Group of Solutions to Ensure Sustainable Tourism Development from a Social Perspective

In addition, select training and deploy tour guides, systems to provide information and interpretation for visitors for tourism products visiting historical sites and eco-tourism.

b. Improve the quality of tourism promotion and advertising work

- Organize and manage information promotion about Quan Lan in particular and Van Don in a unified manner in the overall general information about Quang Ninh tourism. Quang Ninh Tourism Promotion Center plays the role of the governing body to manage and connect information, organize tourism promotion activities, link and share information between units, build a shared tourism database, check and monitor information propaganda and promotion of tourism businesses in the province.

- Produce documents, publications, and items to promote tourism brands. In the initial phase, documents and publications need to be made in Vietnamese and English. In later phases, Chinese, Korean, and Japanese can be added. Based on the core brand values, market attraction development orientations, and promotion orientations, the consulting unit is required to design a system of appropriate items and publications.

- Research and build a website serving Quan Lan island tourism with detailed information, full of electronic promotional publications, regularly updated and able to interact with the market. Create a link between the Quan Lan island tourism website and the Vietnam National Administration of Tourism website https://www.vietnamtourism.gov.vn or the Quang Ninh Tourism website https://www.dulich.quangninh.gov.vn/ . In addition, it is possible to buy banner placement for Quan Lan island tourism on some popular electronic newspapers. Gradually create a name for the image of a civilized tourist island from the behavior of officials, civil servants and people on the island as some other localities have done, typically in Cu Lao Cham.

- Cooperate with travel companies in Van Don, Mong Cai, Ha Long, Cat Ba to connect and combine tours, promote and advertise the image of Quan Lan island tourism products.

c. Building a brand identity for a tourist destination

Design a logo and slogan for Quan Lan tourism independently or in coordination with other similar tourist destinations in Van Don district such as Ngoc Vung and Ban Sen.

d. Training to improve the quality of tourism human resources

- Improve state management capacity on tourism human resource development: Provide training to improve capacity for staff in state management agencies. Develop a labor training project for tourism development based on development goals and the current status of tourism labor in the locality.

- Training workers working directly in the tourism industry: Organize an assessment of the current status of the tourism workforce in terms of both quantity and quality, based on development requirements to have a plan for new training and retraining of the workforce. Focus on opening short-term vocational training courses in hotel, travel and foreign languages ​​for tour guides and direct workers. Allow businesses with tourism projects to contribute to the training fund and allocate annual budgets to support short-term training of workers in tourism occupations. Encourage and have a binding mechanism for businesses to train workers on-site when implementing tourism projects in the area. Take advantage of the support of the Province and from tourism human resource development projects of the General Department of Tourism, Department of Tourism as well as international organizations and projects in human resource training.

- Raising awareness of tourism development for local communities: focusing on awareness raising activities such as understanding the value of resources and environment, relevant legal knowledge... Supporting the improvement of professional skills and tourism business management organization for communities with the ability to participate in tourism activities

e. Investment in tourism development

In order for investment activities in the tourism industry to be effective in the long term, it is necessary to further expand the ability to attract capital sources for tourism development, in which it is necessary to proactively promote investment in many different forms, focusing on the form of direct contact and contact with partners and businesses to introduce investment conditions and environment. Focus on preparing land and other infrastructure for projects being promoted as well as resolving obstacles and difficulties, facilitating the operation of investment projects.

Mobilize capital sources from the Central Government, non-governmental organizations (NGOs) on community development, international organizations such as UNICEF, JICA, FAO, international banks WB, ADB, UNCN... for poverty reduction programs, job creation associated with tourism development, community tourism programs, rural development programs, programs to improve vocational skills and protect the environment, programs to preserve heritage values...

3.3.2.3. Group of solutions to ensure sustainable tourism development from a social perspective

a. Increase community awareness of sustainable tourism development

Provide knowledge and information on sustainable tourism development to businesses, tourism businesses and local communities. This can be done through courses, training courses and seminars or organizing direct instruction sessions so that relevant individuals and organizations have full understanding and adjust their behavior towards sustainable tourism development on Quan Lan Island.

b. Strengthening the role of local communities in tourism development

Ensure active community participation in tourism activities to compensate for the disadvantages that the community may have to endure while developing tourism projects, at the same time to reduce the pressure of the community's impact on environmental resources, creating opportunities for the community to actively participate in tourism activities. In addition, it is necessary to encourage the community to promote traditional cultural values ​​to serve tourists. Ensure community participation in the process of building and monitoring the implementation of tourism development plans.

c. Building a model for sustainable community tourism development

- Principles of implementing the community tourism model: The local community is the subject of tourism operations and directly benefits from tourism activities. The community and related parties together with tourists are responsible for protecting tourism resources. Tourism products are developed in accordance with natural conditions, the ability of tourism resources to meet, without negatively affecting indigenous culture.

