Thus, to have a credit contract between the Bank and the customer requires a large number of documents to guarantee the loan. On the Bank's side, using many types of documents will ensure the safety of each loan, but the management of documents for accountants will be difficult. However, for the loan accounting department at Hanoi Agricultural Bank, the loan records are stored safely, the archived records are arranged in separate categories for consumer loans, mortgage loans, private enterprise loans, etc.
2. Accounting for non-state-owned bank lending operations.
Hanoi Bank for Agriculture and Rural Development applies the form of loan by item to all economic sectors in need of loans.
In Chapter I, we learned the advantages and disadvantages of loan by item and loan by credit limit, but due to the problems with the binding conditions when lending by credit limit, the Bank has not applied this form of lending.
For the form of loan by item, the Bank has introduced measures to overcome disadvantages such as reducing complicated paperwork procedures to create favorable conditions for customers to borrow capital as well as accounting officers to lend.
For example: For loans that are disbursed multiple times, customers now only need to make a contract for that loan account, not having to make a separate loan paper each time they borrow.
By applying the loan method, the Bank has been proactive in the process of using capital, each loan has a fixed repayment period. The loan accountant only keeps the debt receipt, so it is easy to track the debt period and calculate the effectiveness of each loan.
2.1 Accounting for loan disbursement phase
After receiving the loan application, the loan accounting department checks its validity and legality, and guides the customer to prepare documents to release the loan into the file for tracking.
The accountant records the date and amount of withdrawal on the loan agreement and records it.
Account Debit: Loan from unit (or individual)
Account: Cash (if lending in cash)
or Account: Of the beneficiary (if lending by transfer)
(section)
For non-state-owned units that borrow with mortgaged or pledged assets, each time the accounting is performed, the accountant records the entry into the off-balance sheet account "Mortgaged or pledged assets".
At Hanoi Agricultural Bank, loans are mainly made by bank transfer. Due to its location in a very convenient area, densely populated, and growing production and business, most of the borrowers are large companies and enterprises (state-owned and non-state-owned) with deposit accounts at the Bank such as Agricultural Materials Corporation, Phap Van Agricultural Materials Company, Hanoi Metal Company...
Through the loan disbursement by transfer, when customers withdraw capital, the Bank will be very convenient in controlling whether the business's loan capital is used for the right purpose or not. In addition, from the "money creation" function of the Commercial Bank, it is the ability to expand deposits many times through lending by transfer. Thus, through the lending business by transfer and the close combination of non-cash payments, Hanoi Agricultural Bank is increasingly expanding its deposit sources.
Total non-state economic lending turnover in 1999 and 2000 was as follows:
Table 6: Non-state economic loan turnover in 1999 - 2000
Unit: Million VND
Year
Target
1999 | 2000 | |||
Amount | Proportion(%) | Amount | Proportion(%) | |
- Total loan turnover | 30,831 | 100 | 123,175 | 100 |
National Assembly | ||||
- Short term loans | 28,237 | 91.6 | 114,090 | 92.6 |
- Short and long term loans | 2,594 | 8.4 | 9,085 | 7.4 |
limit | ||||
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Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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The impact of state ownership and bank loans on investment decisions of companies in Vietnam - 18 -
Recommendations for the State Bank -
On Inspection and Supervision Work of the State Bank -
Accounting Method for Funding Sources According to State Orders

2000 )
(Source taken from 1999 consolidated balance sheet -
2.2 Accounting for debt collection and interest collection stages.
2.2.1 Accounting for principal collection phase.
Pursuant to Article 10 and Article 24, Decision 06/QD/HDB dated January 18, 2001 of the Board of Directors of Vietnam Agricultural Bank on "regulations on lending to customers".
"The collection of loan debt according to the agreement in the credit contract, when the repayment deadline or the end of the loan term comes, if the customer cannot repay the debt on time and the repayment term is not adjusted or the debt is not extended, the due debt that cannot be paid must be transferred to overdue debt and the customer must pay overdue interest on the late payment penalty"
"In case the debt is due but the customer has not paid the debt due to objective reasons such as natural disasters, epidemics, price fluctuations that are not beneficial for product consumption and other force majeure reasons, the customer must submit a request for debt extension to the Agricultural Bank where the loan is made before the due date for the Agricultural Bank where the loan is made to consider and decide.
"The maximum debt extension period for short-term loans is equal to the agreed loan term or one production or business cycle but not exceeding 12 months. The maximum medium and long-term loan term is equal to half of the loan term agreed in the credit contract."
Accounting for medium and long-term loans and debt collection at Hanoi Agricultural Bank is carried out according to the usual method similar to accounting for short-term loans and debt collection.
When the debt is due, customers go directly to the Bank to pay or
The bank deducts from the customer's deposit account to collect the debt.
When the borrower repays the debt, the accountant will base on the documents to record it into the appropriate account.
If the unit pays in cash, account for:
Debit account: Cash (1011): principal
Credit account: Borrower's loan: principal. If the unit pays by transfer, record: Debit account: Borrower's deposit: principal
Credit account: Borrower's loan: principal.
If the customer pays off the debt, the accountant will finalize the contract and save it with the voucher log, which will be preserved for a long time according to State regulations to serve the inspection and control of all activities of the unit.
In case the customer has not paid off the debt by the due date and the Bank does not consider extending the debt, the accountant will transfer it to overdue debt and record it.
Account Debit: Overdue debt (of customers) Account Credit: Loan from customers
At the same time, transfer the credit agreement or contract to the overdue debt group.
and record the date of the overdue transfer of that contract or agreement.
In case of request for early repayment according to regulations, interest shall be calculated based on the actual number of days that the unit uses the loan amount.
