After receiving the import and export documents of raw materials and fixed assets, the detailed accountant checks the reasonableness and validity of the documents and then records them in the detailed book of raw materials and fixed assets according to both quantity and value criteria.
Value index of raw materials and supplies entered in the month in the detailed book of each type of raw materials
– CCDC is calculated by purchase price plus shipping and unloading costs.
The value index of materials issued in the month in the material detail book is determined according to the weighted average unit price.
At the end of the month, the accountant calculates the inventory value of raw materials and construction materials, both in terms of quantity and
value.
Material detail books are opened for each type of material.
Cao Minh Construction and Trading Company Limited
192 – Nguyen Thai Son – Go Vap District
Model No.: S10-DN
(Issued under Decision No. 15/2006/QD-BTC dated March 20, 2006 of the Minister of Finance)
2012
BILL OF MATERIALS
Account: 152 Unit: Ton
Specification name: Steel
Document
Interpretation | TK DU | Unit price | Enter | Export | Existing | |||||
Number | Day | Number quantity | Wall money | Number quantity | Wall money | Number quantity | Total amount | |||
Head period | 634 | 11,285,200 | ||||||||
262/PN | 12/14 | Purchase import warehouse | 111 | 18,500 | 941 | 17,408,500 | 1575 | 28,693,700 | ||
264/PX | 12/14 | Export for use project | 621 | 18,218 | 850 | 15,485,300 | 725 | 13,208,400 | ||
… | … | … | … | … | … | … | … | … | … | .. |
Balance end of period | x | x | x | |||||||
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General Accounting Diagram of Import - Export of Tools and Equipment -
Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branch's income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giang's profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project "Restructuring the system of credit institutions in the period 2011-2015" approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: "Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services".
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giang's products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Minister's Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers' cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giang's treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giang's income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giang's corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giang's card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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Accounting for General Materials and Equipment by Periodic Inventory Method -
Accounting for raw materials - Tools and equipment at Cao Minh Construction - Trading Co., Ltd. - 8 -
General Accounting of Materials and Equipment Using the Regular Declaration Method

(Source: Finance - Accounting Department of Cao Minh Construction - Trading Co., Ltd.)
Cao Minh Construction and Trading Company Limited
192 – Nguyen Thai Son – Go Vap District
Model No.: S38-DN
(Issued under Decision No. 48/2006/QD-BTC dated September 14, 2006 of the Minister of Finance)
2012
TOOLS AND EQUIPMENT DETAIL BOOK
Account: 153 Unit: Piece
Specification name: Compactor
Document
Interpretation | TK DU | Unit price | Enter | Export | Existing | |||||
Number | Day | SL | Total amount | SL | Total amount | SL | Total amount | |||
… | …. | … | … | … | … | … | … | … | … | |
201 | 11/25 | Purchase import warehouse | 1111 | 28,000,000 | 1 | 28,000,000 | 2 | 56,000,000 | ||
205 | 11/25 | Export for public use program | 142 | 28,000,000 | 1 | 28,000,000 | 1 | 28,000,000 | ||
… | … | …. | .. | … | … | … | … | |||
Closing balance period | 1 | 28,000,000 | ||||||||
Inventory end of the year | 1 | 28,000,000 | ||||||||
(Source: Finance - Accounting Department of Cao Minh Construction - Trading Co., Ltd.)
At the end of the period, after recording all import and export transactions in the accounting book, calculate the total import, export and inventory of each type of material. Then the accountant and the warehouse keeper compare the data on the warehouse card with the detailed material book. If the data is correct, the accountant signs the confirmation on the warehouse card. The next job is for the accountant to base on the detailed accounting book to create a summary table of import - export - inventory.
The import, export, and inventory summary table is created for all types of materials, each type of material is recorded on a line of this table. From the detailed material accounting book, the accountant calculates the total import, total export, and ending inventory of each type of material to put on a line of the import, export, and inventory table. Looking at this table, we can see the fluctuation of all types of materials in the company's month clearly and completely.
