shows the relationship between the number and number of candidates remaining at each step in the selection process and the number who will be accepted to the next round. In recruitment planning, we must determine accurate and reasonable screening rates.
Identify recruitment sources and methods
Recruitment sources include internal and external recruitment sources.
- Internal recruitment sources
Maybe you are interested!
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Evaluation of the Current Situation of Human Resources Recruitment at Vietnam Truck Corporation -
Some Solutions To Improve Human Resource Recruitment At Vietnam Truck Corporation -
Identify Rating Levels and Rating Scales
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of the islanders. Therefore, this indicator will be divided into two sub-indicators:
a1. Natural tourism attractiveness a2. Cultural tourism attractiveness
b. Tourist capacity
The two island communes in Quan Lan have different capacities to receive tourists. Minh Chau Commune is home to many standard hotels and resorts, attracting high-income domestic and international tourists. Meanwhile, Quan Lan Commune has many motels mainly built and operated by local people, so the scale and quality are not high, and will be suitable for ordinary tourists such as students.
c. Time of exploitation of Quan Lan Island Commune:
Quan Lan tourism is seasonal due to weather and climate conditions and festivals only take place on certain days of the year, specifically in spring. In Quan Lan commune, the period from April to June and from September to November is considered the best time to visit Quan Lan because the cultural tourism activities are mainly associated with festivals taking place during this time.
Minh Chau island commune:
Tourism exploitation time is all year round, because this is a place with a number of tourist attractions with diverse ecosystems such as Bai Tu Long National Park Research Center, Tram forest, Turtle Laying Beach, so besides coming to the beach for tourism and vacation in the summer, Minh Chau will attract research groups to come for tourism combined with research at other times of the year.
d. Sustainability
The sustainability of ecotourism sites in Quan Lan and Minh Chau communes depends on the sensitivity of the ecosystems to climate changes.
landscape. In general, these tourist destinations have a fairly high level of sustainability, because they are natural ecosystems, planned and protected. However, if a large number of tourists gather at certain times, it can exceed the carrying capacity and affect the sustainability of the environment (polluted beaches, damaged trees, animals moving away from their habitats, etc.), then the sustainability of the above ecosystems (natural ecosystems, human ecosystems) will also be affected and become less sustainable.
e. Location and accessibility
Both island communes have ports to take tourists to visit from Van Don wharf:
- Quan Lan – Van Don traffic route:
Phuc Thinh – Viet Anh high-speed boat and Quang Minh high-speed boat, depart at 8am and 2pm from Van Don to Quan Lan, and at 7am and 1pm from Quan Lan to Van Don. There are also wooden boats departing at 7am and 1pm.
- Van Don - Minh Chau traffic route:
Chung Huong high-speed train, Minh Chau train, morning 7:30 and afternoon 13:30 from Van Don to Minh Chau, morning 6:30 and afternoon 13:00 from Minh Chau to Van Don.
f. Infrastructure
Despite receiving investment attention, the issue of infrastructure and technical facilities for tourism on Quan Lan Island is still an issue that needs to be resolved because it has a direct impact on the implementation of ecotourism activities. The minimum conditions for serving tourists such as accommodation, electricity, water, communication, especially medical services, and security work need to be given top priority. Ecotourism spots in Minh Chau commune are assessed to have better infrastructure and technical facilities for tourism because there are quite complete and synchronous conditions for serving tourists, meeting many needs of domestic and foreign tourists.
3.2.1.4. Determine assessment levels and assessment scales
Corresponding to the levels of each criterion, the index is the score of those levels in the order of 4, 3, 2, 1 decreasing according to the standard of each level: very attractive (4), attractive (3), average (2), less attractive (1).
3.2.1.5. Determining the coefficients of the criteria
For the assessment of DLST in the two communes of Quan Lan and Minh Chau islands, the students added evaluation coefficients to show the importance of the criteria and indicators as follows:
Coefficient 3 with criteria: Attractiveness, Exploitation time. These are the 2 most important criteria for attracting tourists to tourism in general and eco-tourism in particular, so they have the highest coefficient.
