Level of Communication Between Employees and Customers
A brand ambassador helps convey the brands meaning to customers. 3.7.4 Level of communication between staff and customers 4.21 4.05 3.52 3.19 2.4 4.5 4 3.5 3 2.5 2 1.5 1 0.5 0 Transaction Phone Fax Email Mail Figure 3-3: Internal communication between employees and customers The main method of ...












