The program and project management agency is approved by the sponsor to consider funding in each period to carry out the next preparation steps.
2. Prepare, appraise and approve ODA project program content
The preparation work is carried out as follows: First, the aid agency will request the preparation of ODA program and project documents, followed by the determination of the domestic financial mechanism for the use of ODA. After completing the above steps, the ODA receiving agency or department will plan to prepare capital for that ODA program or project.
Main contents of the ODA program and project preparation plan:
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Some solutions to improve the efficiency of attracting and using ODA capital in the forestry sector in Vietnam - 13 -
Developing agricultural and forestry processing industry in the provinces of the North Central region - 7 -
Some solutions to improve the efficiency of attracting and using ODA capital in the forestry sector in Vietnam - 1 -
Assessment and Forecast of Impacts During Project Preparation Phase
Objectives and results to be achieved in the preparation process, along with detailed outlines and content requirements for program and project documents. Sequence of preparation steps, main results of each step, main activities serving each result.

Assign implementation, organize and clearly state the subjects that need to be attracted to participate in the preparation process.
Differences between Donor and Recipient country procedures`
Schedule for completion of activities, results of preparation process and schedule for mobilizing corresponding inputs.
Appraisal and approval of ODA project program content will be approved by the competent Prime Minister.
3. Negotiating, signing, ratifying or approving specific international treaties on ODA
Negotiation: The Prime Minister appoints an agency to represent the Government in negotiating international treaties on ODA with foreign parties.
Signing: In case the international treaty on ODA must be signed in the name of the Socialist Republic of Vietnam, the Prime Minister shall submit to the President for consideration and decision after the competent authority presiding over the negotiations submits to the Prime Minister the results of the negotiations, the content of the agreements to be signed with the foreign party, and at the same time proposes a representative of the Government to sign the international treaty on ODA with the foreign party. The document submitted to the Prime Minister must be accompanied by written opinions from the Ministry of Planning and Investment, the Ministry of Finance and the Ministry of Justice .
Ratification or approval: The Government approves international treaties on ODA
4. Implement ODA programs and projects
The management and use of ODA capital for basic construction projects must comply with this regulation and the current management regimes of the State on investment and construction management. In case international treaties have different provisions, the signed international treaties on ODA must comply .
5. Monitoring, evaluating, accepting, settling and handing over results of ODA programs and projects
Monitoring and evaluation of ODA programs and projects must be conducted regularly, periodically updating the implementation status of programs and projects and must:
Clearly define the resources used, implementation progress, completion deadline, quality objectives and acceptance criteria for each project.
Establish an internal information system, collect and store complete information, data, documents, books, vouchers of programs, projects, contractor reports, etc.
Prepare implementation reports according to regulations, provide and share information through the monitoring and evaluation system between management levels.
Acceptance, settlement and handover of program and project results:
The appraisal and approval of technical designs and total estimates, construction licensing, construction quality management, acceptance, handover, warranty, and insurance of construction works under ODA investment programs and projects are carried out in accordance with State regulations on investment and construction management.
For ODA technical assistance programs and projects, after completion of implementation, the Project Owner organizes acceptance and takes necessary measures to continue exploiting and promoting the achieved results .
The settlement of ODA programs and projects must be carried out in accordance with the provisions of international treaties on ODA and State regulations.
II. CURRENT STATE OF VIETNAM'S FORESTRY INDUSTRY
1. Forest resources and potential
Due to unsustainable management and use and the huge demand for reclaiming forest land and forest products for socio-economic development, the area and quality of forests have been continuously declining in recent years. According to available documents, in 1943, Vietnam had 14.3 million hectares of forest, with a coverage of 43%, by 1990 it was only 9.18 million hectares, with a forest coverage of 27.2%; in the period 1980 - 1990, an average of more than 100 thousand hectares of forest were lost each year. However, since 1990, the forest area has increased continuously thanks to afforestation and natural forest restoration (except for the Central Highlands and Southeast regions, where the forest area is still on a downward trend). According to the announcement in Decision No. 1970/QD/BNN-KL-LN dated July 6, 2006, as of December 31, 2005, the national forest area was 12.61 million hectares (forest cover 37%), of which 10.28 million hectares were natural forests and 2.33 million hectares were planted forests; divided into 3 types of forests as follows:
Special-use forests: 1.93 million hectares, accounting for 15.2%;
Protective forests: 6.20 million hectares, accounting for 49.0%;
Production forests: 4.48 million hectares, accounting for 35.8%.
The total timber reserve is 813.3 million m3 (natural forests account for 94%, planted forests account for 6%) and about 8.5 billion bamboo trees. The average timber reserve of natural forests is 76.5 m3/ha and planted forests is 40.6 m3/ha. Timber is mainly concentrated in 3 regions: the Central Highlands accounts for 33.8%, the North Central region 23% and the South Central region 17.4% of the total reserve. The total area of non-timber forest products planted is 379,000 ha, mainly concentrated in 3 regions: the North Central region, the Central Highlands and the Northeast.
With the above forest capital, the current average target in our country is 0.15 ha of forest/person and 9.16 m3 of wood/person, which is low compared to the corresponding world targets of 0.97 ha/person and 75 m3/person.
The total unused land area of the country is 6.76 million hectares, of which 6.16 million hectares of bare hills and mountains account for 18.59% of the country's area; the distribution decreases gradually by region as follows: the Northeast accounts for 28% of the total area of bare hills and mountains, the Northwest 21%, the North Central Coast 19%, the South Central Coast 13%, the Central Highlands 12%, the Southeast 5%.... In the total area of bare hills and mountains, up to 71% of the area is distributed at an altitude of < 700 m and 38% of the area is distributed at a slope of 16 - 350. This area of bare hills and mountains will be potential, but also a challenge for forestry production development in the coming period, because most of it is sloping, infertile land and scattered.