Coefficient 2 with criteria: Capacity, Infrastructure, Location and accessibility . Because the assessment area is an island commune of Van Don district, the above criteria are selected by the author with appropriate coefficients at the average level.
Coefficient 1 with criteria: Sustainability. Quan Lan has natural and human-made ecotourism sites, with high biodiversity and little impact from local human factors. Most of the ecotourism sites are still wild, so they are highly sustainable.
3.2.1.6. Results of DLST assessment on Quan Lan island
a. Assessment of the potential for natural tourism development
For Minh Chau commune:
+ Natural tourism attractiveness is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined as average (2 points) and the coefficient is quite important (coefficient 2), then the score of Capacity criterion is 2 x 2 = 4.
+ Exploitation time is long (4 points), the most important coefficient (coefficient 3) so the score of the Exploitation time criterion is 4 x 3 = 12.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is assessed as good (3 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 3 x 2 = 6 points.
The total score for evaluating DLST in Minh Chau commune according to 6 evaluation criteria is determined as: 12 + 4 + 12 + 4 + 4 + 6 = 42 points
Similar assessment for Quan Lan commune, we have the following table:
Table 3.3: Assessment of the potential for natural ecotourism development in Quan Lan and Minh Chau communes
Attractiveness of self-tourismof course
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
CommuneMinh Chau
12
12
4
8
12
12
4
4
4
8
6
8
42/52
Quan CommuneLan
6
12
6
8
9
12
4
4
4
8
4
8
33/52
b. Assessment of the potential for humanistic tourism development
For Quan Lan commune:
+ The attractiveness of human tourism is determined to be very attractive (4 points) and the most important coefficient (coefficient 3), so the score of the Attractiveness criterion is 4 x 3 = 12.
+ Capacity is determined to be large (3 points) and the coefficient is quite important (coefficient 2), then the score of the Capacity criterion is 3 x 2 = 6.
+ Mining time is average (3 points), the most important coefficient (coefficient 3) so the score of the Mining time criterion is 3 x 3 = 9.
+ Sustainability is determined as sustainable (4 points), the important coefficient is the average coefficient (coefficient 1), so the score of the Sustainability criterion is 4 x 1 = 4 points.
+ Location and accessibility are determined to be quite favorable (2 points), the coefficient is quite important (coefficient 2), the criterion score is 2 x 2 = 4 points.
+ Infrastructure is rated as average (2 points), the coefficient is quite important (coefficient 2), then the score of the Infrastructure criterion is 2 x 2 = 4 points.
The total score for evaluating DLST in Quan Lan commune according to 6 evaluation criteria is determined as: 12 + 6 + 6 + 4 + 4 + 4 = 36 points.
Similar assessment with Minh Chau commune we have the following table:
Table 3.4: Assessment of the potential for developing humanistic eco-tourism in Quan Lan and Minh Chau communes
Attractiveness of human tourismliterature
Capacity
Mining time
Sustainability
Location and accessibility
Infrastructure
Result
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Point
DarkMulti
Quan CommuneLan
12
12
6
8
9
12
4
4
4
8
4
8
39/52
Minh CommuneChau
6
12
4
8
12
12
4
4
4
8
6
8
36/52
Basically, both Minh Chau and Quan Lan localities have quite favorable conditions for developing ecotourism. However, Quan Lan commune has more advantages to develop ecotourism in a humanistic direction, because this is an area with many famous historical relics such as Quan Lan Communal House, Quan Lan Pagoda, Temple worshiping the hero Tran Khanh Du, ... along with local festivals held annually such as the wind praying ceremony (March 15), Quan Lan festival (June 10-19); due to its location near the port and long exploitation time, the beaches in Quan Lan commune (especially Quan Lan beach) are no longer hygienic and clean to ensure the needs of tourists coming to relax and swim; this is also an area with many beautiful landscapes such as Got Beo wind pass, Ong Phong head, Voi Voi cave, but the ability to access these places is still very limited (dirt hill road, lots of gravel and rocks), especially during rainy and windy times; In addition, other natural resources such as mangrove forests and sea worms have not been really exploited for tourism purposes and ecotourism development. On the contrary, Minh Chau commune has more advantages in developing ecotourism in the direction of natural tourism, this is an area with diverse ecosystems such as at Rua De Beach, Bai Tu Long National Park Conservation Center...; Minh Chau beach is highly appreciated for its natural beauty and cleanliness, ranked in the top ten most beautiful beaches in Vietnam; Minh Chau commune is also home to Tram forest with a large area and a purity of up to 90%, suitable for building bridges through the forest (a very effective type of natural ecotourism currently applied by many countries) for tourists to sightsee, as well as for the purpose of studying and researching.
