Current Production and Business Status of Du Hotel Joint Stock Company

- From 1992 to June 2007, the October Hotel Zone operated with an independent accounting mechanism. Like other business units in the country, from the subsidy mechanism to the market mechanism under the management of the State, the October Hotel Zone also had to struggle to survive and develop.

- On September 1, 2006, the General Director of the General Department of Tourism issued Decision No. 429/QD-TCDL on the equitization of October Hotel (a unit under the Vietnam Oil and Gas Service Tourism Company), with an equitized area of 27,835.8m2 .

- On June 21, 2007, October Tourism Hotel Joint Stock Company officially came into operation under license number 4903000382 issued by the Department of Planning and Investment of Ba Ria - Vung Tau province on June 14, 2007.

2.1.2. Human resources

October Tourism Hotel Joint Stock Company currently has a total of 104 officers and employees directly involved in production and business (excluding the board of directors and supervisory board who do not directly participate in management) arranged according to the following organizational chart:

Deputy Director

Governor

Beach Services Department

 NN chair

 Emergency

Chief Executive Officer

Diagram 2.1. Organizational structure of THANGMUOI Hotel JSCo

Board of Directors

Board of Control

Party and Union

Deputy Director

Governor

Head of Department

TCKT department

Head of Department

Sales department

Head of Department

NH department

Head of Department

DVB section

Human Resources Department

 Documents

 Human resources

 Administration

 Tennis court

Finance and Accounting Department

 Finance

 Plan

 Accounting

Part

Business

 Business

 Reception

 Business center

Part

Restaurant

 Restaurant

 Coffee Counter

 Conference room

 Karaoke

Room Service Department

 Service

room

 Repair

(Source: Human Resources Administration Department THANGMUOI Hotel JSCo )

Due to the seasonal nature and the complex nature of the business, the number of employees in the October Tourism Hotel Joint Stock Company is unstable. It usually increases during peak seasons and peak days and decreases during low seasons and low days. Therefore, the Company often accepts a number of seasonal workers with short-term contracts during peak seasons and peak days.

The Company's workforce includes: Board of Directors, functional management departments.

management and direct business department, specifically allocated as follows:

Table 2.1: Human resource allocation in departments

Part

Number (People)
Board of Directors	3
Finance and accounting department	5
Human Resources Department	3
Business Department	5
Reception department	6
Table, bar, and bartender department	15
Kitchen department	10
Room Division	23
Marine Service Department	12
Coffee bar	4
Protection department	7
Plant care department	2
Repair Parts	5
Service Department	4
Total	104

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(Source: Human Resources Administration Department THANGMUOI Hotel JSCo )

The current staffing arrangement of THANGMUOI Hotel JSCo is quite suitable. The departments that directly serve guests and bring in the main revenue for the Company such as: Reception, Room Service, Restaurant, Beach Service... are arranged with the most staff. Employees with complete skills and work experience will be given priority to be arranged in higher positions.

Of the total 104 officers and employees currently working in the Company's departments, there are relatively different levels of qualifications, most of which are intermediate and elementary level, specifically:

Table 2.2: Detailed statistics of the Company's staff qualifications

Female		Male		Total
Level	Number	Proportion (%)	Number	Proportion (%)	Number	Proportion (%)
University	8	13.33	7	15.91	15	14.42
College	2	3.33	3	6.82	5	4.80
Intermediate	10	16.67	8	18.18	18	17.31
Primary	34	56.67	24	54.55	58	55.77
No training	6	10.00	2	4.54	8	7.70
Total	60	100.00	44	100.00	104	100.00

(Source: Human Resources Administration Department THANGMUOI Hotel JSCo )

Through the detailed statistics of the qualifications of the Company's employees in Table 2.2, we can see that over 90% of the employees have been trained, mainly through primary training at tourism vocational schools nationwide, mainly at Vung Tau Tourism Vocational School. Employees with university and college degrees account for only 20%, mainly in the leadership department, functional departments and managers in direct business departments. Those who have not been trained in school are mainly janitors and security guards.

The job arrangement for employees in the Company is done in the right field and right profession (over 90%). A few are assigned to jobs other than those they were trained for, mainly due to their own wishes or unsuitable health.

An equally important factor in the human resource activities of any enterprise is the age factor. That is understandable because the age of employees is always associated with health, creativity and work efficiency...

Table 2.3: Detailed statistics table of age of Company's employees.

Age

Number	Proportion
18 – 30	25	24.04%
31 - 40	27	25.96%
41 – 50	35	33.65%
>50	17	16.35%
Total	104	100%

(Source: Human Resources Administration Department THANGMUOI Hotel JSCo )

Through statistics on the age of the Company's staff in Table 2.3, it can be seen that the staff are spread out across all ages, which proves that the Company will be able to exploit the experience of older staff, while combining it with the youth and creativity of the young staff, bringing new things to the Company.

