Factors Belonging to the Tourism Development Path

Geographical location of each region creates different tourism potentials.

Natural conditions are all natural environmental conditions such as: diverse terrain; temperate climate; rich flora and fauna; favorable geographical location, with many natural and human tourism resources... This is the basis for tourism development planning and policy measures to develop tourism products, exploit and protect tourism resources. Factors of favorable natural conditions and natural resources have helped in planning tourism development and implementing state management decisions on tourism.

1.4.2. Socio-economic factors

The economic development situation of a locality is an important factor affecting the development of tourism and tourism management. When the economy develops stably with a favorable policy environment, it will create favorable conditions for organizations, businesses and tourists to participate in tourism activities, which is also favorable for state management. In fact, political and social stability is considered by some studies as a characteristic of tourism products that directly affects the demand of many tourism market segments. When the economic, political and social conditions of a tourist destination fluctuate more than the reserve capacity of resources, they can be the cause of instability in the role and contribution of the tourism industry to GDP (Gross Domestic Product).

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Technical infrastructure affects the readiness to welcome as well as the quality of tourism services provided to customers. There are two types of technical infrastructure: technical tourism infrastructure and social infrastructure.

Economic and political achievements also attract many tourists.

Exhibitions of economic and technical achievements are an example of attracting

attract tourists. Merchants come to establish relationships, promote products. Visitors come to satisfy their interests and curiosities. Researchers come to observe, examine and learn,….

1.4.3. Factors related to tourism development policy

The tourism development strategy is extremely important for each country, because it is the key to the success of the industry, which is considered as the "golden goose". The tourism development strategy is specifically expressed through policies and strategies that determine the direction and goals of tourism development in the long term, such as: investment strategy, tourism promotion, product strategy, improving service quality, preserving and developing environmental resources, along with the most basic solutions to implement the strategy. It contributes to supporting and helping managers to be proactive in their investment plans for tourism development, creating the basis for building correct decisions, suitable to actual conditions. Thus, it can be said that building a development strategy and taking the right steps will create new breakthroughs in the tourism industry's operations. On the contrary, if we take directions that are not in line with the general development laws and realities, it will become a cause that hinders tourism development.

The development of tourism is the subject of tourism state management in a locality or territory. Good tourism activities are demonstrated through the development of tourism. As tourism develops, its scale becomes larger, its scope is expanded and its quality is higher, as well as more and more complex relationships arise. In other words, the subject of tourism state management moves and changes over time and according to objective economic laws. While the decisions of state management are subjective, they are only effective if they are appropriate and highly scientific. Therefore, tourism state management must always be comprehensively innovated from planning to implementation.

determine, organize, operate to control and adjust. Only then can QLNN

only then will it be effective.

1.4.4. Factors related to state management agencies on tourism

Ensuring effective and efficient state management of tourism is the factor

This inside is very important. This factor is made up of three components:

(1) Organizational structure; (2) operating mechanism; (3) management human resources; (4) management resources. State management activities on tourism are themselves economic activities when they provide products which are state management decisions. This process also requires resources to implement. Therefore, the quantity of resource conditions also determines the quality of state management activities on tourism.

1.5. Experience in state management of tourism of some localities in Vietnam

1.5.1. Experience in state management of tourism in Nha Trang

Nha Trang is a coastal city and the political, economic, cultural, scientific and technical center of Khanh Hoa province. Nha Trang city currently has a natural area of 251 km² with a population of 392,279 (2009). Nha Trang is the most famous coastal tourist city in Vietnam. The beaches along the city and on the islands of Nha Trang Bay such as Hon Tre, Hon Tam, Hon Mun, Hon Chong - Vo are all wonderful landscapes that attract domestic and foreign tourists. Nha Trang tourism also attracts visitors by the famous Champa relic Ponagar Tower and interesting sights in the city such as Dam Market, Long Son Pagoda, Mountain Church and Cau Da Villa (Bao Dai Palace). Nha Trang also organizes many tourist events, notably the Nha Trang Sea Festival with many rich entertainment activities. In recent years, the tourism service industry has increasingly affirmed its important position in the economic structure of Nha Trang city, the infrastructure system and types of services have been developed.

synchronous and modern investment. Coming here, tourists have many entertainment, recreation and relaxation services suitable for their budget. Therefore, all year round, these two cities are always crowded with tourists, especially international visitors staying for a long time, so tourism revenue is always high and growing steadily every year. According to the report of the Department of Tourism, in the past 5 months, the whole province welcomed more than 1.6 million overnight visitors, including 446,236 international visitors. Among the international visitor markets, visitors from China account for the largest number with 175,000 [28].

