Table 2.1: Business performance results table from 2016-2018 9 Table 2.2: Business results table on capital mobilization targets 10 Table 2.3: Business results table on credit indicators 11 Table 2.4: Card business results table 13 Table 4.1: Descriptive statistics 34 Table 4.2: Results of scale ...
To be able to withdraw capital when needed without having to pay non-term interest rates to reduce interest losses. The number of customers who deposit for long terms (over 12 months) are usually customers with a large and stable amount of idle money, they do not need to use this amount of money ...
Job Frequency Percent Valid Percent cumulative Percent Valid Student 11 7.6 7.6 7.6 Staff - Employees 63 43.4 43.4 51.0 Business/ Wholesale you 37 25.5 25.5 76.6 Suspicion 12 8.3 8.3 84.8 Other 22 15.2 15.2 100.0 Total 145 100.0 100.0 2. Time of using TGTK service at the bank Time to deposit ...
+ Dong A Bank - Hue Branch, although developing strongly in the field of consumer lending, has not yet clearly differentiated its customer base to better implement its lending policies. There has not been a market segmentation to be able to develop more optimally, suitable for each separate ...
FACTOR ANALYSIS OF SATISFACTION SCALE KMO and Bartletts Test Kaiser-Meyer-Olkin Measure of Sampling Adequacy. .713 Bartletts Test of Sphericity Approx. Chi-Square 320,527 df 3 Sig. .000 Communalities Initial Extraction Customers are satisfied with the banks personal credit services. 1,000 .761 ...
12 Table 17: Rotated Component Matrix a in the second factor analysis Rotated Component Matrix a Component 1 2 3 4 5 DU1: Bank employee full and accurate information ,736 accurate, timely DU2: simple and quick savings deposit procedure ,679 DU3: bank employee Consulting ready to help ,679 by QK in ...
MINISTRY OF EDUCATION AND TRAINING HO CHI MINH CITY UNIVERSITY OF ECONOMICS VU THI BICH VAN FACTORS AFFECTING CUSTOMER SATISFACTION WITH THE QUALITY OF OVERSEAS MONEY TRANSFER SERVICES AT DONG A COMMERCIAL JOINT STOCK BANK MASTERS THESIS IN ECONOMICS Ho Chi Minh City - 2013 MINISTRY OF ...