Cao Minh Construction and Trading Company Limited
192 – Nguyen Thai Son – Go Vap District
Model No.: S38-DN
(Issued under Decision No. 48/2006/QD-BTC dated September 14, 2006 of the Minister of Finance)
SUMMARY TABLE OF IMPORT - EXPORT - INVENTORY MATERIALS
VT Code
Material name | Unit | Beginning balance | Enter in period | Export during the period | Ending balance | |||||
Number quantity | Value | Quantity | Value | Quantity | Value | Number quantity | Value | |||
I. Main materials | ||||||||||
XIMANGH | Ha Tien Cement | Ton | 95 | 128,915,908 | 95 | 128,915,908 | ||||
CIMANGHO | Holcim Cement | Ton | 260 | 343,922,726 | 260 | 343,922,726 | ||||
SAT | Iron 20mm | Kg | 1,662 | 26,625,240 | 1,662 | 26,625,240 | ||||
PHOTO | Round steel billet | Kg | 13,305 | 169,750,300 | 13,305 | 169,750,300 | ||||
THEP | Steel pipe | Kg | 75,603 | 1,118,957,439 | 75,603 | 1,118,957,439 | ||||
SKIN | Stone 1x2 | Ton | 21 | 4,100,000 | 21 | 4,100,000 | ||||
… | … | … | … | ... | … | ... | ||||
II. Auxiliary materials | ||||||||||
DINH | Nail | Kg | 330 | 5,757,600 | 330 | 5,757,600 | ||||
DINHD | Disc stud | Female | 48 | 67,296 | 48 | 67,296 | ||||
NEP | PE 5x6 strip | Kg | 34 | 684,000 | 34 | 684,000 | ||||
BOLTS | Bolt M12x30 | Set | 3,000 | 5,700,000 | 3,000 | 5,700,000 | ||||
… | … | … | … | … | … | … | ||||
III. Fuel | ||||||||||
DAU | Diesel Oil | Liter | 718 | 3,374,600 | 718 | 3,374,600 | ||||
PLASTIC | Asphalt | Bin | 5 | 94,500 | 5 | 94,500 | ||||
… | … | … | … | … | … | … | ||||
Total | 2,345 | 87,290.0 00 | 368,942 | 6,864,827,965 | 368,839 | 6,849,311,295 | 2,448 | 102,806,670 |
Preparer Chief Accountant Director
(Signature, full name) (Signature, full name) (Signature, full name)
(Source: Finance - Accounting Department of Cao Minh Construction - Trading Co., Ltd.)
Detailed accounting of raw materials and fixed assets is very important. It helps provide complete and detailed information for each type of raw materials and fixed assets, including both physical and value indicators, not only for each warehouse but also for each type, specification, and quality depending on the company's management requirements. In fact, the detailed accounting of raw materials and fixed assets at the company is also very complete and scientific.
2.2.5 General accounting for import - export of raw materials - fixed assets at the company
2.2.5.1 Accounting method used
Cao Minh Construction - Trading Company Limited applies the method of calculating VAT by deduction method, accounting for inventory by regular declaration method. Therefore, the situation of import - export - inventory of raw materials - construction materials is reflected regularly and continuously.
2.2.5.2 Accounts used for accounting of raw materials and fixed assets
Currently, the company is applying the accounting regime according to Decision No. 15/2006/QD/BTC dated March 20, 2006 of the Ministry of Finance. To be consistent with the accounting process at the company, the accounting work of materials and equipment uses the following general accounts: TK152, TK153, TK111, TK112, TK133, TK331, TK621, TK627, TK641, TK642.
2.2.5.3 General accounting of import and export of raw materials
Raw material warehouse
Based on the original documents for importing raw materials in the detailed accounting section and the original documents in December 2012, the accountant makes provisions for a number of major economic transactions arising during the process of importing raw materials.
The company usually buys raw materials in two forms.
+ Pay now: This form applies to customers who have infrequent transactions with the company.
Transaction 1 : Based on Contract No. 0000590, code PP/11P, dated December 14, 2012, the company imported round steel pipes and paid in cash from Hoang Phong Phu Private Enterprise with the amount:
19,149,350 VND (VAT 10%). According to receipt No. 258/PN dated December 14, 2012 with a value of 17,408,500 VND (price excluding tax). The accountant records the following: (Appendix 1,2)
: | 17,408,500 | copper |
: | 1,740,850 | copper |
: | 19,149,350 | copper |
Debit account 152
Debit account 133
Have account 1111
+ In case the business purchases and pays the seller in installments: Most businesses use this form of payment to purchase raw materials from agents that have regular relationships with the company.
