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Developing human resources for Ho Chi Minh City's tourism industry in international integration - 2

LIST OF TABLES


Table 2.1: Development status of tourist accommodation facilities in Ho Chi Minh City in the period

2005-2017 ......................................................................................................................... 34

Table 2.2: Number of civil servants in the tourism industry in Ho Chi Minh City as of the end of 2017 35

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Table 2.3: Number of human resources in the tourism industry in Ho Chi Minh City by sector

period 2005 - 2017 35

Developing human resources for Ho Chi Minh City's tourism industry in international integration - 2

Table 2.4: Qualifications of civil servants in the tourism sector in Ho Chi Minh City as of the end of 2017 40

Table 2.5: Foreign language proficiency of tourism human resources in Ho Chi Minh City in 2016 46

Table 2.6: Number of tourism students trained in Ho Chi Minh City

2016 51

Table 3.1: Forecast of human resource demand in Ho Chi Minh City tourism industry in the period 2015 - 2020..65

LIST OF DRAWINGS


Figure 2.1 : Proportion of international tourists to Ho Chi Minh City compared to the whole country in the period

2005 -2017 ...................................................................................................................32

Figure 2.2. Ho Chi Minh City tourism revenue in the period 2005 - 2017 32

Figure 2.3. Development situation of travel businesses in Ho Chi Minh City in the period

2005 - 2017 ...................................................................................................................33

Figure 2.4. Human resource level of tourism industry in Ho Chi Minh City in the period 2005 - 2017 43

RESEARCH SUMMARY

In the past ten years, Ho Chi Minh City tourism has developed remarkably and is considered one of the nine advantageous service industries that need to be focused on developing in the coming time. From 2012 to present, tourism revenue has increased annually and has contributed increasingly to the City's GDP/GRDP. In order for the tourism industry to continue to develop rapidly and sustainably and become a key economic sector, gradually narrowing the gap with cities with developed tourism in the region and effectively integrating internationally, the City needs to have high-quality tourism human resources with sufficient quantity and reasonable structure. In order to develop human resources to meet the requirements in the coming time, it is necessary to have in-depth research to propose synchronous and effective policies and solutions, contributing to the basis for the government and the tourism industry of the City to plan policies for human resource development of the industry, so the author has chosen the research topic: "Developing human resources for the tourism industry of Ho Chi Minh City in the international integration period from now to 2030" as a master's thesis in Political Economy. The study consists of three chapters.

In Chapter 1, the author analyzes and clarifies the basic concepts of human resources and human resource development, the views of economists and the views of the Party and the State, the criteria and content of human resource development; international integration and the impact of international integration on tourism and tourism human resources. In particular, the author has clearly analyzed the factors affecting the development of human resources in the tourism industry, including: the level of economic development, population, education and training, the role of state management, science and technology. The author also introduced effective solutions from Thailand and lessons learned from Khanh Hoa province on human resource development in the tourism industry as a reference.

Based on the overall analysis of the development of the city's tourism industry, chapter 2 analyzes in depth the current status of the city's tourism human resources in terms of quality, quantity, and proportion of each group of human resources in the industry (state management, tourism career and tourism business), factors affecting the development of the city's tourism human resources in the past, thereby drawing out the achievements, limitations and causes, and issues that need to be resolved for the development of the city's tourism human resources.

In chapter 3, based on the policies on tourism development in Vietnam and Ho Chi Minh City, the opportunities and challenges from the general situation of the industry and the impact of international integration, the author proposes goals and groups of solutions for developing the city's tourism human resources in the context of international integration from now until 2030. At the same time, recommendations are made to the Government, relevant ministries, branches and the City Government to have appropriate policies and solutions in terms of State management to create conditions for developing the city's tourism human resources to meet the development requirements of the industry and the requirements of international integration.

ABSTRACT

Over the past ten years, the tourism sector of Ho Chi Minh City has been developing significantly and is considered as one of the nine service sectors that must be prioritized for development in the coming times. From 2012 up to now, tourism revenues of the city have increased annually and has contributed significantly to the Gross Domestic Product/Gross Regional Domestic Product of the City. For the tourism sector to continue developing quickly and sustainably and become a spearheading economic sector of the City, which can narrow the gap with other developed tourist cities in the region and ensure effective international integration, the City needs to have a sufficient and well-structured supply of high-quality human resources for the tourism sector. In order to develop quality human resources for the sector in the coming time, it is necessary to have in-depth studies as a foundation for making effective policies and solutions in a coordinated and effective manner. This can serve as the basis for authorities and the City's tourism industry to draw out effective policies to develop human resources for the sector. Thus, the author has selected the topic: "Human resource development of Ho Chi Minh City's tourism industry for international integration period from now to 2030" as the master thesis topic in Political Economy. The study consists of three chapters.

In Chapter 1, the author analyzes the basic definitions of human resources and human resource development, the view of economists and the view of the Party, the State, the criteria and the content of development of human resources; international integration and the impact of international integration on tourism and tourism human resources. In particular, the author clearly explains the factors that affect tourism human resource development, including: the level of economic development, population, education and training, the role of state management, science and technology. The author also introduces Thailand's effective solutions and experiences from Khanh Hoa Province on human resource development for tourism industry as a reference.

Based on a comprehensive analysis of the development of tourism industry of the City, Chapter 2 analyzes in-depth the current status of human resources in the tourism industry in terms of quality, quantity and structure of each group of human resources of tourism industry (the state management, tourism and tourism business),

factors affecting the development of tourism human resources in the past, drawing out results, limitations and causes, the issues that need to be resolved for the human resources development of tourism industry of the City.

In chapter 3, on the basis of the strategic policies on tourism development in Vietnam and Ho Chi Minh City, the opportunities and challenges from the general situation of the industry and the impact of international integration, the author proposes goals and groups of tourism human resource development solutions of the City in the context of international integration from now to 2030. At the same time, the author makes recommendations to the Government, relevant ministries and authorities of the City to make appropriate policies and measures on state management to create conditions for the development of tourism human resources for the city to meet the development requirements of the industry and international integration.

LIST OF REFERENCES

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4. Standing Committee of Ho Chi Minh City Party Committee (2016), Directive No. 07-CT/TU on the task of developing the city's tourism industry until 2020 .

5. Central Propaganda Department (2017), Instruction No. 42- HD/BTGTW guiding the implementation of the specialized training program "International integration".

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20. Khanh Hoa Provincial Department of Tourism (2017), Report on assessment of the current situation of supply and demand of tourism labor in Khanh Hoa Province and forecast for the period 2017 - 2020 .

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23. Department of Culture, Sports and Tourism of Ho Chi Minh City, Statistics of international tourists to Ho Chi Minh City from 2001 to 2013.

24. Ho Chi Minh City Department of Tourism (2017), Proceedings of 25 years of establishment of Ho Chi Minh City Department of Tourism (1992 -2017) .

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28. Tran Son Hai (2006), Human resource development in the tourism industry in the South Central Coast and Central Highlands regions , PhD thesis of the Ho Chi Minh National Academy of Public Administration.

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