State management of tourism activities in Nha Trang City is focused and promoted. Nha Trang City Party Committee and Khanh Hoa Provincial Party Committee directly direct specialized departments, offices and divisions to develop specialized resolutions or projects such as: project on managing sidewalks and roads not for traffic purposes; project on managing business streets according to each group of goods and services; project on waste collection; project on tree care; project on tourism security... in which, specific tasks are assigned to each department, branch and specialized department. Coordination between departments of Nha Trang City and ward level is close, with two-way and comprehensive information. Nha Trang City has a youth volunteer force of more than 100 people, on duty 24/7 on beaches and tourist routes to maintain urban order. Every day, 8 police officers are assigned to support the youth volunteer force in performing their tasks. The budget for urban order maintenance is nearly 8 billion VND/year. At the beach, to ensure the safety of beachgoers, Nha Trang City has a professional beach rescue force, one person every 30m, on duty from 5:30 to 19 every day.

In 2015, state management of tourism business activities in Nha Trang city achieved certain results, especially in ensuring a healthy tourism environment, inspection and handling activities on tourism accommodation business were strengthened, and the activities of the Interdisciplinary Inspection Team to solicit and harass tourists were maintained. City People's Committee

The document directs the Nha Trang Bay Management Board to plan to renovate or build new public toilets that meet the prescribed standards in the Cau Da - Vinh Nguyen tourist wharf area to serve the people and tourists. The City People's Committee directs agencies, departments, offices, and People's Committees of communes and wards in the city to strengthen the management of the tourism environment, ensuring security and safety for tourists in Nha Trang city. The Interdisciplinary Inspection Team on inspection and handling of street vendors who stalk and solicit tourists at tourist attractions in the city has inspected 66 times at tourist attractions in the city, contributing to ensuring security, order, and social safety for 45 international passenger ships docking at the port, with 41,711 tourists going ashore to visit the city.

To achieve positive results in tourism development, Nha Trang City has taken active measures in state management of tourism activities. Local authorities have developed strategies, plans and specific plans for overall and long-term tourism development on the basis of environmental protection and safety for tourists. There are policies to increase investment attraction for infrastructure, tourism facilities and techniques; training and fostering human resources for the tourism industry. In addition, the government always pays attention to and creates favorable conditions to apply modern information technology in tourism management. Implementing thematic propaganda and promotion programs, combining major sports, cultural and festival events nationwide and participating in domestic and international tourism fairs and exhibitions to widely introduce the province's tourism potential...

1.5.2. Experience in state management of tourism in Vung Tau city

Vung Tau is a city in Ba Ria - Vung Tau province, in the Southeast region of Vietnam. Vung Tau is a coastal city with 42 km of coastline, an area of 141.1 km² and a population of 450,000 people (2014). Vung Tau used to be

economic, financial, cultural and educational center of Ba Ria - Vung Tau province and one of the economic centers of the Southeast region. Vung Tau is a coastal city, a tourist destination in Southern Vietnam. Vung Tau is suitable for relaxing and resting on weekends or holidays. Coming here, in addition to swimming and sightseeing, you will be attracted by delicious food and a dynamic, hospitable city. Back Beach is the beach most often chosen by tourists to Vung Tau for swimming. In addition, Vung Tau also has notable attractions such as the Statue of Christ the King on Nho Mountain, Thich Ca Phat Dai Pagoda and Bach Dinh located close to the sea. Nghinh Ong Festival and Dinh Co Festival are the two most prominent cultural festivals of Vung Tau [29].

