tourism Services Joint Stock Company
To ensure effective business operations, the company manages labor by monitoring and recording the quantity, time and labor results of employees, specifically as follows:
- Labor quantity accounting
The labor quantity index is monitored by the human resource management department and recorded in labor books. Any changes in labor are recorded in the labor list to serve as a basis for calculating salaries and other benefits for employees.
Work records of workers are kept scientifically and reasonably by department in the accounting department, records are classified by rank and position in alphabetical order. At the same time, all information of employees is also saved on computer software.
- Labor time accounting
Accounting for working time in the company is done through timesheets. Every day, all employees work and rest according to the company's regulations: Morning from 7am to 11am, afternoon from 1pm to 5pm.
When entering and exiting the gate, employees are closely monitored by security guards. Timekeeping is done by payroll accountants. The timekeeping sheet is made public and the timekeeper is responsible for its accuracy.
- Labor results accounting
Accounting for labor results is done based on timesheets. As for other departments, the form of salary is applied based on the agreed contract. Labor results documents are signed by the preparer and must be verified.
2.2.2. Regulations on salary regime of Cua Lo Urban Environment and Tourism Services Joint Stock Company
- The company pays salary only once at the end of the month. The company commits to paying employees' salaries on time, in accordance with the employee's working capacity.
The company's salary fund includes the following main items:
- Time-based wages and piecework wages
- Salary paid to employees during the period of inactivity due to objective reasons, during the time they are mobilized to perform their duties according to prescribed regulations, etc.
- Meal allowances, responsibility allowances, overtime, extra hours:
- Currently, Cua Lo Urban Environment and Tourism Services Joint Stock Company is using the general minimum wage for the office department at 1,150,000 VND. The salary coefficient is regulated for each person in each department, division, and different functions.
Allowances:
+ Director responsibility allowance: 0.3 x 1,115,000 = 345,000 VND.
+ Gasoline allowance if any is 140,000/person.
+ Meal allowance: 11,000/day.
+ Team leader allowance 110,000/month
Standard working day : The company stipulates working hours as 8 hours/day, Sunday off.
Standard working day is 26 days


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
div.maincontent .content_head3 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .p { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; margin:0pt; }
div.maincontent p { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; margin:0pt; }
div.maincontent .s1 { color: black; font-family:Courier New, monospace; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s2 { color: black; font-family:Times New Roman, serif; font-style: italic; font-weight: normal; text-decoration: none; font-size: 13pt; }
div.maincontent .s3 { color: black; font-family:Times New Roman, serif; font-style: italic; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .s4 { color: black; font-family:Times New Roman, serif; font-style: italic; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s5 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s6 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .s7 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 13.5pt; }
div.maincontent .s8 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; }
div.maincontent .s9 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -2pt; }
div.maincontent .s10 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: 5pt; }
div.maincontent .s11 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -5pt; }
div.maincontent .s12 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -3pt; }
div.maincontent .s13 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9pt; vertical-align: -4pt; }
div.maincontent .s14 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 7.5pt; }
div.maincontent .s15 { color: black; font-family:Times New Roman, serif; font-style: italic; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s16 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s17 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 9.5pt; }
div.maincontent .s18 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -1pt; }
div.maincontent .s19 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -5pt; }
div.maincontent .s20 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -2pt; }
div.maincontent .s21 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10pt; }
div.maincontent .s22 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s23 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -3pt; }
div.maincontent .s24 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -5pt; }
div.maincontent .s25 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s26 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -4pt; }
div.maincontent .s27 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -6pt; }
div.maincontent .s28 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -1pt; }
div.maincontent .s29 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11.5pt; }
div.maincontent .s30 { color: black; font-family:Calibri, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11pt; }
div.maincontent .s31 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11pt; }
div.maincontent .s32 { color: black; font-family:.VnTime, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 14pt; }
div.maincontent .s33 { color: black; font-family:Cambria, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; }
div.maincontent .s34 { color: black; font-family:Cambria, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 10.5pt; vertical-align: -4pt; }
div.maincontent .s35 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 11.5pt; }
div.maincontent .s36 { color: black; font-family:Arial, sans-serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 14pt; }
div.maincontent .s37 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: bold; text-decoration: none; font-size: 13pt; }
div.maincontent .s38 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 13pt; }
div.maincontent .s39 { color: black; font-family:Times New Roman, serif; font-style: normal; font-weight: normal; text-decoration: none; font-size: 15pt; }
div.maincontent .s40 { color: black; font-family:Times New Roman, serif; font-style: normal; fo](https://tailieuthamkhao.com/uploads/2022/06/06/dich-vu-phi-tin-dung-tai-ngan-hang-thuong-mai-co-phan-dau-tu-va-phat-8-1-120x90.png)


