- Comply with the regular and ad hoc statistical reporting regime according to the regulations of the State Bank and Agribank.
- Perform other tasks assigned by the Branch Director.
c) Customer Service Department for production households and individuals
- Advise and propose to the Branch Director to develop goals and strategies for production households and individuals (including cooperatives), classify customers and propose preferential policies for each type of customer to expand credit in the direction of closed investment including: Production, processing, trade, consumption and export.
- Economic analysis by industry, technical economic profession, customer portfolio to
Choose safe and effective lending methods.
- Propose expansion and development of credit services, products and credit markets.
applicable to production households and individuals in the area.
- Grant credit to production households and individuals according to the authorization hierarchy or submit to the Head Office for approval for loans beyond the authority.
- Perform debt classification, analysis, and have specific solutions in handling and collecting debts.
debt collection for production households and individuals.
- Implement regulations, procedures, and instructions on credit granting for production households and individuals; inspect and supervise the implementation and specialized inspections at units and type III branches that are decentralized and authorized for management and operation by the Board of Members.
- Coordinate the implementation of risk management in the credit sector, synthesize risk handling request files for production households and individuals; perform archiving work according to regulations.
- Comply with the regular and ad hoc statistical reporting regime according to the regulations of the State Bank and Agribank.
- Perform other tasks assigned by the Branch Director.
d) Accounting - Treasury Department
The Accounting - Treasury Department has the following responsibilities:
- Directly perform accounting, statistical accounting and payment according to regulations
of the State Bank, Vietnam Bank for Agriculture and Rural Development.
- Develop financial planning targets, finalize financial revenue and expenditure plans, and salary funds for branches in the area and submit to the superior Agricultural Bank for approval.
- Manage and use specialized funds according to regulations of the Bank for Agriculture and Rural Development.
on site
- Synthesize and store records and documents on accounting, bookkeeping, settlement and reports.
report as required.
- Make payments to the State budget according to the law.
- Carry out domestic and international payment operations according to regulations.
- Comply with regulations on treasury safety and treasury stock levels as prescribed.
- Manage and use information and computing equipment to serve business operations according to regulations of the Vietnam Bank for Agriculture and Rural Development.
- Comply with reporting and specialized inspection regime.
- Perform other tasks assigned by the Branch Manager.
e) Computer Room
The Computer Department has the following tasks:
- Synthesize, compile and store data and information related to the activities of
branch.
- Handle arising transactions related to accounting, statistical accounting, business accounting and credit and other activities serving business operations.
- Comply with reporting, statistics and providing data and information according to regulations.
determined
- Management, maintenance and repair of machinery and IT equipment.
- Provide IT services.
- Perform tasks assigned by the Branch Manager.
f) Administration and Human Resources Department
The Administration and Personnel Department has the following responsibilities:
- Develop monthly and quarterly work programs for the branch and be responsible for regularly urging the implementation of the program approved by the Branch Director.
- Develop and implement internal meeting programs for branches and affiliated branches of the Agricultural Bank in the area. Directly act as general secretary for the Director of the Agricultural Bank Branch.
- Legal advice in the implementation of specific tasks regarding contract signing, litigation activities, civil, criminal, economic, labor, and administrative disputes related to officers, employees, and assets of the branch.
- Enforce laws related to security, order, fire and explosion prevention at the facility.
mandarin.
- Liaison with local judicial authorities.
- Store legal documents related to banks and regulatory documents
mechanism of Agricultural Bank.
- Analyze and evaluate legal documents related to operations at the Bank branch.
Agricultural products.
- Contact point for customers coming to work at the branch.
- Directly manage the branch's seal; perform administrative, clerical, reception, security, and medical work of the branch.
- Carry out basic construction work, purchase and repair fixed assets, purchase cheap and easily damaged labor tools; manage collective houses, guesthouses, and motels of the agency.
- The focal point in taking care of the material, cultural and spiritual life and visiting the sick, the sick, the mourning and the happy occasions of cadres and employees.
- Draft regulations on working style in the unit and relationship with Party organizations, Trade Unions, and affiliated branches in the area.
