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LIST OF APPENDIXES


Appendix 1A

Summary table of criteria for evaluating the State management of provincial-level localities

for PTDLBV

Appendix 1B

Summary table of factors affecting the State management of Thanh Hoa province

for PTDLBV

Appendix 2A

Survey form for expert opinions on criteria for evaluating State management of

provincial level for PTDLBV

Appendix 2B

Survey of expert opinions on factors affecting public administration

of Thanh Hoa province for PTDLBV

Appendix 2C

List and information about surveyed experts

Appendix 3A

Results of expert opinion survey on criteria for evaluating public administration

provincial level for PTDLBV

Appendix 3B

Results of expert opinion survey on factors affecting Management

Thanh Hoa Provincial Government for PTDLBV

Appendix 4A

Survey form for officials working in tourism management agencies in

Thanh Hoa province

Appendix 4B

Business survey form

Appendix 4C

Tourist survey form

Appendix 4D

Sample survey form for local people

Appendix 4F

Number of valid ballots collected from State management agencies and enterprises with representatives

investigated

Appendix 4G

Results of investigation of state management agencies on tourism and tourism enterprises

Appendix 5A

Coding table of assessment criteria for local level State management content

province for PTDLBV used in survey form for managers and tourism enterprises

Appendix 5B

Coding table of factors affecting the State management of Thanh Hoa province for

PTDLBV used in survey form for managers and enterprises

Appendix 6A

Survey results of CB and DNDL on the current status of state management content of Thanh Hoa province

Chemistry for PTDLBV through criteria groups

Appendix 6B

Survey results of CB and DNDL on the current status of Factors affecting State management

of Thanh Hoa province for PTDLBV

Appendix 7.1A.

Tourist Information

Appendix 7.1B.

General information about the community

Appendix 7.2

Tourist survey results on accommodation quality

Appendix 7.3

Tourist survey results on restaurant/food quality

Appendix 7.4

Level of illness and accident encountered after the trip

Appendix 7.5

Tourist survey results

Appendix 7.6

Local community survey results

Appendix 8A

Results of Thanh Hoa Tourism Development in the period 2016-2020

Appendix 8B

List of some priority projects for tourism development in Thanh Hoa province in the period 2008-

2020

Appendix 9

Administrative map of Thanh Hoa province

Appendix 10

Thanh Hoa tourist map

Maybe you are interested!

Criteria Factors for Evaluating State Management Content of Thanh Hoa Province for Ptdlbv.

APPENDIX 1


APPENDIX 1A:

Summary table of criteria for evaluating provincial-level local management of PTDLBV


STT

State management content for tourism development

of the provincial level


Evaluation criteria


Classify


References



Organize the implementation of strategies, planning, plans and policies for tourism development

The organization and implementation of national tourism strategies, planning, plans and policies are consistent with the country's potential and position.

tourism strength of Thanh Hoa province.


Suitability

The author developed from the theory proposed by Nguyen Hong Phu

(2018)


1

The level of serious implementation of the strategy,

planning, plans and policies of relevant organizations and individuals;

Validity

The author developed from the theory proposed by Nguyen Hong Phu (2018); Dao Anh Tuan (2013), Nguyen Anh

Tu (2015)


The implementation of strategies, planning and tourism development plans in Thanh Hoa province has been timely and effective.

fruit.


Efficiency


The level of coherence of national tourism development strategies, plans, policies and schemes compared to other strategies, plans and schemes

socio-economic development plan of Thanh Hoa province


Sustainability

The author developed from the theory proposed by Nguyen Hong Phu (2018)



Develop, promulgate and organize the implementation of legal documents on tourism at the provincial level.

The development of legal documents on tourism has met the requirements of the integration process and the general development plan of Thanh Hoa province.


Efficiency


The author developed from the theory proposed by Dao Anh Tuan (2013), Nguyen Hong

Phu (2018)


2

The system of tourism legal documents is built and issued under local authority, complete, synchronous and fair.

open, transparent


Validity


The issuance of preferential policies and investment attraction to exploit the tourism potential and strengths of Thanh Hoa province has received attention and attracted many investors.

invest.


Validity

The author developed from the theory proposed by Nguyen Hong Phu (2018)


The implementation and concretization of legal documents on PTDLBV are suitable to the reality in Thanh Hoa province.


Suitability

The author developed from the theory proposed by Nguyen Hong Phu

(2018)


3

Organization of state management apparatus for DLBV development , coordination of state agencies

The current organization of the province's state management apparatus for tourism is effective.

Efficiency

The author developed from the theory proposed by Nguyen Anh Tu (2015), Nguyen Hong

Phu (2018)

The current number of tourism managers in the province is reasonable, meeting the task.

Suitability

STT

State management content for local tourism development

provincial level


Evaluation criteria


Classify


References


in local government management

province for PTDLBV

Coordination between sectors in managing labor contracts in the area currently meets the requirements.


