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Impact on Banking Operations

1.2.3 Credit risk assessment 1.2.3.1 Overdue debt and overdue debt ratio a/ Expired Debt Overdue debts are debts that are not repaid on time, are not allowed and are not eligible for debt extension. For strict management, overdue debts in the Vietnamese commercial banking system are classified by ...

Descriptive Statistics on Banking Service Usage

Chart 5: Customer occupation Regarding occupation, civil servants and public employees account for the highest proportion (32.8%), followed by business and small traders with 28.1%. The rest are housewives (12.5%), retirees (9.4%), manual laborers (10.9%) and other occupations (6.2%). 2.3.1.2 ...

Statistics on Internet Banking Service Quality

 Service and after-sales fees Table 4.14 Statistics on service and after-sales fees PH07 PH08 PH09 Valid 200 200 200 N Missing 0 0 0 Mean 2.77 2.78 3.08 Median 3.00 3.00 3.00 Std. Deviation .422 .415 .937 Minimum 2 2 1 Maximum 3 3 5 Source: Excerpt from SPSS software Regarding service and ...

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