Research in the world such as EFA exploratory factor testing, Cronbach Alpha reliability coefficient testing, Pearson correlation testing, Common Method Variance testing, CFA confirmatory factor testing, SEM linear structural model testing, bootstrapping analysis and evaluation of indirect effects, ...
Author Factors affecting student satisfaction Zineldin et al. (2011) Technical quality; Functional quality; Physical evidence Thomas (2011) Academic; Admin; Infrastructure; Social life; Support service; Reputation Farahmandian et al. (2013) advising; teaching quality; curriculum (program); ...
CONCLUSION OF CHAPTER I Chapter I has summarized the research situation on the main contents of the thesis including: Higher education services; Student satisfaction; Quality of higher education services; Value of higher education services; The relationship between quality, value of services and ...
