Cfa Analysis Results of the Conversion Cost Scale


RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.074

.122

.167

.000

Independence model

.378

.363

.393

.000

Maybe you are interested!

Cfa Analysis Results of the Conversion Cost Scale


4.2.4. Results of CFA analysis of conversion cost scale

CFA unstandardized weight table of conversion cost concept



Estimate

SE

CR

P

Label

CP1

<---

CPCĐ

1,000




CP2

<---

CPCĐ

1,421

.115

12,341

***

CP3

<---

CPCĐ

1,961

.151

12,961

***

CP4

<---

CPCĐ

1,460

.122

11,940

***

CP5

<---

CPCĐ

.820

.113

7,264

***


CMIN


Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

15

22,131

5

.000

4,426

Saturated model

20

.000

0



Independence model

5

935.164

15

.000

62,344


RMR, GFI


Model

RMR

GFI

AGFI

PGFI

Default model

.692

.927

.934

.588

Saturated model

.000

1,000



Independence model

.498

.560

.471

.432


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.976

.929

.982

.944

.981

Saturated model

1,000


1,000


1,000

Independence model

.000

.000

.000

.000

.000


RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.075

.045

.109

.080

Independence model

.319

.302

.337

.000


4.2.5. CFA analysis results of the commitment scale from the relationship


CFA Unnormalized Weighting Table Concept of Commitment from Relationship



Estimate

SE

CR

P

Label

MQH1

<---

MQH

1,000




MQH2

<---

MQH

1,461

.087

16,700

***

MQH3

<---

MQH

.932

.074

12,653

***

MQH4

<---

MQH

1,300

.083

15,703

***

MQH5

<---

MQH

1,509

.090

16,761

***


CMIN


Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

15

16,315

5

.000

3,263

Saturated model

20

.000

0



Independence model

5

1373,727

15

.000

91,582


RMR, GFI


Model

RMR

GFI

AGFI

PGFI

Default model

.552

.939

.916

.792

Saturated model

.000

1,000



Independence model

.668

.807

.626

.513


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.923

.768

.926

.941

.925

Saturated model

1,000


1,000


1,000

Independence model

.000

.000

.000

.000

.000

RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.053

.154

.215

.000

Independence model

.388

.371

.405

.000


4.2.6. CFA analysis results of social responsibility scale

CFA Unstandardized Weighting Table for the Concept of Social Responsibility



Estimate

SE

CR

P

Label

TNXH1

<---

Social Responsibility

1,000




TNXH2

<---

Social Responsibility

.929

.080

11,634

***

TNXH3

<---

Social Responsibility

.751

.072

10,481

***

TNXH4

<---

Social Responsibility

1,504

.093

16.161

***

TNXH5

<---

Social Responsibility

1,422

.088

16,180

***

TNXH6

<---

Social Responsibility

1,293

.083

15,649

***

TNXH7

<---

Social Responsibility

1,285

.088

14,583

***

TNXH8

<---

Social Responsibility

1,252

.083

14,999

***

CMIN


Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

24


20

.000

4,567

Saturated model

44

.000

91.3400



Independence model

8

2365.083

36

.000

65,697


RMR, GFI


Model

RMR

GFI

AGFI

PGFI

Default model

.065

.936

.917

.627

Saturated model

.000

1,000



Independence model

.622

.678

.413

.569


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.936

.885

.944

.968

.944

Saturated model

1,000


1,000


1,000

Independence model

.000

.000

.000

.000

.000


RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.062

.089

.120

.000

Independence model

.328

.317

.339

.000


4.2.7. Results of CFA analysis of the overall service quality scale


Unstandardized weight table of CFA concept of overall service quality



Estimate

SE

CR

P

Label

CLTT1

<---

CLT

1,000




CLTT2

<---

CLT

.956

.074

12,954

***

CLTT3

<---

CLT

1,636

.151

10,864

***


CMIN


Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

9

9,873

3

.000

3,261

Saturated model

9

.000

0



Independence model

3

534,822

6

.000

89,137


RMR, GFI


Model

RMR

GFI

AGFI

PGFI

Default model

.096

.923

.947

.926

Saturated model

.000

1,000



Independence model

.333

.328

.255

.2527


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.936

.868

.926

.934

.915

Saturated model

1,000


1,000


1,000

Independence model

.000

.000

.000

.000

.000


RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Independence model

.068

.556

.710

.000


4.2.8. Results of CFA analysis of overall correlations CFA unstandardized weight table


Estimate

SE

CR

P

Label

TNXH1

<---

Social Responsibility

1,000




TNXH2

<---

Social Responsibility

.939

.082

11,387

***

TNXH4

<---

Social Responsibility

1,518

.097

15,668

***

TNXH5

<---

Social Responsibility

1,434

.091

15,697

***

TNXH6

<---

Social Responsibility

1,322

.086

15,338

***

TNXH7

<---

Social Responsibility

1,300

.091

14,235

***

TNXH8

<---

Social Responsibility

1,287

.087

14,783

***

LTT1

<---

TTTĐ

1,000




LTT2

<---

TTTĐ

.886

.054

16,551

***

LTT3

<---

TTTĐ

1,147

.059

19,419

***

LTT4

<---

TTTĐ

1.108

.057

19,541

***

LTT5

<---

TTTĐ

.997

.058

17,337

***

MQH1

<---

MQH

1,000




MQH2

<---

MQH

1.161

.048

23,931

***

MQH3

<---

MQH

.704

.047

14,840

***

MQH4

<---

MQH

.932

.049

19,001

***

MQH5

<---

MQH

1,060

.051

20,781

***

UT1

<---

UTTH

1,000




UT2

<---

UTTH

1,057

.056

18,948

***

UT3

<---

UTTH

1,028

.054

18,907

***

UT4

<---

UTTH

1,081

.056

19,462

***

UT5

<---

UTTH

.975

.057

17,095

***

UT6

<---

UTTH

1,019

.052

19,425

***



Estimate

SE

CR

P

Label

LTT6

<---

TTHV

1,000




LTT7

<---

TTHV

.929

.080

11,624

***

LTT8

<---

TTHV

1,728

.092

18,713

***

LTT9

<---

TTHV

1,730

.092

18,711

***

LTT10

<---

TTHV

1.110

.078

14,235

***

CP1

<---

CPCĐ

1,000




CP2

<---

CPCĐ

1,120

.076

14,815

***

CP3

<---

CPCĐ

1,455

.090

16,160

***

CP4

<---

CPCĐ

1,274

.084

15,234

***

CP5

<---

CPCĐ

1,046

.087

12,013

***

SHL1

<---

SHL

1,000




SHL2

<---

SHL

1,146

.064

17,992

***

SHL3

<---

SHL

1,087

.064

17,087

***

SHL4

<---

SHL

.990

.060

16,602

***

SHL5

<---

SHL

1,182

.059

19,862

***

CLTT1

<---

CLT

1,000




CLTT2

<---

CLT

1,038

.025

41,421

***

CLTT3

<---

CLT

.874

.033

26,719

***


CMIN


Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

151

1658.959

751

.000

2.209

Saturated model

902

.000

0



Independence model

41

20648.406

861

.000

23,982


RMR, GFI


Model

RMR

GFI

AGFI

PGFI

Default model

.086

.883

.849

.876

Saturated model

.000

1,000



Independence model

.333

.328

.255

.2527


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.811

.783

.841

.892

.840

Saturated model

1,000


1,000


1,000

Independence model

.000

.000

.000

.000

.000


RMSEA

Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.054

.081

.086

.000

Independence model

.195

.193

.198

.000


4.3. Testing the research model


Regression Weights: (Group number 1 - Default model)



Estimate

SE

CR

P

Label

SHL

<---

Social Responsibility

.250

.028

9,168

***

SHL

<---

UTTH

.410

.088

5.168

***

SHL

<---

CLT

.570

.116

4,487

***

LTT

<---

SHL

.620

.788

10,135

***

TTTĐ

<---

LTT

.519

.050

10,420

***

TTHV

<---

LTT

1,000




TNXH1

<---

Social Responsibility

1,000




TNXH2

<---

Social Responsibility

1,040

.095

10,972

***

TNXH4

<---

Social Responsibility

1,685

.115

14,668

***

TNXH5

<---

Social Responsibility

1,589

.108

14,684

***

TNXH6

<---

Social Responsibility

1,464

.102

14,389

***

TNXH7

<---

Social Responsibility

1,440

.107

13,462

***

TNXH8

<---

Social Responsibility

1,424

.102

13,919

***

LTT1

<---

TTTĐ

1,000




LTT2

<---

TTTĐ

.865

.047

18,391

***

LTT3

<---

TTTĐ

1,130

.052

21,880

***

LTT4

<---

TTTĐ

1.107

.050

22,336

***

LTT5

<---

TTTĐ

.987

.050

19,563

***

UT1

<---

UTTH

1,000




UT2

<---

UTTH

1,252

.081

15,437

***

UT3

<---

UTTH

1,305

.079

16,556

***

UT4

<---

UTTH

1,232

.079

15,503

***

UT5

<---

UTTH

1,257

.082

15,302

***

UT6

<---

UTTH

1,250

.076

16,450

***

LTT6

<---

TTHV

1,000




LTT7

<---

TTHV

.728

.043

17,037

***

LTT8

<---

TTHV

1,354

.039

34,615

***

LTT9

<---

TTHV

1,356

.039

34,604

***

LTT10

<---

TTHV

.870

.039

22,205

***

SHL1

<---

SHL

1,000




SHL2

<---

SHL

.958

.034

28,255

***

SHL3

<---

SHL

.899

.035

25,986

***

SHL4

<---

SHL

.791

.035

22,891

***

SHL5

<---

SHL

.696

.037

18,794

***

CLTT1

<---

CLT

1,000




CLTT2

<---

CLT

1,227

.035

35,243

***

CLTT3

<---

CLT

.957

.040

24,223

***


Model Fit Summary CMIN

Model

NPAR

CMIN

DF

P

CMIN/DF

Default model

95

1288.224

432

.000

2,982

Saturated model

527

.000

0



Independence model

31

15109.581

496

.000

30,463


Baseline Comparisons


Model

NFI

Delta1

RFI

rho1

IFI

Delta2

TLI

rho2

CFI

Default model

.903

.912

.806

.908

.916

Saturated model

1,000


1,000


1,000

Independence model

.000

.000

.000

.000

.000


RMSEA


Model

RMSEA

LO 90

HI 90

PCLOSE

Default model

.068

.101

.108

.000

Independence model

.221

.218

.224

.000

Comment


Agree Privacy Policy *