Training level and occupational structure are suitable for development requirements. The development level of tourism training directly affects the quality of human resources in the tourism industry.
- Population growth rate: In developing countries, large population size and high growth rate are obstacles to economic growth and human resource development. High population growth rate puts pressure on social infrastructure, affecting the planning of social policies of the state, including policies on education, training and human resource development. To improve the quality of human resources, it is necessary to reduce the population growth rate to a reasonable level.
- Macroeconomic and social policies: Macroeconomic and social policies
State macro policies such as education and training policies; recruitment policies, labor use, labor wages, social insurance, labor protection... all have a direct impact on human resources.
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Current Status of State Management and Human Resources Organization
The State's socio-economic policies not only create conditions
human resource development but also limits negative impacts on human resource development through macro-regulatory tools.

Tourism development policy of
State influence on
release
tourism development, including training policy to develop human resources in the industry
Travel calendar.
directly affects the development of human resources in the tourism industry.
- External factors:
+ Globalization: The globalization process has promoted the race to develop human resources in countries and regions around the world. Globalization has made economies develop more rapidly and become a global market, interacting and interdependent, competing fiercely with each other. Competitiveness is determined by the ability to create added value of products, services and operating processes of each
countries and of individual businesses. A major contribution to this depends on the knowledge and skills of the workforce. In fact, education and training and the skills of the workforce are important competitive weapons in the 21st century.
+ The development of science and technology, especially information and communication technology: The progress of information and communication technology has created great changes in organizations and the appearance of ways of doing things.
new job. many professions
new, technology
new and method
New management emerges, requiring workers to be equipped with new knowledge and skills to take on new jobs. Changes in organizations also change the role of workers, they have a need in decision making and are really needed in expanding their working skills. Employees need to supplement more skills
Compared to before working with slow organizational hierarchy changes with a
clear chain of command with thinkers at the top and doers at the bottom. These make a dramatic qualitative change to human resources.
+ Changing trends in travel methods and needs while traveling: Infrastructure, especially the transportation system, has been greatly improved, allowing tourists to shorten travel time, access many tourist destinations, creating a trend for tourists to shorten their stay at each tourist destination and make many trips to different tourist destinations during the year.
Tourism services are divided into two main groups: the main service group (including food and accommodation) and the additional service group (resorts, sightseeing, learning, entertainment, health care, participation in sports, cultural and social activities...). Along with the trend of traveling many times a year, tourists have an increasing demand for services in the additional service group. Changes in "tourism demand" have changed
"tourism supply" and thereby directly impact and change the development of human resources in the tourism industry.
1.3. State management of human resource development in tourism
Tourism industry
State management of human resource development in the tourism industry is the process of planning, organizing, implementing, checking and evaluating forms, methods, policies and measures to improve and enhance the quality of tourism.
human resources industry
Travel, answer
meet the requirements of tourism development
in each stage of development.
1.3.1. Human resource development policy for the tourism industry:
Macro policies for human resource development in speaking countries
common and our country
specifically include:
Policy on
education and training; government
Policy on human resource health care and community sports development.
Human resource development policy in the tourism industry is a part of
in the system of State policies on human resource development. Basic policies for human resource development in the tourism industry include:
- Policy on tourism development management: Regulations on tourism professional standards, specialized training programs...
- Policy on tourism education and training: Regulations on tourism training facilities, training programs, teacher standards, policies for teachers and students, tuition fees...
- Labor attraction and employment policies (regulations on working regimes, labor relations and conditions, benefits, salary insurance...),
- Specific policies (policies on human resource development in the state management sector),
- Policy on developing scientific human resources and books on developing business teams.
- technology, government
1.3.2. State management content on human resource development in the tourism industry:
State management of human resource development in the industry includes the following contents:
Tourism
- Build development strategy
industry human resources
Tourism:
The strategy of human resource development in the tourism industry holds a very important position.
important to the
industry development
Travel, it is concrete.
body
chemical
At the same time, it is the goal and driving force of the tourism development strategy. In our country, the Ministry of Culture, Sports and Tourism is the only agency responsible for planning the strategy for human resource development in the tourism industry nationwide.
Basic criteria needed for human resource development strategy
industry force
Travel includes numbers
amount of human resources needed, labor rate
trained, basic
level structure
and mechanism
labor structure between
industries
in the tourism industry. Human resource development strategy for the tourism industry
nationwide need to be specific
body
transformation through development strategy
Developing human resources for the tourism industry in localities.
The human resource development strategy of the tourism industry is the basis for building
Develop plans and programs for human resource development in the tourism industry.
nationwide; human resource development strategy for the tourism industry
calendar, programs, plans for human resource development in the tourism industry in
each locality, region, area.
- Develop and promulgate legal documents, creating a legal corridor for human resource development in the tourism industry: State management agencies on tourism and other relevant agencies use legal tools and macro policies to impact production relationships,
Labor relations and management to adjust and orient the development of human resources in the tourism industry in accordance with development goals.
The system of legal documents regulating the development of human resources in the tourism industry is issued by many different agencies. The problem is that these documents must be gathered into a unified entity, resolving overlapping management contents, avoiding overlapping and mutual negation, and creating a coordination mechanism, integrating contents related to the development of human resources in the tourism industry.
- Develop and promulgate policies on labor recruitment in the tourism industry: State management policies on labor recruitment in the tourism industry have many contents, including building a system of standards
Professional standards and job title standards for tourism industry workers are a
The content is very important, helping agencies and businesses to
A calendar is a basis for commenting, evaluating, and selecting workers for work.
jobs in the tourism industry, ensuring rights and obligations for both employees and employers.
System of professional standards and job title standards for workers
The tourism industry needs to take into account the characteristics of the labor force and its structure.
Tourism industry to recruit suitable workforce.
The State, in addition to promulgating a system of professional standards and job title standards for tourism workers, also needs to regularly conduct inspection and supervision to avoid recruitment and employment of unqualified workers.
arbitrarily use labor, ensure rights and obligations for
workers, while creating conditions for sustainable tourism development.
- Develop and perfect the system of policies for human resource development in the tourism industry: Develop and perfect policies on education and training, tourism training, labor attraction and employment. Issue and guide the implementation of policies to ensure material benefits and spiritual encouragement for
with tourism workers. Issue regulations on attracting, recruiting, using and treating human resources in the tourism industry.
- Expanding cooperation, promoting the exchange and cooperation in human resources of the tourism industry between regions and countries: Exchange and cooperation in human resources is one of the fastest measures to overcome the contradictions and inconsistencies of human resources in the tourism industry. This process not only promotes the strengths of each region but also helps change the style, habits, discipline and innovation of criteria for assessing the quality of human resources in the tourism industry, creating a unified level of human resources quality between regions and countries.
- Perfecting the organizational structure, directing the implementation of human resource development strategies and policies into life: This is one of the most important contents of state management work for human resource development in the tourism industry. The organization and implementation depends on
a lot in the nest
ministry
machines, procedures and resources to
Developing human resources for the tourism industry. To enhance the effectiveness of state management of tourism, it is necessary to strengthen the state management apparatus for tourism.
strong enough from
Central
local, supplementary
add force, increase
Strengthening the quality of management staff.
Inspection of implementation status needs to be conducted regularly and continuously to make timely adjustments, ensuring that strategies are effective.
Strategy and policy for human resource development in the industry
Real travel
enter
life, suitable for the development needs of the tourism industry.
1.3.3. System
ancestor
State management function for resource development
Tourism human resources in our country at present:
According to the theory of management science, the management organization system
Human resource development in the tourism industry includes management subjects and objects,
decentralized according to authority, function, task and role, position of
each factor in the management system. However, it is difficult to distinguish between the subject and the object of management, because the subject of management can also be the object of management and vice versa.
1.3.3.1. System
human resource development management system
Current tourism
now in our country:
- In China
nursery:
Management organization about
human resource development
The tourism industry is divided into management units managed by management agencies.
state responsibility
In our country there is a Ministry
Education
- Management training
home
Ministry of Education and Training, including tourism education and training; Ministry of Labor
The Ministry of Labor, War Invalids and Social Affairs has the function of state management of labor and vocational training; the Ministry of Culture, Sports and Tourism has the function of state management of tourism.
The Central Government plays a role in guiding and creating resources and conditions for the development of social human resources in general and human resources in the tourism industry in particular.
- Locally:
According to management hierarchy, the agencies
house manager
The agencies related to human resource development in the local tourism industry include: People's Committees of provinces and centrally run cities with specialized agencies.
The subjects are: Department of Culture, Sports and Tourism, Department of Education and Training, Department of Labor, Invalids and Social Affairs, local authorities at all levels and affiliated training departments.
Interior; government
Local authorities play a very important role in human resource development. Local authorities concretize the State's human resource development policies and guidelines into specific regulations, applied in the development of human resources in the tourism industry.
local calendar suitable to practical conditions; attract, manage and use
Using human resources in the tourism industry; managing human resource training facilities (except for university-level training facilities managed by the Ministry of Education and Training).
- Grassroots level: Is the department that manages the development of human resources of each organization and unit operating in the tourism sector (usually the administrative organization department, human resources organization). Grassroots level has an impact on the development of human resources in the tourism sector of each tourism business unit and therefore, has a certain role in affecting the overall development of human resources in the tourism sector.
- System
Partner system:
Are the muscles
training facility, unit
study
Regularly provide training and research services to serve the development of human resources in the tourism industry, including new training and continuing training.
re-educate
on demand
society and the requirements of organizations
position, unit
in the Tourism industry. This partnership system plays an important role for
quality of human resources in the tourism industry. Currently there are about
There is a large gap between training quality and employment needs, so it is necessary to strengthen coordination between the partner system and the human resource users and pay more attention to training according to needs.
- Team of experts, teachers, lecturers: Are the force providing
consulting services, experience, intelligence, teaching and training
training, directly impacting the process of improving learners' capacity. Along with the partner system, the team of experts, teachers, and lecturers also
keep schedule
important role in the quality of human resources in the tourism industry
In the human resource development management system of the tourism industry, it is necessary to
Mentioning the role of the team working on human resource development in the tourism industry from concretizing state policies, policy planning and organizing the implementation of human resource development activities in the tourism industry, including:





