Home / Quality Page 15

General Theories on Banking Service Quality

PART II RESEARCH CONTENT AND RESULTS CHAPTER 1: OVERVIEW OF CONSUMER CREDIT SERVICE QUALITY AT COMMERCIAL BANKS 1.1 Some theoretical issues 1.1.1 General theories about commercial banks 1.1.1.1 Concept of commercial bank According to the Law on Credit Institutions (published on December 26, 1997) ...

Home Reference Doccument