The issue of labor according to the market mechanism, organizing and rationalizing the labor process to save labor, increase labor productivity in relation to improving business efficiency and increasing profits is a fundamental change and difference in labor management under the previous subsidy conditions.
Fifth , in essence, business is investing capital and making capital profitable, or producing profits at an increasingly high level. This implies that, in order to do business, the Electricity Corporation, as a joint stock company of the market economy, is of course the autonomous subject of capital. In the framework of a joint stock company, capital is managed by the Board of Directors. Here , the company's capital is equity contributed by shareholders and capital borrowed through bank credit channels. In the subject structure of the Corporation, the State is an equal shareholder like other shareholders.
Unlike other capital sources, state capital is also in the form of shares, and how it is controlled and used is determined by enterprise law and market mechanisms.
Above are the decisive contents to establish business methods in the electricity industry.
3.2.2.3. Separate the implementation of social development policies from electricity business activities in electricity enterprises.
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General Assessment of the Current Status of Credit Policy Implementation for Students at Vietnam Bank for Social Policies -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Content of Implementation of Legal Policy on Management of Education Sector Officials -
Implementing credit policy for students at Vietnam Bank for Social Policies - 2 -
Factors Affecting the Implementation of the Digitalization Policy of Terrestrial Television Broadcasting in Dak Lak Province
Social policy is one of the important elements of State policy. In a market economy, many social policies are resolved through economic relations and economic mechanisms, or there are economic-social policies.
In the previous centrally planned economic system, the economy was basically a state economy and the economy was organized in the form of state or semi-state enterprises. Under these conditions, social policies and social work were carried out and implemented by the enterprises themselves. This means that enterprises are not simply economic organizations, but

economic unit – social xX. It can be said that an enterprise is a miniature xX society, and social xX is the sum of those enterprises. Enterprises as
That economic unit - xX society has both economic function and income generating function,
At the same time, it has the function of ensuring social security. Here , economic and social relations associated with the members of the enterprise are resolved by the enterprise. In the centrally planned economic system, this seems to be an effective model in ensuring social security. But if we look closely, it is nothing more than a re-establishment of the basic features of the traditional rural community model adapted to the low level of economic development, when the economy is a poor economy, a survival economy and people have not yet established themselves as autonomous individuals.
But when moving to a market economy, social relations undergo a fundamental change. In economics, value relations are the fundamental relations and the market mechanism is the mechanism that decides the fundamental issues of the economy. In turn,
This causes the economic-social complex to be intertwined in the divided community, and the economy and social relations are separated into activities with separate functions. While the dependent relations are replaced by market relations, the people as the core of social relations also change from dependent people into independent, autonomous individuals, and their labor becomes commodities. Of course, under these conditions, if the dependent relations are still maintained in the enterprise, and the economic functions and social functions are tightly intertwined, in a certain sense, it is maintaining an outdated economic-social model that is not suitable for the market economic process. Enterprises in the market economy have the basic function throughout which is business, that is, investing capital and making the value of capital increase, or being continuously reproduced and expanded according to the laws and mechanisms of the market economy. The business function in
This is separated from and independent of the function of ensuring social security. As with any other processes in the market economy, here, the law of specialization comes into full play, and under the influence of the law of specialization,
The independence of the business function and the social security function makes them capable of developing best. From here we see that, to completely switch to the business method, it is necessary to de-state the state nature of enterprises, place the economic activities of enterprises on the market economy system and operate according to the principles of
market barriers, at the same time, de-emphasize social security, or separate the social security function from the business activities of the enterprise.