Figure 3.1: Thenmala Forest Bridge (India) Source: https://www.thenmalaecotourism.com/(August 21, 2019)
3.2.2. Using SWOT matrix to evaluate Quan Lan island tourism
General assessment of current tourism activities of Quan Lan island is shown through the following SWOT matrix:
Table 3.5: SWOT matrix evaluating tourism activities on Quan Lan island
Internal agent
Strengths- There is a lot of potential for tourism development, especially natural ecotourism and humanistic ecotourism.- The unskilled labor force is relatively abundant.- resource environmentunpolluted, still
Weaknesses- Poorly developed infrastructure, especially traffic routes to tourist destinations on the island.- The team of professional staff is still weak.- Tourism products in general
quite wild, originalintact
general and DLST in particularalone is monotonous.
External agents
Opportunity- Tourism is a key industry in the socio-economic development strategy of the province and Van Don economic zone.- Quan Lan was selected as a pilot area for eco-tourism development within the framework of the green growth project between Quang Ninh province and the Japanese organization JICA.- The flow of tourists and especially ecotourism in the world tends toincreasing
Challenge- Weather and climate change abnormally.- Competition in tourism products is increasingly fierce, especially with other localities in the province such as Ha Long, Mong Cai...- Awareness of tourists, especially domestic tourists, about ecotourism and nature conservation is not high.
Through summary analysis using SWOT matrix we see that:
To exploit strengths and take advantage of opportunities, it is necessary to:
- Diversify products and service types (build more tourism routes aimed at specific needs of tourists: experiential tourism immersed in nature, spiritual cultural tourism...)
- Effective exploitation of resources and differentiated products (natural resources and human resources)
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Solutions to Mobilize Investment Resources for Tourism Human Resource Development -
Human resource development strategy of Vietnam Pharmaceutical Corporation - 22
Subject: Includes employees working in different positions of the organization.
+ Advantages:

- Recruiting human resources within the enterprise creates opportunities for employees to advance and creates widespread competition among employees, stimulating them to work better, more creatively, enthusiastically and dedicatedly, and with higher performance.
- Human resources will quickly adapt to new working conditions.
+ Disadvantages:
- Causes disruption in personnel, stable job positions may become short of people due to human resources being transferred to other jobs and needing to continue recruiting
- Recruiting employees within a business can cause rigidity because these employees are used to working in their old positions, limiting their creativity.
- Limits the attraction and recruitment of talent for the organization.
- External recruitment sources
Target: Is a recruitment source from the labor market outside the enterprise. This source includes new job applicants. Labor groups
The workers in this source are: students of training institutions who have graduated from school, those who have work experience, those who are unemployed and actively looking for work, those who are working in other organizations, untrained manual workers, and those who are studying at training institutions.
+ Advantages:
- Abundant source of candidates, diverse in quantity and quality
- New working environment and new job help employees enjoy and be enthusiastic about their work, trying to demonstrate their abilities at work.