Efficiency



4


Management of tourism market development promotion at provincial level

Attractive and effective local tourism market development promotion policy

Efficiency


The author developed from the theory proposed by Dao Anh Tuan (2013), Nguyen Anh

Tu (2015), Nguyen

Hong Phu (2018)

Coordination of promotional activities

Market development in recent years has been effective.

Suitability

Tourism promotion work inside and outside the province is carried out reasonably and achieves results.

fruit

Suitability


5


Management of recognition of tourist areas and destinations and licensing of tourism activities at provincial level (including tourist spots, tourist areas, tourism service businesses)?

Legal documents on management, recognition of tourist areas and destinations and licensing of tourism activities are consistent with the socio-economic development resolutions, strategies, plans, programs and tourism development plans of the province, contributing to tourism development.

become the key economic sector of the province.


Suitability


The author developed from the theory proposed by Dao Nguyen Hong Phu (2018)

The management of provincial tourist areas and tourist attractions must ensure close coordination between state management agencies.

water on tourism with departments, branches and sectors


Validity


The author developed from the theory proposed by Dao Anh Tuan (2013), Nguyen Hong

Phu (2018)

Procedures for recognizing tourist areas and destinations and granting tourism licenses are simple, convenient, and responsive.

meet the needs of individuals and people

Efficiency



Provincial-level local environmental protection, climate change response and resource protection work

The local policy on conservation, exploitation of tourism resources and protection of tourism environment is clear, complete and synchronous.


Validity


Nguyen Hong Phu (2018)

6

Resource use plans are linked to the protection of natural resources.

Suitability

Dao Anh Tuan (2013), Nguyen Hong Phu

(2018)


Activities to control and reduce pollution during production and consumption

Tourism products have been implemented and ensured to comply with regulations.


Efficiency

Dao Anh Tuan (2013), Nguyen Anh Tu (2015), Nguyen Hong

Phu (2018)


Activities to reduce waste and treat natural waste generated from tourism activities are

perform regularly and effectively

Sustainability

Dao Anh Tuan (2013), Nguyen Hong Phu

(2018)


7

Human resource development management (planning, training), application of science and technology in tourism

The work of organizing, training, fostering and developing tourism human resources has been maintained and enhanced over the years.


Validity


Nguyen Hong Phu (2018)


Policy to encourage and support training and development of tourism human resources

locally implemented synchronously and fully


Validity


Nguyen Hong Phu (2018)




STT

State management content for local tourism development

provincial level


Evaluation criteria


Classify


References


8


Level of human resource assurance for local provincial-level state management activities for PTDLBV


Sustainability

Dao Anh Tuan (2013), Nguyen Anh Tu (2015), Nguyen Hong

Phu (2018)

The application of IT in tourism activities in Thanh Hoa has been deployed and implemented.

effective

Efficiency

Dao Anh Tuan (2013), Nguyen Hong Phu

(2018)


Organize inspection, examination, settlement of complaints, denunciations and handling of violations in PTDL of local provincial level

Inspection, examination, settlement of complaints and denunciations and handling of violations of tourism laws are carried out regularly.

regularly


Validity


Nguyen Anh Tu (2015)

Inspect, examine, resolve complaints, denunciations and handle violations of tourism laws.

The schedule is carried out correctly and on time.


Efficiency

Dao Anh Tuan (2013), Nguyen Anh Tu (2015), Nguyen Hong

Phu (2018)

Content of inspection, examination, supervision, handling of violations and complaints is objective and reasonable.

Suitability

Nguyen Anh Tu (2015), Nguyen Hong

Phu (2018)

(Source: author's synthesis)

APPENDIX 1B

Summary table of factors affecting Thanh Hoa province's State management of PTDLBV


Element

REFERENCES

I. Economic, political and social conditions

1

Local economic growth

Le Thi To Quyen and colleagues (2018); Duong Hoang Huong (2017)

2

Reasonable price for travel services

Truong Tri Thong and Nguyen Trong Nhan

(2019)

3

Level of investment in tourism

Le Thi To Quyen and colleagues (2018)

4

Begging, soliciting and selling

street vendor


Vu Van Dong (2014)

5

Social evils, epidemics

6

Level of safety, order and security at the site

tourism, tourist area

II. TNDL


7

Historical relics are restored, protected, and preserved.

and put into operation DLBV

Le Duc Vien (2017)

8

The richness and beauty of the natural landscape

of course, unique indigenous culture

Manuel et al. (2016)

9

The attractiveness, uniqueness and diversity of the system

flora and fauna

Nguyen Thi Trang Nhung and colleagues

(2014)

10

Diverse and rich cuisine

Manuel et al. (2016)

III. Viewpoints and policies of PTDLBV


11

Provincial tourism development policies and mechanisms


Le Duc Vien (2017); Truong Tri Thong (2019)