Transaction 2 : Based on Contract No. 0037323, code DT/11P, dated December 17, 2012, the company imported Holcim multi-purpose cement from Duc Toan Trading & Service JSC and has not paid the seller VND 19,125,000 (VAT 10%). The cost of transporting 12.5 tons of cement is
1,000,000 VND excluding tax, paid in cash (VAT 10%). According to Receipt No. 262/PN dated December 17, 2012 with a value of 18,386,364 VND (price excluding tax). The accountant records as follows:
: | 17,386,364 | copper |
: | 1,738,636 | copper |
: | 19,125,000 | copper |
: | 1,000,000 | copper |
: | 100,000 | copper |
: | 1,100,000 | copper |
Debit account 152
Debit account 133
Have account 331
Debit account 152
Debit account 133
Have account 331
Transaction 3: Based on the factory invoice for completed processing on December 28, 2012, the truss is made of 5mm thick corrugated iron, welded into a finished structure with dimensions of 200mm x 105mm x 100mm, unit price of 14,500 x 200 pieces = 2,900,000 and processing of pile connector details 150mm x 150mm, unit price of 6,000 VND x 1,500 pieces = 9,000,000 VND, totaling 11,900,000 VND, together with the amount of steel the company purchased for processing, worth
18,900,000 VND. Attached with the warehouse receipt of the processing unit for the materials department to write warehouse receipt No. 260/PN dated December 28, 2012, the Accountant records as follows:
: | 30,800,000 | copper |
: | 30,800,000 | copper |
Debit account 152
Have account 154
Transaction 4: On December 24, 2012, the company re-imported excess Vicem Ha Tien multi-purpose cement. According to Import Form No. 265/PN dated December 24, 2012, the accountant determined the excess value.
: | 13,500,000 | copper |
: | 13,500,000 | copper |
13,500,000 VND. The accountant records the following: Debit account 152
Have account 621
Transaction 5: Based on Contract No. 0000059, code VK/12P, dated December 30, 2012, the company imported various types of round steel bars from Vinh Ky Private Enterprise and paid by bank transfer with the amount
18,697,140 VND (VAT 10%). Steel purchase price: 14,200 VND/Kg. Quantity stated on invoice is 1,197 Kg, actual quantity imported: 2,100 Kg. According to Import Receipt No. 277/PN dated December 30, 2012 with value of 16,997,400 VND (price excluding tax). Accountant records as follows:
: | 16,997,400 | copper |
: | 1,699,740 | copper |
: | 18,697,140 | copper |
Debit account 152
Debit account 133
Have account 112
: | 12,822,600 | copper |
: | 12,822,600 | copper |
Import excess raw materials into warehouse: Debit account 152
Have account 3381
In addition, in 2012, Cao Minh Construction and Trading Company Limited also incurred some transactions to purchase raw materials with a total amount of: 6,864,827,965 VND. Accounting records are as follows:
: | 6,864,827,965 | copper |
: | 6,864,827,965 | copper |
Debit account 1521
Have account 1111
Raw material export
When there is a need for material supply, the construction manager writes a request for material release from the warehouse and transfers this request to the material department, after it has been approved by the construction commander. Based on that request, the material accountant writes a warehouse release form (the form is presented in the detailed accounting section of raw materials).
Transaction 1 : Based on warehouse delivery note No. 260/X dated December 14, 2012, delivering 850 kg worth VND 15,485,300 (detailed price calculation method presented above) of steel pipes for the Rach Gia Metro project, the accountant makes the following entries:
: | 15,485,300 | copper |
: | 15,485,300 | copper |
Debit account 621
Have account 152
Transaction 2: Based on warehouse delivery note No. 264/X dated December 17, 2012, delivering 12.5 tons of Holcim multi-purpose cement to Nguyen Huy Tuong House project, the accountant records as follows:
: | 18,386,364 | copper |
: | 18,386,364 | copper |
Debit account 621
Have account 152
Transaction 3 : On December 24, 2012, the company exported all the surplus Vicem Ha Tien multi-purpose cement. According to Export Form No. 274/X dated December 24, 2012, the accountant determined the surplus value to be 13,500,000 VND. The accountant made the following entries:
: | 13,500,000 | copper |
: | 13,500,000 | copper |
Debit account 621
Have account 152
….
In addition, in 2012, the company also had some transactions of exporting raw materials with a total amount of: 6,849,311,295 VND. The accounting entries are as follows:
: | 6,849,311,295 | copper |
: | 6,849,311,295 | copper |
Debit account 621
Have account 1521
After accounting data, accountants monitor accounting books on the computer, print books monthly to facilitate the management of documents and books. Because the company applies the General Journal accounting form, accounting for materials and equipment is performed by accountants using the following books: related account ledgers, detailed seller payment books to facilitate the management of documents and books, and print books monthly, monitor accounting books on the computer.


![Pre-tax Profit of Bidv Tien Giang in the Period 2011-2015
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At that time, the Branch had to set aside a provision for credit risks, which reduced the Branchs income.
Chart 2.2. Pre-tax profit of BIDV Tien Giang in the period 2011-2015
Unit: Billion VND
140
120
100
80
60
40
20
0
63.3
80.34
89.29
110.08
131.99
2011 2012 2013 2014 2015
Profit before tax
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, through chart 2.2, it can be seen that BIDV Tien Giangs profit is still increasing continuously, and its operating efficiency is currently leaking. This is a contribution of non-credit services, and this service segment will be increasingly focused on growth by BIDV Tien Giang to ensure the highest profit safety because credit activities have many potential risks. At the same time, focusing on developing non-credit services is consistent with one of the contents of restructuring the financial activities of credit institutions in the project Restructuring the system of credit institutions in the period 2011-2015 approved by the Prime Minister in Decision No. 254/QD-TTg dated March 1, 2012 [14]: Gradually shifting the business model of commercial banks towards reducing dependence on credit activities and increasing income from non-credit services.
2.2. Current status of non-credit service development at BIDV Tien Giang.
2.2.1. BIDV Tien Giang has deployed the development of non-credit services in recent times.
Along with the development of the Head Office, BIDV Tien Giangs products and services are constantly improved and deployed in a diverse manner to ensure provision for many different customer groups in the area: individual customers, corporate customers, and financial institutions. Typical services are as follows: Payment services, treasury services, guarantee services, card services, trade finance, other services: Western Union, insurance commissions, consulting services, foreign exchange derivatives trading, e-banking services,...
2.2.1.1. Payment services:
In accordance with the Prime Ministers Project to promote non-cash payments in Vietnam [15], banks in Tien Giang province have continuously developed payment services to reduce customers cash usage habits through card services and electronic banking services such as: salary payment through accounts, focusing on developing card acceptance points, developing multi-purpose cards, paying social insurance by transfer, paying bills through banks, etc.
Chart 2.3. Net income from payment services in the period 2011-2015
Unit: Million VND
6000
5000
4000
3000
2000
1000
0
3922 4065
4720 5084 5324
2011 2012 2013 2014 2015
Net income from payment services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Along with the technological development of the entire system, BIDV Tien Giang has a payment system with a fairly stable transaction processing speed, bringing many conveniences to customers. The results of observing chart 2.3 show that the income from payment services that the Branch has achieved has grown over the years but the speed is not high and the products are not outstanding compared to other banks. Domestic payment products such as: Online bill payment, electricity bills, water bills, insurance premiums, cable TV bills, telecommunications fees, airline tickets, etc. bring many conveniences to customers. Regarding international payment, this is an indispensable activity for foreign economic activities, BIDV Tien Giang is providing international payment methods for small enterprises producing agriculture, aquatic food and seafood that have credit relationships with banks in industrial parks in Tien Giang province such as: money transfer, collection, L/C payment.
2.2.1.2. Treasury services:
BIDV Tien Giang always focuses on ensuring treasury safety and currency security, always complies with legal regulations, and minimizes risks in operations such as: counting and collecting money from customers, receiving and delivering internal transactions, collecting from the State Bank (SBV) or other credit institutions, receiving ATM funds, bundling money, etc. BIDV Tien Giangs treasury service management department is always fully equipped with modern machinery and equipment such as: money transport vehicles, fire prevention tools, money counters, money detectors, magnifying glasses, etc. to ensure absolute safety in treasury operations, immediately identifying real and fake money and other risks that may affect people and assets of the bank and customers. In addition, implementing regulation 2480/QC dated October 28, 2008 between the State Bank of Tien Giang province and the Provincial Police on coordination in the fight against counterfeit money, in the 3-year review of implementation, BIDV Tien Giang discovered, seized and submitted to the State Bank of Tien Giang province 475 banknotes of various denominations and was commended by the Provincial Police and the State Bank of Tien Giang province [17].
Chart 2.4. Net income from treasury services in the period 2011-2015
Unit: Million VND
350
300
250
200
150
100
50
0
105 122
309 289 279
2011 2012 2013 2014 2015
Net income from treasury services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
However, as shown in Figure 2.4, income from treasury operations is not high and fluctuates. Specifically, in the period 2011-2013, net income increased and increased most sharply in 2013, then in the period 2013-2015, there was a downward trend. This fluctuation is due to the fact that fees collected from treasury services are often very low and can even be waived to attract customers to use other services.
2.2.1.3. Guarantee and trade finance services:
BIDV Tien Giang, thanks to the advantages of the province and the favorable location of the Branch, has continuously focused on developing income from guarantee services and trade finance.
Chart 2.5. Net income from guarantee and trade finance services in the period 2011-2015
Unit: Million VND
14000
12000
10000
8000
6000
4000
2000
0
5193 5695
2742 3420
8889
3992
11604 12206
5143 5312
2011 2012 2013 2014 2015
Net income from guarantee services Net income from Trade Finance
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.5, we can see that BIDV Tien Giangs income from guarantee services and trade finance has grown over the years. The reason is: Among BIDV Tien Giangs corporate customers, the construction industry is the industry with the highest proportion of customers after the trading industry, this is a group of customers with potential to develop guarantee services. The second group of customers is corporate customers in the fields of agricultural production, livestock and seafood processing with high import and export turnover in the area.
are the target of trade finance development. In addition, BIDV Tien Giang also focuses on continuously developing these customer groups to increase revenue for many other products and services in the future.
2.2.1.4. Card and POS services:
As a service that BIDV Tien Giang has recently developed strongly, it can be said that this is a very potential market and has the ability to develop even more strongly in the future. Card services with outstanding advantages such as fast payment time, wide payment range, quite safe, effective and suitable for the integration trend and the Project to promote non-cash payments in Vietnam. Cards have become a modern and popular payment tool. BIDV Tien Giang early identified that developing card services is to expand the market to people in society, create capital mobilized from card-opened accounts, contribute to diversifying banking activities, enhance the image of the bank, bring the BIDV Tien Giang brand to people as quickly and easily as possible. BIDV Tien Giang is currently providing card types such as: credit cards (BIDV MasterCard Platinum, BIDV Visa Gold Precious, BIDV Visa Manchester United, BIDV Visa Classic), international debit cards (BIDV Ready Card, BIDV Manu Debit Card), domestic debit cards (BIDV Harmony Card, BIDV eTrans Card, BIDV Moving Card, BIDV-Lingo Co-branded Card, BIDV-Co.opmart Co-branded Card). These cards can be paid via POS/EDC or on the ATM system. In addition, with debit cards, customers can not only withdraw money via ATMs but also perform utilities such as mobile top-up, online payment, money transfer,... through electronic banking services.
In order to attract customers with card services, BIDV Tien Giang has continuously increased the installation of ATMs. As of December 31, 2015, BIDV Tien Giang has 23 ATMs combined with 7 ATMs in the same system of BIDV My Tho, so the number of ATMs is quite large, especially in the center of My Tho City, but is not yet fully present in the districts. Basic services on ATMs such as withdrawing money, checking balances, printing short statements,... BIDV ATMs accept cards from banks in the system.
Banknetvn and Smartlink, cards branded by international card organizations Union Pay (CUP), VISA, MasterCard and cards of banks in the Asian Payment Network. From here, cardholders can make bill payments for themselves or others at ATMs, by simply entering the subscriber number or customer code, booking code that service providers notify and make bill payments.
Chart 2.6. Net income from card services in the period 2011-2015
Unit: Million VND
3500
3000
2500
2000
1500
1000
500
0
687
1023
1547
2267
3104
2011 2012 2013 2014 2015
Net income from card services
(Source: Report on the implementation of the annual business plan of the General Planning Department of BIDV Tien Giang [24])
Through chart 2.6, it can be seen that BIDV Tien Giangs card service income is constantly growing because the Branch focuses on developing businesses operating in industrial parks, which are the source of customers for salary payment products, ATMs, BSMS. Specifically, there are companies such as Freeview, Quang Viet, Dai Thanh, which are businesses with a large number of card openings at the Branch, contributing to the increase in card service fees [25].
Table 2.6. Number of ATMs and POS machines in 2015 of some banks in Tien Giang area.
Unit: Machine
STT
Bank name
Number of ATMs
Cumulative number of ATM cards
POS machine
1
BIDV Tien Giang
23
97,095
22
2
BIDV My Tho
7
21,325
0
3
Agribank Tien Giang
29
115,743
77
4
Vietinbank Tien Giang
16
100,052
54
5
Dong A Tien Giang
26
97,536
11
6
Sacombank Tien Giang
24
88,513
27
7
Vietcombank Tien Giang
15
61,607
96
8
Vietinbank - Tay Tien Giang Branch
6
46,042
38
(Source: 2015 Banking Activity Data Report of the General and Internal Control Department of the Provincial State Bank [21])
Through table 2.6, the author finds that the number of ATMs of BIDV Tien Giang is not much, ranking fourth after Agribank Tien Giang, Dong A Tien Giang, Sacombank Tien Giang. The number of POS machines of BIDV Tien Giang is very small, only higher than Dong A Tien Giang and BIDV My Tho in the initial stages of merging the BIDV system. Besides, BIDV Tien Giang has a high number of cards increasing over the years (table 2.7) but the cumulative number of cards issued up to December 31, 2015 is still relatively low compared to Agribank, Vietcombank, Dong A (table 2.6).
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