- Participate in and propose network expansion, prepare personnel for network expansion, complete documents and procedures related to transaction offices and branches.
- Directly implement salary and insurance regimes, labor management; according to
to implement labor regulations and collective labor agreements.
- Propose labor norms and allocate salary funds to affiliated branches of the Agricultural Bank in the area according to the financial allocation regulations of the Agricultural Bank.
- Carry out staff planning, propose sending staff and employees on business trips and study domestically and internationally according to regulations. Regularly summarize and monitor staff and employees who are planned and trained.
- Propose, complete and archive records in accordance with the regulations of the State, Party, and State Bank in appointing, dismissing, rewarding, and disciplining officers and employees within the scope of authorization of the General Director of the Agricultural Bank.
- Directly manage the staff records of the management branch and complete the records and policies for retired staff, leave the regime according to the regulations of the State and the banking industry.
- Carry out emulation and reward work of the branch.
- Comply with statistical reporting and thematic inspections.
- Perform other tasks assigned by the Director.
g) Internal Control and Inspection Department
The Internal Control and Inspection Department has the following tasks:
- Develop annual and quarterly work programs in accordance with the inspection and control work program of the Agricultural Bank and the specific characteristics of the unit.
- Strictly comply with the professional instructions of inspection and auditing. Organize and implement inspection and control according to the outline and program of inspection and control of the Agricultural Bank and the unit's plan, control to ensure safety in business operations right at the headquarters and affiliated branches.
- Conduct periodic summaries and thematic summaries every quarter, 6 months and year. Organize monthly meetings for inspectors of type 3 bank branches. Synthesize and promptly report inspection and audit results, and correction of outstanding issues.
periodically send the Inspection and Control Team of the Representative Office and the Internal Inspection and Control Board. Every month, send a quick report on the direction and operation of its inspection and auditing activities to the Internal Inspection and Control Board.
- Coordinate with inspection teams of the Agricultural Bank, inspection and auditing agencies to conduct inspections at branches according to regulations.
- Organize inspections, verifications and advise the Director to resolve petitions within his/her authority. Act as a permanent member of the Anti-Corruption Committee, advising leaders in anti-corruption, embezzlement, waste and thrift practices at his/her unit.
- Secure records, documents, and information related to the inspection and examination of cases according to regulations; perform information management (secure internal inspection records, collect, process, store, and provide) and prepare reports on internal inspections according to regulations.
- Detect legal inaccuracies in documents issued by the Branch Director. Provide opinions and coordinate with departments according to their functions and tasks.
- Perform other tasks assigned by the General Director, Head of the Inspection Committee,
Internal Control or Director assigned.
h) Foreign Exchange Trading Department
The Foreign Exchange Trading Department has the following duties:
- Foreign currency trading operations (buying, selling, converting) for international payments
direct economic according to regulations.
- Make international payments via SWIFT network of Agricultural Bank.
- Carry out credit and foreign currency guarantee operations related to international payments.
- Provide remittance and money transfer services, open foreign customer accounts
outside.
- Perform information management (archive analysis records, secure, provide information related to the department's work and prepare reports according to regulations).
- Perform other tasks assigned by the Director.
i) Service and marketing department
The service and marketing department has the following responsibilities:
- Directly perform transaction tasks with customers (from contact, receiving customer requests for banking services, guiding transaction procedures, opening accounts, etc.) marketing and introducing banking products and services; receiving customer feedback on services, absorbing and proposing improvement instructions to continuously meet customer satisfaction.
- Propose and advise the Branch Director on: policies for developing new banking products and services, improving transaction processes, customer service, developing marketing plans, information, propaganda and promotion, especially branch activities, services and products provided on the market.
- Implement marketing and communication plans as directed by
Agricultural Bank and Branch Manager.
- Develop a brand promotion plan, implement corporate culture, establish a program to coordinate with press and media agencies, promote the activities of the branch and the Agricultural Bank.
- The focal point for the Director to direct marketing, information and propaganda activities for dependent units.
- Directly organize information marketing and propaganda using appropriate forms.
such as publications such as catalogs, books, calendars, cards, brochures, posters... according to regulations.