- Employers have the opportunity to train from the beginning the working principles and regulations on the jobs intended to be assigned to new employees.
+ Disadvantages:
- The new environment also causes many difficulties for employees in the process of receiving work, because they do not work from the beginning, so they do not deeply and thoroughly understand each job in a short time. Therefore, the business takes a lot of time to create conditions for employees to get acquainted and integrate into the new job.
- If we regularly recruit people from outside the organization (especially in promotion), it will cause disappointment in the organization, because they think they will not have the opportunity to advance and many complicated problems will arise in the production and business process.
- Recruiting people from outside sources often makes businesses spend more money and time on recruiting and integrating new employees.
+ Recruitment method:
For internal recruitment sources we can use
the following methods:
- Recruitment method through recruitment notice, this is the notice about job positions that need to be recruited. This notice includes information about the job duties and the requirements for the qualifications to be recruited.
- Method of attraction through introduction of staff and employees in the organization.
For external recruitment sources, we can apply the following attraction methods:
- Method of attracting through the introduction of employees in the enterprise
- Methods of attracting recruitment sources through advertising on media such as: On television channels, radio stations, newspapers, magazines, internet, classifieds and other publications.
- The method of attracting candidates through job placement centers or job exchanges in provinces and cities. These centers are often located in universities, colleges, vocational high schools and mass organizations such as labor management agencies nationwide.
- Method of attracting candidates through job fairs. This is a new method being applied by many organizations. This attraction method allows candidates to directly contact many employers, increasing job opportunities for candidates.
- Method of attracting candidates by sending human resources department staff to recruit directly at universities, colleges, and vocational schools.
+ Determine recruitment location and time
Once the recruitment locations have been determined, the next issue for organizations is to determine the time and timing of recruitment. To determine the time and timing in the recruitment strategy, we need to make a short-term and long-term time plan. The recruitment time plan must be based on the organization's established goals.
Step 2. Search for job applicants
After completing the recruitment strategy and planning, it is necessary to conduct activities to find job applicants. Businesses need to note:
- Make a strong impression on the business: To make a strong impression on the business, it is necessary to convey images that are beneficial to the business as well as present future development prospects for the organization.
- It is necessary to provide incentives to attract employees to apply for jobs at the enterprise, such as welfare policies, incentives, etc.
- Attention should be paid to selecting the right recruiters: Recruiters must be people with good moral qualities, professional knowledge, understanding of selection techniques, having sufficient knowledge and skills in the fields of social psychology, technology and engineering, interviewing skills, observation and decision-making skills, being fair and impartial for the goals of the organization, having personality and working experience.
Step 3. Evaluate the recruitment process
After the recruitment is completed, the organization needs to evaluate according to the following contents:
- Does the number of attracted candidates meet the requirements? If the number of attracted candidates is too small, what is the cause and what is the solution?
- Are the selection and screening rates set as such reasonable?
Not yet?
- The level of compatibility between candidates and jobs
- The candidate's level of understanding of the job and organization after recruitment
- Is the cost of recruitment too high?
- Has the recruitment advertising been effective?
- Were candidates treated fairly? Were there any unfair points? How to fix it?
- Is the information obtained reliable enough for admission?
1.2.2.4. Human resource selection
+ Human resource selection process
The selection process is the most important stage which usually follows the steps
after:
Step 1: Receiving and screening applications
This is the step where the recruiters are responsible for welcoming the candidates.
The interviewer will observe and review the candidates' profiles, thereby eliminating those that do not meet the requirements. This meeting should take place in a friendly, comfortable environment, showing mutual respect between the two parties. If the candidate is not suitable for the job, he or she will be eliminated immediately.
To participate in the selection process, candidates must submit a job application. Job applications are often designed by organizations according to available templates in a scientific and detailed manner to save time in selecting candidates. Job applications include information such as: personal information, information about the learning process, training, skills, work experience and work process, personal psychological characteristics, interests, etc. This information is compared with the job description and job requirements for the performer. From there, the organization has an initial understanding of the candidate, selects quality profiles and eliminates some candidates who do not meet the job requirements.
