67
The initiators cannot be financed by credit institutions through traditional credit granting methods such as: the initiator's debt ratio is too high, the initiator's financial situation is unhealthy, etc. while the initiators' new investment projects are very feasible.
In addition to these reasons, TTDA is also implemented on the basis of risk sharing between credit institutions and project initiators or tax benefits that initiators can receive, thereby helping project initiators mobilize capital sources to implement investment projects, which creates investment demand contributing to economic growth in the present and future for countries once investment projects are put into operation.
On the other hand, TTDA also helps the national economy to have more facilities (factories, machinery, real estate, commercial centers, etc.) and important technical infrastructure for the economy, especially for developing countries, which are in dire need of attracting more investment capital from domestic and foreign economic sectors to improve the deteriorating infrastructure situation, as well as need to invest in many other important infrastructure projects to prepare for the take-off of the economy of developing countries in the future.
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Innovation in Teacher Selection, Use and Transfer According to Job Position Project -
Performance of Project Lending Forms at Oil and Gas Finance Company -
Completing project lending activities of the Petroleum Finance Company (PVFC) - 2 -
Environmental impact assessment of Thanh Minh industrial cluster infrastructure investment project, Phu Tho town, Phu Tho Province - 2
1.3.3.3. Project funding helps the transfer and use of new technology more and more
With governments of countries encouraging foreign investors to implement investment projects in their countries by the TTDA method, the process of technology transfer from developed countries to developing countries will increase, especially in the fields of mineral exploitation and processing, power plants (thermal power, nuclear power), material manufacturing and new energy sources. Accompanying the transfer of new technology is the process of training highly qualified human resources and a team of skilled technical workers, with skills, knowledge and labor discipline of a public nature.

industry, thereby contributing to creating a quality human resource which is a necessary factor for the economic growth of countries.
1.3.3.4. Funding projects to provide essential goods and services to satisfy consumer needs and increase people's welfare
TTDA is also considered the best way for governments to encourage private sector participation in investing in infrastructure and public utilities for society (education, health, clean water supply, environmental treatment, amusement parks, public passenger transport, etc.), thereby helping the government reduce public investment pressure from the state budget and allowing the government to have more resources to invest more in social security programs aimed at increasing welfare and gradually raising the living standards of the people.
1.3.3.5. Project financing contributes to economic restructuring and promotes institutional reform
Finally, with governments encouraging the development of the PPP model (PPP is considered one of the forms of TTDA), it will require governments to increasingly improve their institutions, as well as change their thinking about economic management and operation, in order to create an attractive and competitive business environment, minimize and share risks with investors, enhance accountability, as well as provide necessary support and guarantees for investors, etc. On the other hand, it also helps governments have the opportunity to develop orientations, plans, and schemes to attract investment projects in fields, industries, and regions with the aim of promoting economic restructuring, towards a modern economic structure and ensuring balance between industries, sectors, and regions of the country, which are factors measuring the level of economic development of countries.
Chapter 1 Conclusion
In the first part of chapter 1, the author presented general issues about investment projects including the concept, characteristics, basic contents of an investment project and traditional credit granting methods for investment projects (loans according to investment projects, syndicated loans and CTTC). In the next part of this chapter, the author presented the theoretical basis for the TTDA method for investment projects including the concept of TTDA, the characteristics of a TTDA compared to traditional financing, participating entities, TTDA structures, the advantages and disadvantages of the TTDA method for initiators and participating credit institutions, the role of credit institutions when participating in TTDA loans. Most importantly, the author showed the necessity of applying and expanding the TTDA method at credit institutions to contribute to accelerating the economic development process of countries.
The basic theories are systematized with sufficient scientific content to form a theoretical framework to guide the research process to realize the research objectives of the topic.