In short, the October Hotel Joint Stock Company has a relatively compact staff. To serve all the services including 94 bedrooms, 500-seat restaurant, cafe, sports club, 271m of beach... but the total number of staff is only 104 people. Compared to other hotels of the same class, the number of staff is small, it is difficult to fully meet the services and needs of tourists during peak season when room occupancy reaches 100% on holidays and large-scale conferences. However, in terms of employee age structure, the Company currently has a young staff of 30 years old and under, which is still low, with a rate of only 24.04%, this is a difficulty for changing policies, changing the cultural environment of the Company because young employees will have high adaptability to the changing environment.

2.1.3. Current production and business situation of Du Hotel Joint Stock Company

October calendar

Table 2.4: Production and business results for 3 years 2008 - 2010

Unit: Million VND

INDICATORS

2008		Year 2009		Year 2010
Price treat	Increase Chief	Value	Increase Chief	Price treat	Increase Chief
Revenue	11,047	19.5%	12,074	9.3%	14,388	19.0%
Profit	452	67.8%	659	45.8%	1,008	53.0%
Average income	3.4	13.3%	3.8	11.8%	4.5	18.4%
Charter capital	8,100	0.0%	8,100	0.0%	8,100	0.0%
Profit margin after tax/equity have	2.61%	67.80%	6.70%	45.80%	9.33%	53.00%

(Source: Finance and Accounting Department THANGMUOI Hotel JSCo )

Through the 3-year data in Table 2.4 of the Company, it can be seen that:

- The Company's revenue has grown steadily every year. This growth rate is equivalent to the general growth rate of the Ba Ria - Vung Tau Tourism industry (the average growth rate of the Ba Ria - Vung Tau Tourism industry from 2006 - 2009 was 15%).

- Pre-tax profit has a fairly high growth rate compared to revenue growth rate, proving that the Company has taken measures to minimize costs and reduce input costs.

- The average income of workers has a fairly slow growth rate.

compared to the general level of society is still quite low.

- The Company's charter capital has not increased over the years, at 8.1 billion VND. The ratio of after-tax profit to equity has increased over the years, but is still too low compared to the general level of society.

2.2. CORPORATE CULTURE OF HOTEL JOINT STOCK COMPANY

OCTOBER TRAVEL

2.2.1. Basis of formation

October Tourism Hotel Joint Stock Company was formerly a unit under Vietnam Oil and Gas Services Tourism Company (OSC Vietnam), so the culture at the Company is also greatly influenced by the culture of OSC Vietnam.

Since equitization, the Chairman of the Board of Directors and the Executive Board of the Company have determined to build a separate corporate culture of Thangmuoi Hotel JSCo and have emphasized the importance of corporate culture. That culture is based on the local culture, the business environment and the Company has also closely followed the specific corporate culture that hotels need to have as presented in Chapter 1, especially the specific characteristics of the Company.

With more than 30 years of construction and development, the Thangmuoi Hotel brand has been affirmed thanks to its own steady and oriented steps.

2.2.2. The components of corporate culture of October Tourism Hotel Joint Stock Company

2.2.2.1. Level 1: Tangible processes and structures One is : Characteristic architecture and infrastructure

Currently, the architecture of October Hotel Joint Stock Company is divided into

divided into 2 main areas:

* Hotel Area: (Image in Appendix 2.1)

- Including 94 bedrooms including room types: 12 Villas; 32 VIP rooms; 47 regular rooms and 3 rooms for drivers. The prices of these room types vary by time and season. These rooms are arranged into 5 blocks, each block has 01 room for room attendant, electricity and water attendant and security guard. The hotel has modern services and facilities in the rooms according to the standards of a 2-star hotel. All rooms of the hotel are meticulously decorated to give visitors a cozy feeling when coming to the hotel.

- Restaurant area includes: 01 spacious 500-seat restaurant,

airy, sea view, 01 150-seat restaurant, 01 15-seat small dining room and area

kitchen, warehouse. These restaurants also organize conferences and seminars.

or wedding party according to customer's request.

- The lobby area, reception room and sales room are located right next to the entrance for convenient customer contact.

- The cafe counter area is arranged in an open space, with an iron frame covered with corrugated iron and a tiled floor.

- The sauna and massage area is located at the end of the area.

bedroom.

- Sports club area includes: tennis court, table tennis, billiards, badminton.

- Office area: includes the director's room, deputy director's room, human resources department, finance and accounting department located at the end of the bedroom area. The office for the indirect department has a spacious area, the interior of the room is fully equipped to best serve the work process of all employees. Each employee has a desk with a computer connected to the internal network and the Internet. This creates a professional working style, helping employees access the information system within the Company and outside easily.

* Beach area: Includes restaurant area, fresh water bathing area, handicraft sales area, cool house area serving tourists and warehouse area. At the same time, the Company also designed a spacious and airy parking system for tourists when they come to eat, rest, swim and use other services of the Company.

Second: Logo, slogan

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