2. Existence and weaknesses in the Forestry sector
Although the forest area has increased, the quality and biodiversity of natural forests in many places continue to decline (in 2005, compared to the results of the 1999 forest inventory, the area of rich natural forests decreased by 10.2%, and medium forests decreased by 13.4%; while restored forests increased by 20.7% and planted forests increased by 50.8%). The progress of afforestation of the 5 million hectare new forest planting project has not yet reached the target, especially (in the period 1998 - 2005, the total area of newly planted forests reached 70% of the plan, and the planting of industrial raw material forests only reached 49% of the plan). In some localities, forests continue to be destroyed due to land use conversion, illegal exploitation, slash-and-burn cultivation, etc. (from
From 2000 to 2005, there were an average of 9,345 cases of deforestation per year and the area cleared
2,160 ha/year) and unusual flash floods, droughts, and landslides are partly caused by forest loss or degradation;
The growth of the forestry sector is low and unsustainable (according to the General Statistics Office, the growth rate of the forestry sector in 2000: 4.9%, in 2001: 1.9%, in 2002: 1.6%, in 2003: 1.1%, in 2004: 1.1%, in 2005: 1.2%), low profits, weak competitiveness, the potential of forest resources has not been comprehensively and reasonably exploited, especially non-timber forest products and environmental services. Planted forests as well as natural forests have low productivity and quality, not meeting the needs for socio-economic development, especially large wood materials for processing and export industries;
Although the forest products processing industry has developed rapidly in recent years, it has been mainly spontaneous, unstable, lacking in planning and strategic vision, low competitiveness, poor linkage and division of production, failing to build a brand in the world market, lacking investment capital for development and modernization of technology; the source of raw wood is unstable, dependent on imports (in the past 4 years, the export turnover of forest products processing has increased dramatically by 400%, but imported raw materials account for 80% of total demand);
The impact of the forestry sector on hunger eradication and poverty reduction is still limited, not creating many jobs; the income of forest workers is low and unstable (in Thanh Hoa, the average income from forestry of the well-off households is about 461 thousand VND/person/year, the group of households escaping poverty is 786 thousand VND/person/year, the group of poor households is 241 thousand VND/person/year), the majority of people in mountainous areas cannot make a living from forestry, the lives of forestry staff and workers are still very difficult.
III. CURRENT STATUS OF ODA CAPITAL ATTRACTION AND USE
1. Situation of ODA capital mobilization and use in Vietnam
Mobilizing official development assistance (ODA) capital in Vietnam in recent times has been actively implemented, following the policy of the Party and State of Vietnam "ready to be a friend and reliable partner of countries in the international community, striving for peace, independence and development". ODA mobilization has been carried out in many different forms and at all levels from the central to the grassroots as well as at Vietnam's diplomatic representative agencies abroad.
Through the annual CG Conferences, donors have committed ODA to Vietnam with the following year's level being higher than the previous year and the total expected amount is 14.7 billion USD in the period 2001 - 2005. The above committed ODA capital includes non-refundable aid accounting for about 15 - 20%, the rest is preferential loans. This committed ODA capital is used for many years, depending on the duration of specific programs and projects.
Chart 1 : Proportion of ODA investment in industries
5.8%
7.9%
13.1%
8.8%
16.3%
25.7%
22.4%
Transport
Electricity of Agriculture and Rural Development
Water supply and drainage GDĐT-KHCN
Medical-social
Other
(Source: UNDP-2004)
Chart 2: 10 industries receiving the most ODA in 2003
37
46
84
88
112
115
123
172
285
298
Natural Resource Development Management
Health Human Resource Development
Agriculture Territorial Development
Social Development
Energy Economic Management
Transportation
Source: UNDP
0 50 100 150 200 250 300 350
Million USD
To use the committed ODA capital, Vietnam has signed international treaties on ODA (projects, protocols, agreements, programs) with donors. From 2001 to the end of 2004, the total value of international treaties on ODA signed reached 8,781 million USD, of which 7,385 million USD was loans and 1,396 million USD was non-refundable aid, accounting for about 78% of the total committed ODA capital in the same period.
ODA capital has been prioritized for use in areas such as transportation; development of power sources and transmission and distribution networks; agricultural and rural development including irrigation, aquaculture, forestry combined with hunger eradication and poverty reduction; water supply and drainage and environmental protection; healthcare, education and training in science and technology, and economic growth.
Capacity and institutional strengthening... The ODA usage structure is close to the requirements set forth by the 9th Congress.
The ODA capital disbursed to the state budget (excluding disbursements for expenses in the donor country, expenses for experts...) in the period from 2001 to the end of 2004 is estimated at about 6,172 million USD, equal to 71.9% of the total value of signed international treaties on ODA and equal to 55% of the total ODA committed during this period. It is expected that disbursement in 2005 will reach about 1,700 million USD.
ODA disbursement levels vary between donors and between project types. Technical assistance projects often have high disbursement levels (mainly for experts, equipment and machinery purchases and training). Construction investment projects often have slow disbursement due to the time it takes to prepare for investment such as compensation, resettlement, bidding and bid evaluation. In general, ODA disbursement in the past has only reached about 70 - 80% of the plan.
Chart 3 : ODA commitments and disbursements in the period 1993-2003
Billion USD
3
2.5
2
1.5
1
0.5
0
Commit
Disbursement
1993 1995 1997 1999 2001 2003 Year
( Source: Ministry of Planning and Investment )
State management of ODA has been strengthened. In 2001, the Government issued a new Decree on ODA management and use, creating a tight and fairly consistent legal framework for state management of ODA. During the period 2001 -

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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