When designing job application forms, we should carefully consider the information required, and the content of the information to be collected must ensure its validity.
comprehensive, accurate and how to help job applicants answer correctly and completely the requirements set forth.
In addition to the application form, there are also open questions, handwriting samples, etc. Although the application form has many advantages, it is not without limitations. The application form is an objective procedure that cannot replace a direct meeting between the applicant and the representative of the Company. On the other hand, the application form only asks for a certain amount of information, so it loses the diversity and richness of the work process and experience of the applicant. They cannot thoroughly explain the problems they have done in the past. In the application form, the applicant only speaks well of themselves, only speaks in their own interests. In the new application form, we see the current situation in a descriptive manner, but it does not tell us "how" or "why" ... Through the content of the application form, the recruiters will have their basis to continue the steps or end the selection process.
Step 2: Preliminary interview
This step aims to establish a relationship between the job applicant and the employer, determine the candidate's qualities and abilities to see if they are suitable for the organization's job or not.
To determine whether an employee has the qualities and abilities required for the job, the organization needs to set clear standards and carefully consider those standards. If, after the preliminary interview, the recruitment board finds that the candidate does not have the qualities or abilities to undertake the job title for which they are being recruited, they will decide to eliminate the candidate.
The hiring committee also needs to have a high level of consensus on how to evaluate candidates before conducting preliminary interviews.
Step 3. Test, quiz
In this selection step, the organization can conduct a test in the form of a written exam or a skills test.
Vocational testing is almost mandatory for technical worker positions, helping organizations evaluate whether candidates truly possess professional skills or not.
The written exam helps test the candidate's thinking ability, theoretical understanding, professional handling ability, and planning and implementation ability.
In addition, to help recruiters grasp the psychological qualities, abilities, skills and other special abilities of candidates when other personnel information does not give us accurate and complete information. Personnel tests give us objective results about human psychological characteristics. When using personnel testing methods for selection, we should also choose the appropriate method to predict job performance. To do so, when building tests, it is necessary to have people who are knowledgeable about the job or have carefully researched the job, especially the job description and job requirements for the performer.
Step 4. Selection interview
This interview round aims to evaluate candidates in many aspects, in terms of qualifications and ability to accept the job. In addition, employers also need to prepare questions to exploit more information about personality and personal qualities that are suitable for the business or not. In this interview round, for candidates selected for probation, employers also need to mention the issue of salary and benefits of the company so that candidates know and decide whether to work with the company or not.
Step 5. Probationary training
Job seekers always have expectations about job satisfaction, so if there is a lack of information about the job, it will cause many disadvantages for the person who comes to receive the job. Therefore, to create conditions for job seekers to make the final decision about the job, some businesses can let candidates practice and try out the job that they will have to do after being recruited. This helps candidates see a complete picture of the business and the job position being recruited, candidates will go on a tour or listen to a full explanation of the job they will have to do. Thereby, they will understand quite detailed about the job such as: complexity, income level, job satisfaction... From there, they will make the final decision about the job in the most correct way.
Step 6. Make a hiring decision
After completing all the above steps and ensuring that the recruitment information meets the selection requirements, the selection board will make a decision to hire the employee. Based on the subjective evaluation method according to the gradual elimination procedure and the evaluation results of the interview and test, as a basis for making the decision. When there is a recruitment decision, the enterprise and the employee need to sign a labor contract or labor agreement. The legal basis of the labor contract is the Labor Code issued by the state.
Step 7. New Employee Onboarding
The purpose of an onboarding program is to help new employees adapt to the organization, provide detailed information about the job and performance expectations of their superiors, avoid mistakes, save time, and create a good impression of the organization.
New employees will go through two phases of the onboarding program:
- General integration program:





