Quality Management and Levels of Quality Management

exactly how production and service provision should be conducted

What quality standards are maintained? Quality standards are maintained through

compliance with mechanisms, processes,... logically arranged in the system

Furthermore, to prevent errors in the production and service provision process, it is required that the DBCL transfer responsibility for quality to each worker, working in the production cycle or

service

and often follow quality teams/groups, instead

for inspection

inspectors, although inspectors can still play an important role in DBCL .

According to Freeman (1994), DBCL is a systematic approach

to identify market needs and adjust working methods

work to meet those needs. According to this approach, in order to

make sure that the porcelain

network and organization purpose

can do it all

all

people in the group

clearly defined, systematic

system by which the public

The work done is carefully thought out, clear and communicated.

reach all members; in which, all members know clearly

responsibility and work together to carry it out [75].

According to Vietnamese standards, "QA is all planned and systematic activities implemented within a management system that have been demonstrated to be sufficient to provide adequate confidence that an entity (object) will fully satisfy quality requirements" (TCVN 5814).

From the above analysis and viewpoints, it can be understood that: DBCL is all planned, purposeful, systematic activities carried out in the management system with a focus on preventing possible errors from the very first step by proven processes and mechanisms.

sufficient to provide confidence to interested parties that a product or service will satisfy quality requirements for a given purpose.

highest, has a close relationship with DBCL, continues and develops

DBCL system. Total quality management creates a quality culture.

quality, where the goal of every member of the organization is to satisfy the customer, the customer has the ultimate power. Total quality management provides customers with what they want, when they want it, and how they want it not only now but also in the future. Total quality management is only suitable for mature organizations, with decentralized structures and flexible operating mechanisms.

For the intermediate schools of the People's Public Security, with the characteristics of the armed forces,

centralized management, all activities according to legal and regulatory targets

CAND, to improve the quality and efficiency of management, access to

DBCL is appropriate.

level

2.2.3. Ensuring the quality of education and training management in the

People's Police College according to quality assurance approach

Research and apply DBCL theory to the field of education, with the following

different views, such as:

Woodhouse (1992) argues that

DBCL are systems

systems, policies, procedures, processes, actions and attitudes adopted by the authority

authority or basis

education identifies, builds and implements

to

achieve, maintain, monitor and strengthen

quality

[96]; Organization

Ministry

Southeast Asian Ministers of Education (SEAMEO) (2003) stated that the quality assurance system includes the organizational structure, procedures, processes and necessary resources of training institutions used to implement synchronous management, aiming to achieve

standards, criteria and specific indicators issued by the state, to enhance and continuously improve quality to satisfy learners' requirements and meet labor market needs; Navigation (1997), argues that each vocational training institution needs to have its own internal quality assurance process. On the basis of

that facility

external management visit to

make an assessment

In addition, it provides reports on strengths and recommendations for educational institutions to improve themselves [79].

According to authors Pham Thanh Nghi and Vu Hoang Ngan, DBCL is

viewed as a system that includes other forms of assessment

applied to carry out a certain process. The DBQ process must always be initiated from the internal management of the higher education institution [44].

In general, all viewpoints agree that educational quality assurance is considered a system of mechanisms and processes applied to ensure predetermined quality requirements or continuous quality improvement including planning, defining, encouraging, evaluating and controlling quality.

From the concept of quality assurance and the above viewpoints, it can be understood that: Educational quality assurance is all planned, purposeful, and systematic activities carried out in the management system with a focus on preventing errors from the first step to the last step to create adequate confidence that training activities and products (students, graduates) will fully satisfy the requirements for educational quality according to the expected training objectives.

Educational institutions affirm the quality of their training, research and service provision through quality assurance. From determining the nature of

DBCL is to create customer confidence in the quality of products and services, going to review the process by which standards are maintained.

To demonstrate and create trust in training activities and products, educational institutions focus on building quality standards and processes, mechanisms, policy systems, actions, and attitudes to achieve, maintain, monitor, and strengthen educational quality at an acceptable standard level and find solutions to continuously improve educational quality, ensuring that educational institutions fulfill their missions. At the same time, transfer the main responsibility for quality from upper and external managers to teachers and lower-level managers.

At each muscle

Department of Education and Training is the

combination of DBCL

beside

internal and external quality assurance of that educational institution. Internal quality assurance is undertaken by the school, enhancing the autonomy of the educational institution in organizing its training process. External quality assurance is carried out by functional agencies and organizations outside the school (including quality assessment organizations). Internal quality assurance is an important factor because the quality of education of

Schools must be actively created by the schools themselves, although other agencies

External management also has certain responsibilities. Within the scope of this thesis, the author only considers internal quality assurance in intermediate police schools.

From research on

QLDT in

Police and Secondary Schools

Educational DBCL, can

understand:

Management

at the Police Secondary Schools according to

DBCL approach is the organized, systematic, targeted impact of

owner

body

management into the training process from

first step to last step

together with quality standards, by processes, mechanisms

regime

to

To develop in students the necessary capacities and qualities to meet the requirements of police units and localities at the grassroots level.

Police secondary schools conduct training management according to the DBCL approach through specific management activities: