HANOI NATIONAL UNIVERSITY
UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES
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NGUYEN THU TRANG
FACTORS AFFECTING THE USE OF INCUBATION SERVICES
YOUTH STARTUP
MASTER'S THESIS: SOCIOLOGY
Hanoi-2020
HANOI NATIONAL UNIVERSITY
UNIVERSITY OF SOCIAL SCIENCES AND HUMANITIES
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NGUYEN THU TRANG
FACTORS AFFECTING THE USE OF INCUBATION SERVICES
YOUTH STARTUP
MASTER'S THESIS IN SOCIOLOGY Code: 60 31 03 01
Scientific supervisor: Associate Professor, Dr. Nguyen Thi Kim Hoa
Hanoi-2020
INDEX
SOME ABBREVIATIONS 4
LIST OF FIGURE 5
LIST OF TABLES 6
INTRODUCTION 7
1. Reasons for choosing topic 7
2. Research Overview 9
3. Research significance 23
4. Objectives of topic 24
5. Subject, object and scope of research 24
6. Research questions and research hypotheses 24
7. Research methods 25
8. Analytical framework 27
9. Thesis layout 28
MAIN CONTENT 29
CHAPTER 1: THEORETICAL AND PRACTICAL BASIS OF THE TOPIC 29
ON THE NEED FOR INCUBATION SERVICES OF 29
YOUTH STARTUP 29
1.1. Some related concepts 29
1.2. Applied theory 43
1.3. Overview of the research area 45
1.4. Stages of entrepreneurship of Vietnamese youth 46
Summary of chapter 1. 49
CHAPTER 2: CURRENT STATUS OF USING INCUBATION SERVICES OF 50
YOUTH ENTREPRENEURS IN VIETNAM TODAY 50
2.1. The startup potential of the Vietnamese market in the context of the 4th industrial revolution 50
2.2. Current status of using incubation services by young entrepreneurs in Vietnam today 55
g. Branding support services 63
Chapter 2 Summary 64
CHAPTER 3: SOME FACTORS AFFECTING THE USE OF INCUBATION SERVICES BY YOUTH STARTUPS 65
3.1. Policy environment 65
3.2. Media influence 70
3.3. Service usage costs 73
3.4. Expected results 75
3.5. Ease of use 78
3.6. Incubator response capacity 80
3.7. Level of trust 81
Chapter 3 Summary 84
4. CONCLUSION AND RECOMMENDATIONS 86
4.1. Conclusion 86
4.2. Recommendation 87
REFERENCES 89
Vietnamese Document 89
English Document 91
ACKNOWLEDGEMENTS
I would like to express my deep gratitude to my scientific supervisor, Associate Professor, Dr. Nguyen Thi Kim Hoa, for helping me throughout my long period of study and research. I sincerely thank the leaders of the Institute of Policy and Management and my colleagues for their dedicated professional support and creating all the conditions for me to complete my thesis.
I would also like to thank the BIPP Project - Bilateral Cooperation Project between the Government of the Kingdom of Belgium and the Government of Vietnam on "Supporting the development of innovation policies and the development of business incubators" for creating conditions for me to contact and exchange with experts and incubators to be able to complete my thesis.
I would like to thank the training institution, the Faculty of Sociology, University of Social Sciences and Humanities - where I have been attached to throughout my studies and research at the postgraduate level.
Due to limitations in personal capacity, this thesis inevitably has shortcomings. The author hopes to receive sympathy and sharing.
Thanks a lot!
Hanoi, March 2020
Student
Nguyen Thu Trang
SOME ABBREVIATIONS
Science and Technology | |
Ministry of Labor, Invalids and Social Affairs | Ministry of Labor, War Invalids and Social Affairs |
DMST | Innovation |
KNST | Creative Startup |
KSDN | Start a business |
Startup | Startup Business |
CSUTDN | Business Incubator |
CSUT | Incubator |
DNCN | Technology business |
CGCN | Technology transfer |
SMEs | Small and Medium Enterprises |
DN | Business |
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LIST OF IMAGES
Figure 2.1. Vietnam's startup ecosystem score from 2013 to 2017 on a scale of 1 to 5 51
Figure 2.2. Incubation sector of startups using incubator services...53 Figure 2.3. Human resource structure of Startups 55
Figure 2.4. Average frequency of use of services (N = 215) 56
Figure 2.5. Assessment of the current status of administrative/office service usage 57
Figure 2.6. Rate of financial service usage and access to financial resources 60
Figure 2.7. Frequency of use of branding support services and incubator responsiveness 63
Figure 3.1. Percentage of startups' understanding of the Law on Technology Transfer and the Law on Support for Small and Medium Enterprises (N = 215) 70
Figure 3.2. Startup's main information access channel (percentage %) 72
Figure 3.3. Product structure of startup businesses at 2 facilities 77
Figure 3.4. Location of UP and BKHUP 79
Figure 3.5. Assessment of incubator responsiveness 80
LIST OF TABLES
Table 2.1. Startup usage of infrastructure services 58
Table 2.2. Mean value of the level of use of business support services of incubators 59
Table 2.3. Average value of frequency of use of community connection and network building services 61
Table 2.4. Percentage of startups regularly using incubator education and knowledge access support services 62
Table 3.1. Monthly fee/startup can pay for incubator services74 Table 3.2. Current seat prices of UP and BKHUP in 2019 74
Table 3.3. Potential amount of investment capital for startup businesses 76
Table 3.4. Operating time of some incubators 78
Table 3.5. Assessment of incubator responsiveness to startup needs 80
Table 3.6. Average value of satisfaction level and likelihood of returning to use startup services 81
Table 3.7. Startup satisfaction level according to criteria 82
Table 3.8. Relationship between service usage decision and startup influencing factors 83
Table 3.9. Regression coefficients in the service usage decision model 84