- Carry out storage, exploitation and use of publications, products and items such as documentaries, images, audio and video tapes... reflecting important events and activities of historical significance to the unit.
- Contact with marketing, press and communication agencies to carry out marketing, information and propaganda activities according to regulations of the Agricultural Bank.
- Serve activities related to marketing, information and propaganda of the Party organization, trade union, youth union and mass organizations of the unit.
- Draft specialized reports on marketing, information and propaganda of the unit.
- Directly organize and implement card operations in the area according to regulations.
Agricultural Bank.
- Manage and supervise card issuance and payment operations according to regulations of the Agricultural Bank.
- Advise the Branch Director on developing the network of agents and cardholders.
- Manage and monitor terminal systems.
- Answer customer questions; handle disputes and complaints that arise
related to card business activities within the scope of management.
- Perform other tasks assigned by the Director.
3.1.3. General assessment of business performance of the Bank for Agriculture and Rural Development, Soc Trang province branch in the period 2013-2015
About income:
In the period of 2013-2015, the banking industry in general and Agribank Soc Trang branch in particular still faced many difficulties and challenges due to the general impact of the economic recession in recent years, so Agribank's income has been in a state of decline over the past 3 years. In 2013, the total income achieved was 1,081,839 million VND, of which, interest income accounted for 1,021,343 million VND, non-interest income accounted for only 60,496 million VND. In 2014, total revenue in 2014 only reached 927,812 million VND, down 154,027 million VND, equivalent to 14.24% compared to 2013. By 2015, revenue decreased to 198,564 million VND, down 729,248 million VND compared to 2014, equivalent to 78.60%.
The majority of the decrease in income is due to a decrease in interest income. This is explained as follows: in March 2014, Agribank began to lower the ceiling on VND deposit interest rates for terms under 6 months. This reduction in deposit interest rates has provided the basis for the bank to reduce lending interest rates for 5 priority groups: rural agriculture, export, supporting industry, small and medium enterprises, and high-tech enterprises to 8%/year.
Thus, both lending and deposit interest rates decrease, leading to a decrease in interest income and interest expense.
In 2015, implementing the direction of the Governor of the State Bank, from the beginning of 2015, Agribank implemented measures to increase capital mobilization and at the same time implemented many measures to reduce operating costs to create conditions to reduce lending interest rates to support businesses and farmers to overcome difficulties and develop production and business. Therefore, the bank's interest income in 2015 decreased sharply from VND 881,662 million to VND 117,864 million.
Table 3.1: Business performance of the Bank for Agriculture and Rural Development, Soc Trang province branch over 3 years (2013-2015)
Yearly Target
Amount | % | Amount | % | ||||
Total | 1,081,839 | 927,812 | 198,564 | (154,027) | (14.24) | (729,248) | (78.60) |
income | |||||||
- Collect | 1,021,343 | 881,662 | 117,864 | (139,681) | (13.68) | (763,798) | (86.63) |
interest income | |||||||
- Collect | 60,496 | 46,150 | 80,700 | (14,346) | (23.71) | 34,550 | 74.86 |
import | |||||||
interest | |||||||
Total cost | 1,120,457 | 906.264 | 1,278,849 | (214,193) | (19.12) | 372,585 | 41.11 |
fee | |||||||
- Expense | 921,213 | 769,766 | 711,174 | (151,447) | (16.44) | (58,592) | (7.61) |
interest | |||||||
- Expense | 199,244 | 136,498 | 567,675 | (62,746) | (31.49) | 431,177 | 315.89 |
non-interest | |||||||
Profit | (38,618) | 21,548 | (1,080,285) | 60,166 | (155.80) | (1,101,833) | (5113.39) |
profit | |||||||
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2013
Year
2014
Year
2015
Difference 2014/2013
Unit: Million VND
Difference 2015/2014
Source: Accounting Department
About the cost:
Besides the fluctuation of income, expenses also have quite complicated fluctuations. The expenses in 2013 were 1,120,457 million VND, in 2014 they were 906,264 million VND, a decrease of 214,193 million VND compared to 2007, equivalent to 19.12%. By 2015, the expenses were 1,278,849 million VND, an increase of 372,585 million VND, equivalent to