- Participants: The community, especially households/people who have the desire and conditions to participate in tourism services and social organizations elect the Community Tourism Management Board, representing the community as the subject of the model to organize the provision of tourism products and services to meet the needs of tourists when traveling to Quan Lan island. The Department of Tourism of Quang Ninh province, the People's Committee and the Department of Culture and Information of Van Don district, businesses and other organizations are stakeholders participating in supporting the development of community tourism.


Van Tourism Department


Department of Culture and Information


Community


Commune Commune

Minh Quan Community Tourism Management Board

Quan Lan Lan Islands

nest

Business

non- professional

To To To

right direction to the founder

moisture conduction , circulation, transformation , food residence , water transport, water production

People's Committee of Quang Ninh District



Figure 15: Proposed community tourism model on Quan Lan island

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Group of Solutions to Ensure Sustainable Tourism Development from a Social Perspective


3.3.2.4. Some other solutions

a. Limit the seasonality of island tourism

Promote the development of technical infrastructure for tourism, increase additional services such as entertainment, sports, and health care to attract tourists during off-seasons for island tourism.

b. Responding to climate change and rising sea levels

- Periodically maintain and repair the existing Quan Lan protective dyke system. Expand the area and take care of mangrove forests outside the dyke to prevent natural disasters, protect the dyke, and prevent saltwater intrusion. Plan the construction of infrastructure and technical facilities for tourism in accordance with the natural characteristics of the island. The height of construction works must be greater than the combination of peak tide level + storm surge level + forecasted sea level rise.

- Strengthen propaganda and raise awareness and capacity to respond to storms and climate change for management departments, staff of tourism businesses and people on methods and plans to mitigate natural disasters, and enhance management capacity.

effective coastal zone integration.

c. Perfecting the policy system

Supplement and perfect a number of policy mechanisms from competent authorities of Van Don district and Quang Ninh province for sustainable tourism development of Quan Lan island:

+ Priority policy of tax exemption or reduction for a certain period of time for investment forms purely for environmental protection of tourism or investment in tourism business with synchronous technologies for environmental protection.

+ Priority policy for tourism investment projects with specific solutions to reduce pollution, bringing direct effects to resource and environmental conservation;

+ Policy to encourage tourism development projects applying science and technology to deploy solutions for the tourism industry to respond to the impacts of climate change, especially rising sea levels; encourage the application of energy-saving technologies, clean water and waste reuse in tourism service establishments.

+ Policies to encourage and support the development of environmentally responsible tourism, especially ecotourism.

+ Incentive policies for tourism development projects have specific commitments to protect, enhance and develop resources and the environment, ensuring sustainable development.

CONCLUSION AND RECOMMENDATIONS

Conclude

1. The thesis topic has systematized the theoretical basis and a number of research works related to carrying capacity assessment in general and carrying capacity assessment of tourism environment in particular; as well as studies on carrying capacity assessment for tourism development based on basic factors of economy, society and environment.

2. To assess the environmental capacity of tourism at a tourist destination, many different methods can be used. Each method has its own strengths and weaknesses and needs to be studied and combined to produce results.

3. The thesis topic has synthesized and selected a set of indicators to assess the carrying capacity of the tourism environment applicable to the case of Quan Lan island, including: natural - ecological component indicators, demographic - sociological component indicators, economic - political component indicators.

Using this set of indicators to evaluate the environmental capacity of Quan Lan island tourism shows that: Tourism activities in Quan Lan island are in the early stages of development, Quan Lan still has the ability to meet the needs of tourism development. However, currently, tourism activities in Quan Lan island still have many unsustainable factors and need to be overcome to ensure the goal of sustainable tourism development.

4. Based on the research results, the orientation and solutions to reasonably exploit tourism resources and develop Quan Lan island tourism industry in accordance with actual conditions and with high feasibility have been proposed.

