3 0.889 1 0.889 drs 4 0.81 1 0.81 drs 5 0.845 0.875 0.965 drs 6 0.881 1 0.881 drs 7 1 1 1 - 8 0.935 0.964 0.97 drs 9 0.966 1 0.966 drs 10 0.865 1 0.865 drs 11 1 1 1 - 12 0.891 0.956 0.932 drs 13 0.748 0.83 0.901 drs 14 0.855 0.887 0.964 IRS 15 0.847 0.903 0.938 drs 16 1 1 1 - 17 0.752 0.789 0.954 ...
VIBs credit review was conducted by Ernst & Young Auditing Company and under the supervision of consultants from CBA. The scope of the project is to review the entire credit portfolio and examine VIBs credit granting processes to provide independent assessments of the banks credit portfolio, ...
This finding confirms that the relationships between e-quality, e-satisfaction and e-loyalty will be stronger if the online banking user is an introvert (less socially connected) than an extrovert (strongly socially connected). Yang & Peterson (2004) examined the moderating effects of switching ...
Products, applications and technology transfer with foreign financial institutions; promote the commercial presence of Vietnamese commercial banks in regional and global financial markets. - The State Bank implements effective and proactive monetary policy: manages exchange rates and interest rates ...
89. Minh, NV & Huu, N. (2016), The relationship between service quality, customer satisfaction and customer loyalty: An investigation in Vietnamese retail banking sector, Journal of Competitiveness, Vol. 8(2) , pp. 103-116. 90. Mishra, AA (2009), A Study on Customer Satisfaction in Indian ...
