Dong A Bank

Customer service, fast and efficient service, and friendly staff are important factors in evaluating a student bank. According to Ph.D Parasanata K. Padhy and BN Swar (2009) in the study A study on Customer Satisfaction and Service Gaps in Selected Private, Public and Foreign Banks, the authors ...

Products at other banks are still traditional and lack innovation, so it is difficult to attract attention and customers. The software system still has problems and network congestion when there are too many accesses, especially on peak days such as the beginning of the month and the end of the ...