Limitations of the topic and recommendations for future research

The thesis topic " Assessing the environmental carrying capacity of Quan Lan Island tourism, Van Don District, Quang Ninh Province " does not aim to find a threshold value, but focuses on assessing the current status of ecotourism development activities based on criteria for measuring tourism carrying capacity, and comparing with the standards that have been and are currently applied in the world and Vietnam. The topic is related to many fields and applied to a specific location, Quan Lan Island, so it is highly sensitive. Therefore, the thesis topic inevitably has limitations, specifically:

(1) Due to lack of data and unclear regulations, some component indicators of tourism capacity have not been determined and are very difficult to calculate.

(2) The concept of tourism carrying capacity is a dynamic concept and changes over time. Moreover, tourism carrying capacity is affected by many factors, natural-ecological, social, political-economic, so it is very difficult to give an exact figure on the fixed number of tourists for a locality.

Quan Lan island

(3) Currently, the new capacity formulas are only built to calculate for each type of tourism activity in a certain area, but there is no formula to calculate the capacity for many types of tourism activities taking place at the same time. It is difficult to apply all the standards on capacity in the world to coastal tourism areas of Vietnam because the nature and characteristics of each place are different. However, the standards mentioned above can help tourism planners and managers use to evaluate tourism capacity in the process of exploiting and developing sea and island tourism.

Research directions that can be expanded and developed further include: (i) Expanding the research scope to see the current status of tourism development on Quan Lan Island in relation to other tourist destinations with similar conditions; (ii) Studying the sustainability of tourism activities on Quan Lan Island.

REFERENCES

Vietnamese Documents

1. Ministry of Culture, Sports and Tourism (2013), Project on developing sea, island and coastal tourism to 2020 , Hanoi.

2. Huynh Tan Hai (2015), Assessment of ecotourism carrying capacity in Nha Trang Bay marine reserve , Master's thesis in Agricultural Economics, Nha Trang University, Khanh Hoa

3. Truong Quang Hoc, Pham Minh Thu, Vo Thanh Son (2006), Sustainable Development - Theory and Concepts , National University Publishing House, Hanoi

4. Nguyen Dinh Hoe, Vu Van Hieu (2001), Sustainable tourism. National University Publishing House, Hanoi.

5. Nguyen Dinh Hoe (2009), Environment and sustainable development , Education Publishing House, Hanoi.

6. Pham Trung Luong (2008), Scientific basis and solutions for sustainable tourism development in Vietnam , State-level independent science and technology project, Institute for Tourism Development Research, Hanoi

7. Department of Natural Resources and Environment of Van Don district (2019), Periodic environmental monitoring report of Van Don district Quarter I, II, III, IV

8. Van Don District Department of Culture and Information (2020), Summary report on the implementation of the province's resolutions and conclusions on service and tourism development in the period 2013-2020 and orientation to 2030

9. National Assembly of the Socialist Republic of Vietnam (2017), Law on Tourism , 14th National Assembly of the Socialist Republic of Vietnam, 3rd session, passed on June 19, 2017.

10. Department of Tourism of Quang Ninh province (2020), Summary report on tourism activities of Quang Ninh province in 2019 and proposed directions and tasks for 2020

11. Department of Tourism of Quang Ninh province (2020), Announcement of list of hotels, cruise ships, 1-5 star accommodation establishments, tourist beaches, and businesses that meet standards for serving tourists in Quang Ninh province in the first quarter of 2020

12. Department of Natural Resources and Environment of Quang Ninh province (2017), Summary report on biodiversity conservation planning of Quang Ninh province to 2020

13. Tran Duc Thanh, Tran Van Minh, Cao Thi Thu Trang, Vu Duy Vinh, Tran Anh Tu (2012), Environmental carrying capacity of Ha Long Bay - Bai Tu Long , Publishing House of Natural Science and Technology

14. Nguyen An Thinh, Nguyen Thi Hai (2005), Determining tourism capacity to serve sustainable tourism development planning in the mountainous district of Sa Pa . Proceedings of the scientific conference on environment and sustainable development 2005, pp.421-427

15. Prime Minister (2020), Adjustment of the Master Plan for the construction of Van Don Economic Zone, Quang Ninh province to 2030, with a vision to 2050

16. General Department of Tourism (2015) Tourism capacity - an important factor in tourism development . At

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