12

Policies to encourage people

Sustainable Development


13

Coordination between local authorities and people in organizing tourism activities

of the province

14

Product strategy, quality improvement

quantity of tourism services of the province

Le Thi To Quyen and colleagues (2018)

15

Policies for preservation, restoration and development

Environmental resources associated with sustainable development

Nguyen Quyet Thang (2012)

IV. Infrastructure and technical facilities

serving PTDLBV


16

Road system, traffic, means of transport

convenient to travel within the area


Maythawn (2014)

17

Information system, electricity, water, equipment

served by HDDL

18

System of accommodation facilities and restaurants


Nguyen Trong Nhan (2015)

19

Entertainment and relaxation system, shopping

shopping

V. State management capacity for PLDLBV


20

The suitability of decentralization and delegation of authority

State management apparatus for PLDLBV

Tran Thi Xuan Mai (2019)

Qualifications and abilities of staff doing the work

State management of tourism


22

Ethical qualities of staff doing the work

State management of tourism

VI. Sense of responsibility of tourists and facilities

Tourist and local people


23

Sense of responsibility of tourists

Duong Hoang Huong (2017)

24

Sense of responsibility of tourism establishments

25

Environmental protection awareness and tourism development

local people

Nguyen Quyet Thang (2012)

21


(Source: Author's synthesis)

APPENDIX 2 APPENDIX 2A

Survey form for expert opinions on criteria for evaluating provincial-level local management of PTDLBV


UNIVERSITY OF COMMERCE

Number of votes:…….

DEPARTMENT OF POSTGRADUATE ADMINISTRATION



EXPERT SURVEY FORM

(On the criteria for evaluating provincial-level local management of PTDLBV)


INTRODUCTION


Hello everyone! My name is: Le Thi Binh, currently a PhD student at the University of Commerce, Hanoi. I am conducting a research project on “State management of Thanh Hoa province for PTDLBV”. First of all, I would like to sincerely thank you for creating the conditions to meet and conduct this exchange. The discussed viewpoints will be very useful for the research project and contribute to the completion of State management of Thanh Hoa province for PTDLBV.

Personal information of the respondent:

Full name: ……………………. Age:…………………..Gender:….. Work unit: ……………………..

Position: .. ……………….. Education: …………………. Time working at current position: ……………………….


CONTENT SECTION

1. Criteria for evaluating the content of State management of Thanh Hoa province for PTDLBV.


STT

Contents of State management of local PTDLBV

provincial level


Evaluation criteria

Opinion

of the expert

Classify

Agree

Disagree

Other opinions


1


Organize the implementation of strategies, planning, plans and policies for tourism development

The organization and implementation of national tourism strategies, planning, plans and policies are consistent with the country's tourism potential and strengths.

Thanh Hoa province.





The level of serious implementation of strategies, planning, plans and policies

books of related organizations and individuals;





The organization and implementation of strategies, planning and tourism development plans in Thanh Hoa province has been timely and effective.

effective again.


The level of coherence of national tourism development strategies, plans, policies and schemes compared to other strategies, plans, schemes and schemes

Socio-economic development policy of the province





STT

Contents of State management of PTDLBV of provincial-level localities


Evaluation criteria

Opinion

of the expert

Classify

Agree

Disagree

Other opinions


Thanh Hoa







Develop, promulgate and organize the implementation of legal documents on tourism at the provincial level.

The development of legal documents on tourism has met the requirements of the integration process and the general development plan of Thanh Hoa province.





2

The system of tourism legal documents is built and issued under the authority of the locality in full.

synchronous, public, transparent



Issuing preferential policies and attracting investment to exploit the province's tourism potential and strengths.

Thanh Hoa has been interested and attracted many investors.






Implementation and concretization of legal documents for PTDLBV appropriately

with reality in Thanh Hoa province.






3

Organization of state management apparatus for sustainable tourism development, coordination of state agencies in state management of provincial-level localities for sustainable tourism development

The current organization of the province's state management apparatus for tourism is effective.





The current number of tourism managers in the province is reasonable, meeting the task.


Coordination between sectors in managing labor contracts in the area currently meets requirements.

set out



4


Management of tourism market development promotion at provincial level

Market development promotion policy

attractive and effective local tourism market





Coordination of market development promotion activities

The past years have been productive.


Tourism promotion work inside and outside the province is carried out reasonably and achieves results.

result



5

Management of recognition of tourist areas and destinations and licensing of tourism activities at provincial level (including tourist spots, tourist areas, tourism service businesses)?

Legal documents on management, recognition of tourist areas and destinations and licensing of tourism activities are consistent with the socio-economic development resolutions, strategies, plans, programs and tourism development plans of the province, contributing to tourism development.

become the key economic sector of the province.





The management of provincial tourist areas and tourist attractions ensures close coordination between management agencies.

State management on tourism with departments,





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