Souvenir sales service Frequency Percent Valid Percent Cumulative Percent Bad 30 21.0 30.0 30.0 Valid Normal 40 28.0 40.0 70.0 Good 30 21.0 30.0 100.0 Total 100 69.9 100.0 Missing System 43 30.1 Total 143 100.0 Information Services Frequency Percent Valid Percent Cumulative Percent Bad 14 9.8 14.0 ...
APPENDIX 5 INVESTIGATION FORM (For tourists visiting the DMZ program in Quang Tri) Address to readers: The research topic of evaluating the quality of the demilitarized zone (DMZ) tourism program in Quang Tri is within the framework of the masters research topic in Tourism Studies. Your feedback is ...
Table 2.4. Evaluation of tour guide quality serving DMZ tourism service Comments on quality tour guide Average rating (%) Domestic guests International guests 1. Knowledge of routes and destinations 3.72 4.06 2. Guidance skills 3.39 3.46 3. Knowledge and skills in using language 3.56 2.96 4. ...
