Table 2.1: Business performance results table from 2016-2018 9 Table 2.2: Business results table on capital mobilization targets 10 Table 2.3: Business results table on credit indicators 11 Table 2.4: Card business results table 13 Table 4.1: Descriptive statistics 34 Table 4.2: Results of scale ...
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CHAPTER I: BASIC THEORIES ON THE QUALITY OF DIGITAL BANKING SERVICES FOR INDIVIDUAL CUSTOMERS 1.1. Overview of digital banking services for individual customers at commercial banks 1.1.1. Overview of digital banking services 1.1.1.1. Concept of digital banking services Currently, e-commerce channel ...
Chapter 2 Conclusion Chapter 2 has built the model, research hypotheses and determined the research method. To test the relationship between owners and operators and the role of the Board of Directors in resolving this relationship, the thesis uses the situational analysis method and the regression ...
Also occurs due to the banks technology system and transmission lines malfunctioning, causing program errors during the transaction process. The consequences of operational risks are very serious, affecting the banks reputation and assets. However, these risks are completely preventable. 1.1.7.2. ...
The State budget, and thus, the State Bank cannot be independent because the cost of regulation and intervention activities must be approved or permitted by the Ministry of Finance. In order to be able to control the business activities of commercial banks according to Basel II, like central banks ...
The Vietnamese State, the State Bank, and at the same time received support from World Bank. Since the banking industry launched e-banking services, the industry has received valuable attention as well as close guidance from State leaders and the State Bank in defining a general development ...
The growth rate of capital mobilization remained above 20%, but in the following years the growth rate of capital mobilization only reached above 12% (see chart 4.1). Chart 3.3: Capital mobilization growth rate of Vietnams commercial banking system Source: Annual report of State Bank of Vietnam ...
And the credit institutions that the commercial banks selected to study and purchase securities are all units with good financial potential, so most of these investments are classified as qualified debt. Therefore, it can be assessed that in the period 2013 - 2019, the investment portfolio of ...
1.3.3. Factors affecting the development of banking services for high-end customers of commercial banks 1.3.3.1. Objective factors a. Economic development Economic growth and development contribute to increasing personal income, including a rapid increase in the asset value of the wealthy in ...
Branch to make deposit transactions. However, in reality, the Branch flexibly adds a transaction method channel receive money at home through the Branchs staff for large customers, VIP customers when customers need to receive money at home to prioritize customers, to improve convenience for ...
Mobile banking.), derivative services (Futures contract, Option, Swap,.), while, as mentioned above, the law on banking services has revealed many gaps, such as the lack of legal documents on new types of services, new methods of service provision. This situation not only hinders the business ...