Through the actual survey, it is shown that the implementation of loan accounting at the Hanoi Bank for Agriculture and Rural Development is very good, so although the number of customers coming to transact is very large, the loan accounting staff still monitors, records loans, collects debts, transfers overdue debts in a timely, complete and accurate manner, and does a good job of providing information to credit officers in a timely manner.
Total debt collection turnover in 2000 was: 2,786,692 million VND. Due debt collection turnover: 2,720,093 million VND. Overdue debt collection turnover: 66,599 million VND.
2.2.2 Accounting for interest period.
At the Hanoi Bank for Agriculture and Rural Development, for non-state economic sectors as well as state-owned economic sectors, loans are applied with monthly interest calculation, interest payment is made monthly when the principal has not yet reached maturity and principal and interest are paid simultaneously when due.
For state-owned economic sectors, interest is paid on the 25th of each month, and for non-state-owned economic sectors, interest is paid regularly after 1 month from the date of borrowing.
Interest calculation at the Bank for Agriculture and Rural Development
Hanoi is calculated by the product method.
Interest calculation product = Loan account balance ô Number of days of loan use.
The calculation formula is as follows:
Interest on the total monthly product of the loan account
= Monthly loan interest rate
30 day receivables
After calculating interest, the accountant makes a receipt (pay in cash) or makes a
Transfer slip (if by transfer) accounting:
Account Debit: Payment deposit to the borrowing unit (if paid by bank transfer)
or cash account 1011 (if paid in cash)
Credit: Bank interest income.
Interest receipt or interest transfer slip is made in 2 copies: 1 copy of the interest calculation slip is used as an accounting document, 1 copy is used as a receipt to be paid to the borrower when the interest is collected.
In case the interest is due but the customer cannot pay, after calculating the interest, the accountant will record it off the balance sheet: Enter account 94 "Uncollected interest" and track when the customer has money to collect.
When interest is recovered, the accountant records: Export account 94 "Uncollected interest" and simultaneously record on the balance sheet and record:
Account Debit: Customer Deposit: Interest Amount
or Account: Cash 1011 (If customer pays in cash)
Credit account: Bank interest
Interest collection vouchers or interest transfer vouchers are made in 2 copies: 1 copy of the interest calculation voucher as an accounting document, 1 copy as a receipt or returned to the borrower when the interest is collected.
In case the interest is due and the customer cannot pay, the accountant will record it off the balance sheet after calculating the interest: Enter the 94% uncollected interest account and track it until the customer has the money to collect.
When the interest is recovered, the accountant records: export account 94 'Uncollected interest' and simultaneously records on the balance sheet and records:
Account Debit: Customer Deposit: Interest Amount
Or account: cash 1011 (if customer pays in cash)
Credit account: bank interest
Interest collection at Hanoi Bank for Agriculture and Rural Development is strictly implemented according to the principle of collecting interest first, then collecting principal. Therefore, although the loan turnover is large, the loan accounting is still good, meeting the requirements of credit work without any errors.
Interest collection on loans at the Bank for Agriculture and Rural Development
Hanoi in 1999 and 2000 is shown: 1999: 51,684 million VND
Year 2000: 62,141 million VND
The posting of uncollected interest and the 'uncollected interest' account is correct,
But the problem is when will the revenue be collected when accounting for this?
This issue is not specifically mentioned in the regime. The new credit regulations for economic organizations stipulate that "if the borrowing unit cannot pay interest when due, the credit institution will calculate and record it in the off-balance sheet account for gradual collection, without adding interest to the principal."
Implementing the above regulation at the Hanoi Bank for Agriculture and Rural Development, when customers come to pay their debts, the Bank focuses on collecting interest first, then principal. If the interest is not collected enough, the remaining interest will be entered into the off-balance sheet account "uncollected interest" and the principal will be transferred to overdue debt.
In case the customer does not have money to pay both interest and principal, the accountant will calculate the interest and enter it into the off-balance sheet account "uncollected interest", and the principal will be transferred to overdue debt.
In the regime that does not specify which amount the accountant will collect first when a customer comes to pay overdue debt and uncollected interest. At Hanoi Agricultural Bank, the "uncollected interest" will be collected first, then the overdue debt will be collected. The reason for the above accounting collection is because "uncollected interest" does not include interest, so the accountant collects "uncollected interest" first to reduce losses for the Bank.
Debt collection situation of non-state-owned units of Hanoi Bank for Agriculture and Rural Development in 1999 - 2000.
Table 7: Debt collection turnover of Hanoi Bank for Agriculture and Rural Development in 1999-2000.
Unit: Million VND
Year
Target
1999 | 2000 | |
-Non-state debt collection turnover. | 31,821 | 81,769 |
- Short-term debt collection. | 30,011 | 79,026 |
- Debt collection in the short and long term | 1,810 | 2,743 |
(Source taken from the 1999 - 2000 consolidated balance sheet)
The above table shows that the debt collection work of the Hanoi Bank for Agriculture and Rural Development increased by 49,948 million VND compared to 1998, with an increase rate of 156.9%.
Short-term debt revenue in 2000 was 79,029 million VND, an increase compared to the year.
1999 is 49,015 million VND, accounting for 163%.
Medium and long-term debt collection turnover in 2000 was 2,743 million VND, an increase compared to
in 1999 it was 933 million dong, accounting for 51.5%.
2.3. The issue of early principal repayment for installment loans.
As analyzed in the beginning of chapter 2, capital mobilization and capital use are the two main activities of Commercial Banks. Good capital mobilization will create a solid financial foundation for the Bank to perform its role and function in the economy and at the same time create the initiative of the Bank, because if capital is mobilized but the bank does not have measures to use the capital appropriately, it will lead to capital stagnation, causing interest rate risks. Meanwhile, the bank still has to fulfill its obligations to the budget and still has to pay interest on deposits to customers.

![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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