CHAPTER 2
CURRENT STATUS OF APPLICATION AND EXPANSION OF PROJECT FINANCE METHODS AT CREDIT INSTITUTIONS IN VIETNAM
2.1. ANALYSIS OF THE POSSIBILITY OF APPLYING PROJECT FINANCE METHODS AT CREDIT INSTITUTIONS IN VIETNAM
2.1.1. Introduction to the credit institution system in Vietnam
The current system of credit institutions in Vietnam is established and organized to operate according to the Law on Credit Institutions 2010, including:
- Domestic commercial banks are established and organized in the form of joint stock companies;
- State-owned commercial banks are established and organized in the form of single-member limited liability companies with 100% charter capital owned by the State;
- Domestic non-bank credit institutions are established and organized in the form of joint stock companies or limited liability companies;
- Joint venture credit institutions and 100% foreign-owned credit institutions are established and organized in the form of limited liability companies;
- Cooperative banks and people's credit funds are established and organized in the form of cooperatives.
- Microfinance organizations are established and organized in the form of limited liability companies.
According to data compiled from the State Bank of Vietnam (SBV) website, as of June 30, 2013, Vietnam currently has 5 state-owned commercial banks, 34 joint-stock commercial banks, 5 100% foreign-owned banks, 4 joint-venture banks, 12 finance companies, 18 finance companies, 1 Social Policy Bank and 1 Vietnam Development Bank, 968 People's Credit Funds.
people, 50 foreign bank branches, 49 representative offices of credit institutions abroad.
From the above types of credit institutions, the types of credit institutions in Vietnam today can be divided into the following groups:
- Credit institutions are commercial banks;
- Non-bank credit institutions;
- Foreign credit institutions;
- Cooperating credit institutions;
- Government credit institutions.
The following are the charter capital scale and main fields of operation of each type of credit institution in Vietnam:
2.1.1.1. Commercial banks
According to Decree 59/2009/ND-CP dated July 16, 2009 on the organization and operation of commercial banks, a commercial bank in Vietnam is understood as a bank that is allowed to carry out all banking activities and other related business activities for profit purposes according to the provisions of the Law on Credit Institutions and other provisions of law.
Also according to Decree 59/2009/ND-CP, commercial banks in Vietnam include:
including:
State commercial bank
Is a commercial bank in which the State owns more than 50% of the charter capital. Commercial bank
State-owned banks include commercial banks with 100% state-owned charter capital and joint-stock commercial banks with more than 50% state-owned charter capital.
According to statistics updated to June 30, 2013 from the SBV's website, Vietnam currently has 5 state-owned commercial banks: Joint Stock Commercial Bank for Foreign Trade of Vietnam (Vietcombank), Joint Stock Commercial Bank for Industry and Trade of Vietnam (Vietinbank), Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV), Mekong Delta Housing Development Bank (MHB) and Vietnam Bank for Agriculture and Rural Development (Agriabank). Of which, there are 2
State-owned commercial banks with 100% state capital include the Vietnam Bank for Agriculture and Rural Development (Agribank) and the Mekong Delta Housing Development Bank (MHB). Three state-owned commercial banks with more than 50% state capital include: Vietnam Joint Stock Commercial Bank for Industry and Trade
Vietnam Joint Stock Commercial Bank for Investment and Development (BIDV), Vietnam Joint Stock Commercial Bank for Foreign Trade (Vietcombank) 3 .
Regarding charter capital, as of June 30, 2013, the total charter capital of the 5 state-owned commercial banks mentioned above was up to 111,055 billion VND. State-owned commercial banks play the role of providing medium and long-term credit capital mainly for state-owned corporations, groups and enterprises in the private economic sector at home and abroad.
Joint Stock Commercial Bank
Is a commercial bank organized in the form of a joint stock company. This is the type of credit institution that currently accounts for the largest number in the commercial banking sector in Vietnam.
