Appendix 02: List of enterprises investing in Hoa Phu Industrial Park.
status
Business name | Manufacturing industry | |
1 | Southeast Asia Steel Joint Stock Company | Steel rolling mill |
2 | An Thai Investment and Development Joint Stock Company | Coffee processing plant Instant coffee factory |
3 | Ho Chi Minh City Petroleum Company Limited | Gas Filling Station |
4 | Tan Viet Bac Infrastructure Construction and Mining Investment Joint Stock Company | Warehouse for rent |
5 | Dak An Construction and Investment Joint Stock Company | Hot mix asphalt plant |
6 | DakLak 2.9 Import-Export One Member Co., Ltd. | Construction of agricultural coffee processing complex and warehouse |
7 | An Thai Biotechnology Application Joint Stock Company | Factory producing biological organic fertilizer; mineral organic fertilizer - NPK |
8 | Viet Nga Company Limited | Vietnam Russia Fertilizer Factory |
9 | Hong Tu Agricultural Products Company Limited | Coffee charcoal cellar |
10 | Viet Duc Fertilizer Trading and Production Company Limited | Factory producing NPK fertilizer, microbiological, organic mineral, foliar fertilizer |
11 | Thuy Kim Sinh Company Limited | Biological products factory |
12 | Mai Thien Khanh Company Limited | Block Viet unburnt brick factory |
13 | Water supply and drainage joint stock company | Centrifugal concrete production |
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State management of wastewater in industrial parks in Dak Lak province - 1 -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Study on synthesis of TiO2- Fe2O3/GNP materials from ilmenite and graphite ore to orient Cr(VI) transformation in defense industrial wastewater - 8 -
Study on synthesis of TiO2- Fe2O3/GNP materials from ilmenite and graphite ore to orient Cr(VI) transformation in defense industrial wastewater - 6 -
Study on synthesis of TiO2- Fe2O3/GNP materials from ilmenite and graphite ore to orient Cr(VI) transformation in defense industrial wastewater - 2

Wadaco Dak Lak | ||
14 | Production and Trading Company Limited Green Farm Service | Nong Xanh Fertilizer Factory |
15 | Nien Nien Hong Trading Investment Company Limited | Coal factory Household wood products, incense stick production |
16 | Minh Long Sang Trong Company Limited | Production of tables, chairs, benches, sofas, semi-finished wood products from natural wood |
17 | Production - Trading - Service Company Limited Success | FO oil distillation plant from plastic and rubber (Automotive tire tubes) |
18 | Minh Thang Fertilizer Company Limited | Minh Thang Fertilizer Factory |
19 | Minh Phat Company Limited | Minh Phat Animal Feed Factory |
20 | Thanh Minh Ban Me Company Limited | Liquefied Petroleum Gas Filling Plant |
21 | Dinh Trung Company Limited | Basalt - Granite Processing Factory |
22 | Full Glory Company Limited | Clean coal production plant |
23 | HABITAT Minerals Joint Stock Company | Unburnt brick factory |
24 | Eakmat Plant Nutrition Company Limited | Eakmat organic biological fertilizer factory |
25 | Green Can Joint Stock Company | Microbiological organic fertilizer production factory |
26 | TKS-Chi Biofactory | TKS Biofactory (expansion) |
Branch of Thuy Kim Sinh Company Limited in Dak Lak | ||
27 | Danosa Company Limited | Danosa Agricultural Processing Factory |
28 | Cao Nguyen Mechanical and Electrical Trading Service Company Limited | Cao Nguyen Agricultural Nail, Screw and Net Manufacturing Factory |
29 | Kim Son Company Limited | FO oil distillation plant |
30 | DakLak Rubber Elastic Thread Company Limited | Rubber thread manufacturing factory |
31 | Dai Tin Construction Company Limited | Dai Tin unburnt brick and tile factory |
32 | Quyet Thang Plastic Company Limited | PP plastic granule manufacturing factory |
33 | Song Tran Trading Import Export Company Limited | Rubber wood veneer factory |
34 | Viet Tan Unburnt Brick Company Limited | Unburnt brick factory |
35 | Cao Lam Phat Company Limited | Wood processing and furniture manufacturing factory |
36 | Viet Nhat Production Trading Service Joint Stock Company (Viet Nhat Production Trading Service Joint Stock Company) | NPK fertilizer and organic fertilizer production plant |
37 | Bac Au High-Tech Food Joint Stock Company | High quality edible mushroom factory |
38 | An Phu Organic Agriculture Joint Stock Company | Fruit preservation and processing factory |
39 | International Group Corporation | Instant coffee factory |
American Vietnamese | ||
40 | VINAWAX Production Trading Service Company Limited | Honey and beeswax processing factory |
41 | Long Phat Brick Company Limited | Unburnt brick factory |
42 | Tay Nguyen Fertilizer Company Limited | Fertilizer factory |
43 | Chau Anh Construction Investment Company Limited | Unburnt brick factory |
44 | An Trung Manh Trading Company Limited | Manufacturing and fabrication of steel structures and structures - Processing and handling of scrap iron and steel |
45 | Kim Thanh Phat Agricultural Processing Company Limited | Agricultural processing plant |
46 | Phuc Khang Phat Production Company Limited | Mechanical processing and scrap processing factory |
47 | Hoang Minh Joint Stock Company | Hoang Minh Furniture and Metal Rolling Factory |
48 | Phuong Anh Minh Trading and Service Company Limited | Furniture and Biochar Factory |
49 | Vinabiotech Joint Stock Company | Vinabiotech Pharmaceutical and Alcoholic Beverage Processing Factory |
50 | HHT Construction Company Limited | Xuan An organic fertilizer factory |
Source: Dak Lak Province Industrial Park Management Board
Appendix 03: Statistical table of enterprises that have connected and the amount of wastewater discharged into the wastewater collection system of Hoa Phu Industrial Park.
Status
Business name | Implement EIA report/Environmental protection project | Wastewater (volume, treatment) | Source of pollution ( m3 / day.night) | |
01 | Southeast Asia Steel Corporation | EIA | 15 m3 / day.night - Treatment method: + Domestic wastewater: Collected through the ditch to the 3-compartment septic tank for treatment and then connected to the wastewater collection system of the Industrial Park. + Production wastewater: Generated from the furnace and steel cooling process and stored in a circulating cooling water tank, then connected to the industrial park's wastewater collection system. | - Water Domestic waste: 5 - Production wastewater: 10 |
02 | 2/9 Import Export Company Limited Dak Lak | EIA | 8 m3 / day.night - Treatment method: + Domestic wastewater: Collected through the ditch to the 3-compartment septic tank for treatment and then connected to the wastewater collection system of the Industrial Park. + Production wastewater: | - Domestic wastewater: 2 - Production wastewater: 6 |
Arising from 2 mechanical washing processes and pepper shell soaking water, the wastewater is collected in a collection tank, then goes through 2 flotation tanks, settles and is pumped into a testing tank before connecting to the wastewater collection system of the Industrial Park. | ||||
03 | An Thai Investment & Development Joint Stock Company | EIA | 11 m3 / day.night - Treatment method: +Domestic wastewater: Collected through the ditch to the 3-compartment septic tank for treatment and then connected to the wastewater collection system of the Industrial Park. + Production wastewater: Generated from the mechanical washing of coffee production equipment and factory cleaning. Wastewater is collected and then passed through two chemical and biological treatment tanks, through a settling tank and then connected to the industrial park's wastewater collection system. | - Domestic wastewater: 2 - Production wastewater: 9 |
04 | Petroleum Company Limited | EIA | 2 m3 / day.night - Treatment method: Collect in 3-compartment septic tank for preliminary treatment then connect connected to the collection system | - Domestic wastewater: 2 |
Ho Chi Minh City | Industrial wastewater. | |||
05 | Viet Nga Company Limited | Environmental Protection Agency | 3 m3 / day.night - Treatment method: Collect in 3-compartment septic tank for preliminary treatment then connect to the wastewater collection system of the Industrial Park. | - Water Domestic waste: 3 |
06 | Dak An Investment & Construction Joint Stock Company | Environmental Protection Agency | 2 m3 / day.night - Treatment method: Collect in 3-compartment septic tank for preliminary treatment then connect to the wastewater collection system of the Industrial Park. | - Water Domestic waste: 2 |
07 | An Thai Biological Technology Joint Stock Company | EIA | 2 m3 / day.night + Domestic wastewater: Collected in a 3-compartment septic tank for preliminary treatment and then connected to the industrial park's wastewater collection system. | - Water Domestic waste: 2 |
08 | Kim Son Company Limited | EIA | 2 m3 / day.night + Domestic wastewater: Collected in a 3-compartment septic tank for preliminary treatment and then connected to the industrial park's wastewater collection system. + Production wastewater: Collected into the primary wastewater treatment system. Company's department through the river | - Water Domestic waste: 1 - Production wastewater: 1 |

trash barrier Sand settling tank through oil separator tank before connecting to the wastewater collection system of the industrial park. | ||||
09 | Cao Lam Phat Company Limited | Environmental Protection Agency | 5 m3 / day.night + Domestic wastewater: Collected in a 3-compartment septic tank for preliminary treatment and then connected to the industrial park's wastewater collection system. | - Water Domestic waste: 5 |
10 | Minh Phat Company Limited | Environmental Protection Agency | 2 m3 / day.night - Treatment method: +Domestic wastewater: Collected through the ditch to the 3-compartment septic tank for treatment and then connected to the wastewater collection system of the Industrial Park. + Production wastewater: generated from the process of drying raw materials (beer dregs), wastewater is collected in a groove and pumped into a tank before connecting to the industrial park's wastewater collection system. | - Water Domestic waste: 0.5 - Production wastewater: 1.5 |
5 m3 / day.night - Treatment method: +Domestic wastewater: | - Water Domestic waste: 1 - Water |


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
zt2a3ge
zc2o3n4t5e6n7ts
At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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