We know that job creation is an economic and social issue closely related to poverty reduction and improving the lives of workers. In the subsidized economic system, enterprises are state-owned enterprises or collective enterprises, so enterprises are also the place to solve the problem of employment for workers. In other words, enterprises of the subsidized economic regime have the function of solving the problem of employment. In a certain sense, solving employment like this implicitly confirms that enterprises are also the ones implementing an important social policy: employment policy. From a social perspective, it seems that this is a reasonable model and while solving economic development, enterprises also solve the problem of full employment.
labor, that is, the issue of employment. But in fact, these are two different issues, especially at the micro level, at the enterprise level, these two processes are not always consistent with each other. To increase economic efficiency, changes in technology, in the organization of the labor process in relation to reducing labor costs will lead to a reduction in the demand for labor, or pushing labor out of the production labor process. Of course, if the surplus labor is not removed from the enterprise, the level of full employment will decrease and greatly affect business efficiency. This is a problem, or a difficult problem for state-owned enterprises in the subsidized economy, and this problem becomes the cause of the state of low productivity and inefficiency of state-owned enterprises. Therefore, the employment policy maintained at the enterprise level, or the enterprise with the function of solving the employment policy is essentially maintaining the old problem of the subsidized economy. Therefore, shifting to a market economy and putting enterprises into a business regime based on market principles requires separating job creation policies from business functions of enterprises, which is a necessity of business activities of enterprises in a market economy.
In a modern market economy, employment, therefore, the overall level
Employment and unemployment are macro issues, closely related to the
operation of the entire economy as a macro system. Here , the level of full employment, therefore, the unemployment level, employment is closely linked in numerical relation to economic growth, to the total investment level of the economy and to prices. It can be said that the employment issue is a macro issue, it depends on the decision
determined by the macroeconomic policy of the economy. This implies that social employment policy takes place on the whole economy – society and at the macro level. Therefore, at the micro level, enterprises cannot be the problem solvers.
employment issues, no function and ability to regulate the labor market.
Electricity is a special energy that determines all economic activities and activities in all areas of social life. It not only constitutes a part of the cost of economic activities, but also a significant expense of each family. In modern life, most of the modern equipment and facilities, which convey the achievements of development to each family and each person,
must use electricity. It can be said that electricity becomes the foundation of civilization, and therefore, to improve life, to "bring the light of civilization to everyone", money
The first priority is to bring electricity to families. In turn, due to the role
In its particularity, electricity goes beyond its economic-technical function and seems to have an inherent social function: to develop a backward region,
To support a manufacturing industry, or a certain poor, vulnerable class, people can invest in building power transmission systems and providing electricity for free, or at low prices. Here , through providing electricity not according to market economy rules, parity rules, people have implemented a social policy. It seems that there is an integration of different functions, which in
This is three in one: technical, economic and social. In a certain sense, this integration is a variation of the social security model of the old centrally planned economic system, in which economic processes and social processes are intertwined. But in the conditions of a market economy, this is an outdated and inappropriate model: It hinders the business process, in fact it distorts the business process, and worse, it turns electricity business into a social security process.
festival.
Of course, in the conditions of a centrally planned economic system, and in the early stages of the renovation process, on the one hand, people still have some who are not able to pay, but on the other hand, the more important point is that the subsidy mechanism still reigns in the electricity industry and state-owned enterprises in the electricity industry do not operate in a business manner, so at the same time, it is inevitable that people provide electricity in a subsidized manner. But in the conditions of a developed market economy and for the electricity industry to develop, electricity must become a commodity and be traded according to the principles of a market economy, then such subsidies and social guarantees through investment and prices are synonymous with hindering the process of marketization and commercialization of the electricity industry, and therefore, synonymous with preventing the development of the electricity industry. Therefore, in the new conditions, before the development requirements of the electricity industry, to marketize and commercialize electricity, it is necessary to abolish subsidies and ensure social security through investment and electricity prices.
In a market economy, there are many economic channels and tools to implement social goals and policies. For example, discount or transfer tools can simultaneously solve the electricity business of electricity production and trading enterprises and support for electricity users. Through discount and transfer tools, the business function of enterprises is separated from the social security function and becomes a professional function of enterprises, at the same time, social security in social development goals is implemented. It can be said that separating the social security function from enterprises is a necessity to marketize and commercialize the industry.
electricity.