Also according to official data from the SBV's website, as of June 30, 2013, Vietnam has 34 joint stock commercial banks. Vietnam's joint stock commercial banks currently own a total charter capital of up to 177,773 billion VND and play the role of providing medium and long-term credit capital mainly for the domestic and foreign private economic sectors including limited liability companies, joint stock companies and private enterprises, foreign-invested enterprises, etc.
Joint venture commercial bank
Is a commercial bank established in Vietnam, with capital contributions from the Vietnamese Party (including one or more Vietnamese banks) and the foreign Party (including one or more foreign banks) on the basis of a joint venture contract. Commercial Bank
3 Specifically, by the end of 2012, the State still held controlling shares at Vietcombank at 77.11%, BIDV at 95.76% and Vietinbank at 64.2% [ 74]
73
A joint venture is established in the form of a limited liability company with two or more members, is a Vietnamese legal entity, and has its headquarters in Vietnam.
As of June 30, 2013, Vietnam has 4 licensed joint venture banks with a total charter capital of approximately 458.5 million USD, including: VID PUBLIC Bank, INDOVINA BANK LIMITED, VINASIAM BANK and Vietnam-Russia Joint Venture Bank. Joint venture banks also operate mainly in providing credit and banking services to foreign-invested enterprises in Vietnam. However, they have also participated in co-financing or syndicated lending for investment projects with other credit institutions in Vietnam such as Indovina Bank and Vinasiam Bank.
100% foreign-owned commercial bank
A commercial bank established in Vietnam with 100% foreign-owned charter capital; in which there must be a foreign bank owning more than 50% of the charter capital (parent bank). A 100% foreign-owned commercial bank is established in the form of a limited liability company with one member or two or more members, is a Vietnamese legal entity, and has its head office in Vietnam.
As of June 30, 2013, SBV has licensed the establishment of 5 100% foreign-owned banks in Vietnam operating under the LLC model, including: HSBC, Standard Chartered, Shinhan Vietnam, ANZ and Hong Leong. 100% foreign-owned banks in Vietnam currently own a total charter capital of approximately VND 19,547.1 billion. The strategic orientation of these banks in the Vietnamese market is retail banking. However, they have also participated in providing credit or financing for large investment projects in Vietnam such as HSBC and ANZ.
2.1.1.2. Non-bank credit institutions
According to the Law on Credit Institutions 2010 of Vietnam, a non-bank credit institution is a type of credit institution that is allowed to perform one or several banking activities as prescribed by this Law, except for activities of receiving deposits from individuals and providing financial services.
74
providing payment services through customer accounts. Non-bank credit institutions in Vietnam currently include financial companies and financial companies:
Finance companies
According to Decree 79/2002/ND-CP dated October 14, 2002 of the Government on the organization and operation of financial companies, a financial company is a type of non-bank credit institution, with the function of using its own capital, mobilized capital and other capital sources to lend and invest; providing financial and monetary consulting services and performing a number of other services as prescribed by law, but not providing payment services, not accepting deposits of less than 1 year.
As of June 30, 2013, there were 18 financial companies nationwide with a total charter capital of VND 20,317.9 billion. Financial companies are operating mainly in the field of consumer lending, however, they are also participating in medium and long-term loans for investment projects, especially the Petroleum Finance Company (PVFC) which has provided loans or syndicated loans for many investment projects in the fields of petroleum and real estate.
Financial leasing companies
A financial leasing company is a type of financial company whose main activity is financial leasing. While commercial banks are allowed to provide medium and long-term credit for customers' investment projects through investment project loans and syndicated loans, financial leasing companies (FIs) in Vietnam are allowed to provide medium and long-term credit for customers' investment projects through financial leasing services.
Currently, according to official statistics from the SBV's website, as of June 30, 2013, Vietnam has 12 CTTC companies currently operating with a total charter capital of about 3,650 billion VND and 13 million USD. Vietnamese CTTC companies are playing the role of providing medium-sized credit capital.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
zt2i3t4l5ee
zt2a3gsnon-credit services, joint stock commercial bank
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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