LIST OF REFERENCES
Vietnamese Document Catalog
1. Vu Thi Phuong Anh (2008), Higher Education Quality Assurance in Vietnam with Integration Needs , Ho Chi Minh City National University, Ho Chi Minh City.
2. Ministry of Education and Training (2017), Circular No. 12/2017/TT-BGDDT dated May 19, 2017 regulating the quality assurance of university education institutions .
3. Ministry of Education and Training (2016), Circular No. 04/2016/TT-BGDDT dated March 14, 2016 on standards for assessing the quality of training programs at all levels of higher education
4. Ministry of Education and Training (2014), Circular 23/2014/TT-BGDDT dated July 18, 2014 Circular promulgating regulations on training CLC at university level
5. Ministry of Education and Training (2009), Documents of the Workshop on Quality Assurance in Higher Education.
6. Nguyen Huu Chau (2008), Education quality - Theoretical and practical issues , Education Publishing House, Hanoi.
7. Nguyen Duc Chinh (editor) (2017), Quality management in education , Vietnam Education Publishing House, Hanoi
8. SREM Project (2010), State Management of Education , Volume 2, Hanoi Publishing House.
9. Communist Party of Vietnam (2013), Resolution No. 29-NQ/TW dated November 4, 2013 of the 8th Central Conference, 11th tenure, on fundamental and comprehensive innovation of education and training , Hanoi.
10. Communist Party of Vietnam (2016), Documents of Resolution of the 12th National Congress of Delegates , National Political Publishing House, Hanoi.
11. Nguyen Tien Dat (2007), Experience and achievements in education and training development in the world , volumes 1 & 2, Education Publishing House, Hanoi.
12. Nguyen Minh Duong - Hoang Thi Minh Phuong (2014), Training quality management and school quality according to modern model , Education Publishing House, Hanoi.
13. Nguyen Quang Giao (2013), Promoting quality assurance activities in universities today , Journal of Educational Sciences , No. 97
14. Nguyen Quang Giao (2012), Quality assurance system for teaching and learning process at universities , Da Nang Publishing House, Da Nang.
15. Vu Ngoc Hai, Tran Khanh Duc (2003), Modern education system in
Early 21st century (Vietnam and the world ), Education Publishing House, Hanoi.
16. Le Van Hao (2012), Building an internal DBCL system and CLV at the University of Social Sciences and Humanities, VNU-Ho Chi Minh City
17. Bui Minh Hien - Vu Ngoc Hai - Dang Quoc Bao (2011), Educational Management , University of Education Publishing House, Hanoi.
18. Bui Hien, Nguyen Van Giao, Nguyen Huu Quynh, Vu Van Tao (2001), Dictionary of Education , Encyclopedia Dictionary Publishing House, Hanoi
19. Pham Quang Huan (2010), Innovation in school quality management to improve education quality, University of Education, Hanoi.
20. Tran Van Hung (2017), Building a quality culture in private universities in Vietnam, PhD thesis in Education, Vinh University, Nghe An.
21. Phan Van Kha - Nguyen Loc (2012), Vietnamese educational science from innovation to present, National University Publishing House, Hanoi.
22. Dao Van Khanh (2012), Quality management in universities, ISO or EFQM, Scientific conference
23. Tran Kieu (2003), “ Educational quality: Terminology and concepts ”, Journal of Educational Science Information (100), pp.55-57
24. Dang Ba Lam (2003), Vietnamese Education in the First Decades of the 21st Century: Development Strategy , Education Publishing House, Hanoi.
25. Pham Thanh Nghi (2000), Quality Management of Higher Education, Hanoi National University Publishing House, Hanoi
26. Le Duc Ngoc (2008), Organizational culture , Center for Assessment, Measurement and Evaluation of Educational Quality (CAMEEQ), Hanoi
27. National Assembly of the Socialist Republic of Vietnam (2012), Law on Higher Education
28. National Assembly of the Socialist Republic of Vietnam (2018), Law amending and supplementing a number of articles of the Law on Higher Education .
29. Nguyen Quy Thanh (2005), Higher Education Quality Assurance - Viewed from some pairs of categories, Proceedings of the Workshop on Higher Education Quality Assurance of Vietnam National University, Hanoi.
30. Pham Xuan Thanh (2005), “Vietnam's Higher Education Quality Assurance System”, Workshop on Higher Education Quality Assurance.
31. Pham Xuan Thanh (2011), Higher education quality assurance system: Practices in Vietnam in the context of international integration , Workshop report - training on Higher education quality assurance performance index and capacity building for the school education quality assurance system, Ministry of Education and Training, October 14-16, 2011, Can Tho.