3.3. Perspectives and solutions to innovate and improve the income distribution regime for individuals in EVN.
3.3.1. Viewpoint:
1 , The general viewpoint of innovation and improvement of income distribution regime in Vietnam Electricity Corporation is: Income distribution regime
is established on the basis of the economic regime and is an integral part of the economic regime, therefore, changes in the income distribution regime are on the basis of changes.
change the economic regime . This means that to innovate and perfect the distribution regime, the decisive factor is to change the economic regime to suit the requirements of economic and social development. Above we have seen that the development of the industry
Electricity, or more precisely, electricity as a key productive force of economic development in the context of strong transition to market economy and integration is determined by the marketization and commercialization of electricity production and supply activities. This means that business according to market principles is the economic regime of Vietnam Electricity Corporation, therefore, business according to market principles is the foundation on which the income distribution regime is established . This is the consistent viewpoint in the innovation and improvement of the income distribution regime in the Electricity Corporation. From here we can see that, ®
Innovating and perfecting the distribution regime, first and foremost, is to innovate and establish the economic regime, that is, to establish a business regime in the Electricity Corporation that is adaptive and suitable to the market economy and economic integration process . In other words, the innovation and perfection of the income distribution regime in the Corporation is now attributed to establishing its own business regime that is adaptive and suitable to the market economy and economic integration process. In a certain sense,
This is also the premise and basis on which to innovate and perfect the income distribution regime, therefore, it can also be considered a general solution for innovating and perfecting the income distribution regime in the Corporation . Indeed, considering the income distribution regime of the Electricity Corporation in recent times, we see that it is the income distribution regime of the administrative subsidized economic regime.
bureaucracy. This means that if there is no change in the economic regime, or in other words, still on the basis of the old economic regime, the subsidized economic regime, the innovation and improvement of the distribution regime can only be stuck within the framework of the old distribution regime, and in the end, the improvement solutions are only technical organizational solutions to change a few small, formal points with a limited scope, therefore, of little value.
Thus, the innovation in income distribution in the current context is a systemic and fundamental innovation, at the level of the distribution regime. Therefore, this innovation has its roots in the innovation of the economic regime, shifting production and supply.
Electricity from the administrative and bureaucratic subsidy regime to a business regime based on market principles and integration. Innovating the economic regime and establishing a business regime based on market economic principles is establishing the necessary foundation for innovating the distribution regime in the Corporation.
2 , The income distribution regime is established on the basis of the business regime according to market principles, therefore, income distribution is the distribution of the results of business activities, thus reproducing the bases and driving forces of business activities. This means that the income distribution relationship is the endogenous economic relationship of business activities, it is determined by the market economic relations and mechanisms and is the economic relations and mechanisms on which the business process takes place, at the same time those income distribution relations form the premises and bases for business to take place as a continuous reproduction process. In other words, distribution is organically linked to business, is born and operates in the business process, and is affected and governed by business activities. Therefore, income distribution is an essential part, a decisive step of business, income distribution must ensure the formation of premises, foundations and motivations for business to advance and develop . The basic point of view here is that on the basis of business advancement, creating an increasingly larger source of income not only provides a basis for businesses to increase accumulation in relation to their economic expansion and reproduction, but also creates
larger revenue streams to increase the income of individual participants
business. The issue is not just dividing the pie, or the ratio of division, but also making the pie bigger and bigger, thus making each slice bigger. Two or three slices of a small pie may still be smaller than one, or even half a slice of a large pie.
3 , Income distribution is the stage of realizing the economic benefits of the factors participating in the business process, which must ensure harmony and fairness . It can be said that fairness is a consistent viewpoint in the distribution of the market economy. The point to be emphasized here is that distribution, on the one hand, solves the economic benefits between the participants in generating income, but also forms income and resources for the parties participating in the business process. These resources have profound significance in reproducing new resources.
For individual workers, it is an essential part of reproduction to expand labor capacity. If viewed broadly, distribution is related to the issue of human development. Particularly for business units, income distribution in
This does not completely occupy the function of human development, but the distribution of income to individuals accounts for the main part of their income, therefore, contains an important part of human development resources. The harmony and fairness in distribution does not only lie in the division of income, but in the formation of the foundations for the formation and development of the capacities of individuals participating in the production - business process, therefore in distribution.
Thus, income distribution in a business enterprise has the function of helping the business process best implement the requirements of market rules and mechanisms in relation to creating pressure for the business.
Innovation in production methods helps increase productivity, reduce costs and for individuals, continuously improve their capacity, thereby increasing income .


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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