In recent years, Vung Tau City has promoted state management of tourism, thereby gradually improving the cultural and tourism business environment in the city. In order to improve customer service skills and manners, every year, Vung Tau City coordinates with the Department of Industry and Trade to organize training courses on sales skills and business culture for managers and staff of hotels, restaurants, and eateries in the city. From 2013 to present, 747 students have been granted certificates. The city also established a hotline to rectify commercial fraud, installed 4 billboards promoting reliable tourist addresses... In addition, from 2013 to present, the interdisciplinary inspection team of Vung Tau City has inspected 198 accommodation and service establishments, administratively sanctioned 61 establishments, of which 15 establishments were warned, 46 establishments were fined, and 166 million VND was paid to the state treasury. Up to now, 7 black addresses for "ripping off" tourists in the city have been handled, restoring the reputation of Vung Tau tourism industry. In addition, the People's Committee of Vung Tau City has proactively issued documents directing tourism businesses to post prices and sell goods and services at the correct prices of competent authorities.

The right to regulate tourism services such as: parking fees, rental prices for floats, deck chairs, fresh water showers, room rentals, hotels, restaurants, etc. to ensure healthy business, creating peace of mind for tourists when coming to Vung Tau.

Currently, Vung Tau has 1,540 tourist accommodation establishments, including 497 hotels and motels with 7,098 rooms, and 112 hotels and resorts with 1-5 star standards. In 2014, despite being affected by the global economic crisis, the newly completed National Highway 51 traffic system, the suspension of hydrofoil waterway system... the number of visitors to Vung Tau still increased. In the first 8 months of 2014, Vung Tau welcomed more than 3.6 million visitors, an increase of 3% over the same period in 2013, with estimated tourism revenue reaching 1,135 billion VND.

However, to create a breakthrough for tourism in Vung Tau City, the city needs to further promote the management of a safe and friendly tourism environment to reassure visitors; improve the quality of tourism services and service manners; maintain the organization of festivals, sports tournaments, beach volleyball, international kite festivals, coastal food festivals... on a large scale and spread throughout the community to attract tourists. Vung Tau City has proposed that the Provincial People's Committee and related sectors need to speed up the construction progress of tourism projects and works invested by the province in the area, especially the infrastructure system and environmental sanitation; establish a tourism department and a tourist information center; establish a Vung Tau City tourism police team to work with state management agencies to better perform the task of developing and preserving the image and tourism environment of the city. Vung Tau City needs to promote its role in tourism management for all subjects and economic sectors operating in tourism services and business activities throughout the city. The tourism industry needs to strengthen coordination with all levels and sectors to create a synchronous change in tourism activities. The city government needs to coordinate with relevant sectors.

Strengthening the prevention of social evils, ensuring security, order and safety for tourists and protecting the environment in the area. Stabilizing the apparatus in a streamlined direction, promoting computerization in state management activities, promptly resolving difficulties and problems of tourism enterprises, creating cohesion and cooperation for the goal of tourism development. Promoting and improving the effectiveness of the State Steering Committee for Provincial Tourism and the Tourism Association of Ba Ria Province

– Vung Tau.

1.5.3. Lessons learned can be applied to state management of

tourism in Quang Ninh province

Through studying the state management of tourism in some localities in the country with developed tourism industry, we can draw some lessons for state management of tourism in Quang Ninh province, as follows:

Firstly , it is necessary to build a long-term, reasonable master plan for tourism development; have strategies, plans, schemes, and policies to exploit the potential to promote tourism development. In many countries around the world and many regions in the country, tourism has become a key economic sector, promoting socio-economic development. Each country and each locality has strategies, plans, schemes, and policies to mobilize domestic and foreign resources to develop tourism. Strategies, plans, schemes, and development strategies are built in a very synchronous, unified manner and have specific goals for each development stage. At the same time, it is also necessary to pay attention to investing in developing infrastructure, tourism facilities and techniques.

Second , diversify tourism products and create local specific tourism products to attract tourists. The more civilized the society is, the more diverse and rich the needs of tourists are. Therefore, diversifying tourism products and creating local specific tourism products to attract tourists is a must and needs to be done well.

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