32. Nguyen Thanh Trong & Mai Thi Huyen Trang (2011), Basic issues on the quality assurance model of the ASEAN University Network , Ho Chi Minh City National University.
33. Nguyen Van Tuan (2011), Quality of higher education - from the perspective of integration , General Publishing House, Ho Chi Minh City.
34. Vietnamese Encyclopedia (2009), Encyclopedia Publishing House, Hanoi
35. Dictionary of Education (2001), Encyclopedia Dictionary Publishing House, Hanoi.
36. Vietnamese Dictionary (2002), Da Nang Publishing House, Da Nang.
37. University of Economics (2019), Public Report for the 2018-2019 school year,
Hanoi.
38. University of Economics (2015), Self-assessment Report (To register for university education quality accreditation), Hanoi.
39. University of Economics (2019), Self-assessment Report on Mid-cycle of Education Quality Assessment (2016-2018 period), Hanoi.
40. University of Economics (2015 - 2019), Report on enrollment work in each year , Hanoi.
41. University of Economics (2017 - 2019), Report on Final Year Students' Opinion Survey on Training Programs and Support Services of the Years, Hanoi.
42. University of Economics (2015 - 2019), Report on employment situation of students at University of Economics, Hanoi.
43. University of Economics (2015), Development strategy of University of Economics to 2020, vision to 2030, Hanoi.
44. University of Economics (2020), Report summarizing the task plan, KPIs in 2019 and developing the task plan, KPIs in 2020 , Hanoi.
45. Asia-Pacific Regional Office, UNECO and Institute for Educational Development Studies (April-June 2010), Workshop on “Quality Assurance in Vietnamese Higher Education”, Da Lat
46. Nguyen Thi Hong Van (2011), Management of training activities at the political academy -
National administration of Ho Chi Minh City in the current context , PhD thesis in Educational Management, University of Education - VNU.
47. Do Van Xe (2010), The role of quality assurance work in universities - experience of Can Tho University , Report at the Workshop of the Ministry of Education and Training.
English Document Catalog
48. Brennan J., Vries P. & Williams R. [77], Church CH[79], Bogue EG [76]
49. Bertalanffy, LV (1968), General system theory: Foundations, development applications, New York: Geroge Braziller.
50. Sanjaya Mishra, 1998 , Quality assurance in higher education , M-1998.
51. Van Vught F. A & Westerheijden DF (1993), Quality Management and Quality Assurance in European Higher Education, CHEPS.
52. UNESCO (2011), Making basic choices for external quality, Module 1 - External quality assurance: options for higher education managers, UNESCO.
Electronic documents
53. Hong Hanh (2011), 3 important factors to ensure the quality of university education, https://dantri.com.vn/giao-duc-khuyen-hoc/3-yeu-to-quan-trong-dam-bao-chat- luong-giao-duc-dai-hoc-1324360489.htm, accessed July 20, 2020.
54. My Anh (2019), Communist Party of Vietnam Electronic Newspaper, http://dangcongsan.vn/khoa-giao/dien-dan-dam-bao-chat-luong-asean-qa-nam- 2019-541628.html , accessed July 20, 2020.
55. University of Economics (2019), History of establishment and development of University of Economics - VNU , http://ueb.edu.vn/Sub/14/categoryparent/34/Lichsu.htm accessed on February 8, 2020.
University of Economics (2019), List of recognized KĐCL achievements, http://dbcl.ueb.edu.vn/default.aspx?web4vn=chitiettin&ID=23087&CategoryID=14 90 , accessed on July 20, 2020.
APPENDIX
1. Questionnaire form
FORM 1. SURVEY FORM ON THE CURRENT STATE OF TRAINING QUALITY ASSURANCE SYSTEM
AT UNIVERSITY OF ECONOMICS - VNU
Dear Teachers of the University of Economics - VNU!
This survey is part of the master's thesis "Improving the Training Quality Assurance System at the University of Economics - VNU" with the aim of understanding the current status of the training quality assurance system of the University, on that basis, proposing some solutions to improve the effectiveness of this work. All comments and contributions from teachers are completely anonymous and will only be used for the above purposes.
Part I. PERSONAL INFORMATION
1. Age: 1 Under 30 years old 2 From 30 – 50 years old 3 Over 50 years old
2. Number of years of work experience of Teacher:
1 Under 5 years 2 From 5 – 10 years 3 Over 10 years
3. Level: 1 University 2 Master 3 Doctor 4 Professor/Associate Professor-PhD
4. Job responsibilities: 1 Specialist 2 Teaching
3. Department level management 4 Faculty/Department level management
PART II. ASSESSMENT OF TRAINING QUALITY ASSURANCE SYSTEM
Question 1: According to you, what are the following contents of ensuring the training quality of the University of Economics? ( You can choose multiple options )
TT
Content | Select (X mark) | |
1 | Ensuring quality of admission | |
2 | Ensuring the quality of training programs | |
3 | Ensuring quality teaching and learning | |
4 | Ensure the quality of training facilities (library, environment, lecture hall, lecture materials, etc.) | |
5 | Ensuring quality of training organization and management |
Maybe you are interested!
-
Evaluation of Training Quality Assurance System -
Managing training programs at Banking Academy towards quality assurance - 21 -
Managing training programs at Banking Academy towards quality assurance - 2 -
A Modified Research Model on the Impact of Training Service Quality on Student Satisfaction at Saigonact School -
Evaluation of human resource training quality at ÊMM Hue Hotel - 17

6
Other: …………………………………………………….. |
Question 2: According to you, what is the role of the training quality assurance system of the University of Economics? ( You can choose multiple options )
TT
Content | Select (X) | |
1 | Aiming to meet vision, mission and goals School's quality policy and strategy | |
2 | Respond well to the requirements of relevant parties such as: parents, students, learners, social needs such as businesses, employers. | |
3 | Research, propose and coordinate with development units implement measures to ensure and improve training quality | |
4 | Other: …………………………………………………….. |
Question 3: According to you, what is the mission of the training quality assurance system of the University of Economics? ( You can choose multiple options )
TT
Content | Select (X) | |
1 | Information to all lecturers and experts about the scope the importance of training quality assurance work and the plan and strategy for training quality assurance work of the School; | |
2 | Develop training and coordination plans and strategies for DBCL Monitor, advise, support and promote the implementation of training quality assurance work; | |
3 | Develop a training plan for units in the School on coordination in training quality assurance work. create | |
4 | Building a database on the training DBCL system in of School | |
5 | Conduct internal quality assessments to detect quality system inadequacies for improvement | |
6 | Other: ……………………………………………………... |
Question 4. Please rate your level of agreement with the following statements about the training quality assurance activities of the University of Economics (1. Completely disagree; 2. Partially agree; 3. Undecided; 4. Agree; 5. Completely agree)
TT
Comments | Evaluate | |||||
1 | 2 | 3 | 4 | 5 | ||
I. Admissions | ||||||
1 | The school's admission methods are diverse, expanding learning opportunities for candidates. | |||||
2 | The school's admissions consulting services are rich and diverse. | |||||
3 | School branding and promotion plans are effectively implemented. | |||||
4 | Every year, the school's entrance DBCL threshold ensures ensure standardization, suitable for training scale and requirements of the training industry | |||||
Other comments? ................................................................ ................................................................ .................................... ................................................................ ................................................................ .................................... ................................................................ ................................................................ .................................... II. About the training program | ||||||
5 | Training content is regularly updated according to reality. professional | |||||
6 | The training program is built and approved according to a strict process with the participation of lecturers and employers. use | |||||
7 | The training program is reasonably distributed between theory and practice. | |||||
8 | The training program has appropriate depth and breadth for the requirements of the training sector and level | |||||
9 | The modules in the training program are arranged ensure the connection and logic of knowledge and skills for learners | |||||
10 | Lecturers actively participate in curriculum development | |||||
11 | The training program has connections between levels and related fields of study. mandarin | |||||
Other comments?
................................................................ ................................................................ ....................................
................................................................ ................................................................ ....................................
................................................................ ................................................................ ....................................
III. Teaching and assessment organization | ||||||
12 | The annual study and teaching plan is announced. and disseminate early in the school year | |||||
13 | Detailed course outlines are publicly available. | |||||
14 | Student feedback activities are carried out effective | |||||
15 | How to test and evaluate learning outcomes to ensure objective, fair, accurate | |||||
16 | Assessment method of learning outcomes suitable for the purpose pepper | |||||
Other comments? ................................................................ ................................................................ .................................... ................................................................ ................................................................ .................................... ................................................................ ................................................................ .................................... IV. Facilities | ||||||
17 | The materials in the library meet the needs of teaching and learning well. study | |||||
18 | Library documents are digitized systematically and easily. approach | |||||
19 | Lecture hall meets teaching and learning requirements well | |||||
20 | The internet system serves teaching and learning well. | |||||
Other comments? ................................................................ ................................................................ .................................... ................................................................ ................................................................ .................................... V. Organization and management of training quality | ||||||
21 | Managers have solid professional and technical capacity. to implement training activities in school | |||||
22 | The organizational structure of the School's training quality assurance department has the following functions: clear functions and tasks | |||||
23 | Training DBCL plans and strategies are developed. | |||||





