Analysis of Customer Satisfaction with Bidv Hcmc Internet Banking Service Quality
Table 4.15c: Average test results on educational level ANOVA Sum of squares df Mean square F Sig. Between groups 4,500 4 1.125 1.201 0.311 In group 220,074 235 0.936 Total 224,574 239 (Source: SPSS test results shown in Appendix 8) The ANOVA table shows that there is no difference in satisfaction ...












